Patrick Schlesinger

<p><strong>PagePin</strong> gives WordPress agencies and developers two tools for client feedback and bug reporting — <strong>Pinshots</strong> for screenshot-based bug reports and <strong>Pinpoints</strong> for DOM-based comment threads. Self-hosted, GDPR compliant, no cloud dependencies.</p>
<h4>Pinshots — Bug Reporting</h4>
<p>Screenshot-based feedback with visual markers. Place numbered markers anywhere on the page, add notes, and capture everything in a single screenshot. Perfect for quick bug reports, design reviews, and client feedback rounds.</p>
<ul>
<li><strong>Three Marker Types</strong> — Negative (red) for bugs, Positive (green) for approvals, Note (orange) for comments</li>
<li><strong>One-Click Screenshots</strong> — Capture the current page instantly with all markers included</li>
<li><strong>Email Delivery</strong> — Send feedback with screenshot attachment to up to 5 recipients</li>
<li><strong>Custom Watermark</strong> — Brand every screenshot with your own text</li>
<li><strong>Adjustable Compression</strong> — Image quality from 10% to 100%</li>
<li><strong>Undo/Redo</strong> — Ctrl+Z / Ctrl+Y to undo and redo marker placements</li>
<li><strong>Drag & Drop</strong> — Reposition markers by dragging them to the correct location</li>
</ul>
<h4>Pinpoints — Client Feedback</h4>
<p>DOM-based comment threads attached directly to page elements — like Google Docs comments, but for your live website. Comments persist even when the page layout changes, making it ideal for ongoing collaboration and iterative design feedback.</p>
<ul>
<li><strong>Element-Attached Threads</strong> — Click any element to start a comment thread on it</li>
<li><strong>Smart Element Matching</strong> — Comments survive layout changes through CSS selectors, content fingerprinting, and multi-signal scoring</li>
<li><strong>@Mentions</strong> — Mention team members or external guests in comments to notify them</li>
<li><strong>Resolve & Reopen</strong> — Mark threads as resolved and reopen them when needed</li>
<li><strong>Sidebar Overview</strong> — All pinpoints listed in a slide-out sidebar with unread badges</li>
<li><strong>Visual Indicators</strong> — Numbered badges on the page show where pinpoints are attached</li>
<li><strong>Tag System</strong> — Organize pinpoints with custom colored tags (Bug, Design, Content, Urgent, or your own)</li>
</ul>
<h4>How It Works</h4>
<ol>
<li><strong>Pin</strong> — Press Ctrl+Alt+F (or click the floating button) and click anywhere on your site</li>
<li><strong>Capture</strong> — Screenshot, element position, and browser context are captured automatically</li>
<li><strong>Ship</strong> — Feedback is delivered to your inbox or discussed in a pinpoint thread</li>
</ol>
<h4>Key Features</h4>
<p><strong>Screenshots & Markers</strong></p>
<ul>
<li>Three annotation tools with automatic numbering</li>
<li>Keyboard shortcuts: Ctrl+Alt+F to activate, keys 1/2/3 for tool selection</li>
<li>Customizable floating feedback button with inactivity auto-hide</li>
<li>Dual screenshot engines (html2canvas and html-to-image)</li>
<li>Touch support for tablets and mobile devices</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li><strong>External Collaborators</strong> — Invite anyone via Magic Link email or shareable URL (no WordPress account needed)</li>
<li><strong>Collaborator Reuse</strong> — Grant existing guests access to additional pinpoints without creating new links</li>
<li><strong>@Mention Notifications</strong> — Mention collaborators in comments to send email notifications with Magic Link access</li>
<li><strong>Auto-Grant Access</strong> — Mentioning a collaborator automatically grants them access if they don’t have it yet</li>
<li><strong>Share Modal</strong> — Internal link for team members, external sharing with guest dropdown or new guest creation</li>
<li><strong>Thread Notifications</strong> — All thread participants (including collaborators) are notified of new comments</li>
<li><strong>Configurable Link Expiry</strong> — Set Magic Links to expire after 7, 30, or 90 days</li>
</ul>
<p><strong>Admin & Management</strong></p>
<ul>
<li>Admin dashboard with feedback statistics and quick links</li>
<li>Feedback overview with status filters (New, Sent, Resolved) and bulk actions</li>
<li>Post/Page metabox showing pinpoint count per content</li>
<li>Admin bar integration with live feedback counter badge</li>
<li>Collaborator management with type display, inline email editing, and access control</li>
<li>Tag management with custom colors and usage statistics</li>
<li>8-step setup wizard for first-time configuration</li>
</ul>
<p><strong>Security & Access Control</strong></p>
<ul>
<li>Role-based access — control who can create, view, and resolve feedback</li>
<li>Granular pinpoint permissions (create, view, resolve per role)</li>
<li>Spam protection: honeypot, submission timing, rate limiting with escalation</li>
<li>Optional CAPTCHA: reCAPTCHA v2/v3, hCaptcha, Cloudflare Turnstile</li>
<li>Rate limit escalation (5 min <span aria-hidden="true" class="wp-exclude-emoji">→</span> 15 min <span aria-hidden="true" class="wp-exclude-emoji">→</span> 1 hour <span aria-hidden="true" class="wp-exclude-emoji">→</span> 6 hours <span aria-hidden="true" class="wp-exclude-emoji">→</span> 24 hours)</li>
</ul>
<p><strong>Privacy & Standards</strong></p>
<ul>
<li>100% self-hosted — your server, your database, your data</li>
<li>GDPR compliant — no external calls unless CAPTCHA is enabled</li>
<li>Clean uninstall — all data removed when plugin is deleted</li>
<li>Multilingual — English and German included, translation-ready</li>
<li>WordPress Coding Standards (WPCS 3.0) and PHPStan Level 5</li>
</ul>
<h4>Use Cases</h4>
<ul>
<li><strong>Web Agencies</strong> — Collect and manage client feedback across projects</li>
<li><strong>Developers</strong> — QA testing, bug reporting, and code review workflows</li>
<li><strong>Support Teams</strong> — Visual bug reports from users with full context</li>
<li><strong>Design Reviews</strong> — Attach comments to specific design elements for iterative feedback</li>
<li><strong>Content Teams</strong> — Request page changes with visual annotations</li>
<li><strong>Client Onboarding</strong> — Share feedback links with clients who don’t have WordPress accounts</li>
</ul>
<h4>Public Feedback Mode</h4>
<p>Enable public feedback to allow website visitors (even without login) to submit visual feedback. Protected by multiple spam prevention measures:</p>
<ul>
<li>Honeypot fields</li>
<li>Submission timing checks</li>
<li>Rate limiting per IP and session</li>
<li>Optional CAPTCHA (reCAPTCHA v2/v3, hCaptcha, Cloudflare Turnstile)</li>
</ul>
<p>For more information visit <a href="https://pagepin.io" rel="nofollow ugc">pagepin.io</a></p>
<h3>Support</h3>
<ul>
<li>Website: <a href="https://pagepin.io" rel="nofollow ugc">pagepin.io</a></li>
<li>Support: service@pagepin.io</li>
</ul>
<h3>Third Party Services</h3>
<p>This plugin connects to external services ONLY when you explicitly enable CAPTCHA protection:</p>
<h4>Google reCAPTCHA (v2 or v3)</h4>
<p>When enabled, user interaction data is sent to Google for spam verification.<br />
* Service: https://www.google.com/recaptcha/<br />
* Privacy Policy: https://policies.google.com/privacy<br />
* Terms of Service: https://policies.google.com/terms</p>
<h4>hCaptcha</h4>
<p>When enabled, user interaction data is sent to hCaptcha for spam verification.<br />
* Service: https://www.hcaptcha.com/<br />
* Privacy Policy: https://www.hcaptcha.com/privacy<br />
* Terms of Service: https://www.hcaptcha.com/terms</p>
<h4>Cloudflare Turnstile</h4>
<p>When enabled, user interaction data is sent to Cloudflare for spam verification.<br />
* Service: https://www.cloudflare.com/products/turnstile/<br />
* Privacy Policy: https://www.cloudflare.com/privacypolicy/<br />
* Terms of Service: https://www.cloudflare.com/website-terms/</p>
<p><strong>Important:</strong> No data is sent to external services unless you explicitly enable CAPTCHA in the plugin settings. Without CAPTCHA, the plugin operates entirely on your own server.</p>
<h3>Privacy</h3>
<h4>Data Collection</h4>
<p>This plugin collects and stores the following data locally on your WordPress server:</p>
<p><strong>For authenticated users (logged-in):</strong><br />
* User ID (WordPress user reference)<br />
* Feedback content (screenshots, markers, messages)<br />
* Page URL where feedback was submitted<br />
* Timestamp</p>
<p><strong>For public/anonymous feedback (when enabled):</strong><br />
* Email address (if provided by the visitor)<br />
* IP address (for rate limiting only)<br />
* Session token (anonymous identifier)<br />
* Feedback content (screenshots, markers, messages)<br />
* Page URL and timestamp</p>
<p><strong>For external collaborators (when enabled):</strong><br />
* Display name<br />
* Email address (optional, for Magic Link invitations and @mention notifications)<br />
* Authentication token (for session-based access)<br />
* Access grants (which pinpoints the collaborator can view)<br />
* Last access timestamp</p>
<h4>Data Retention</h4>
<ul>
<li><strong>Feedback data:</strong> Stored until manually deleted by an administrator</li>
<li><strong>Rate limiting data (IP/Session):</strong> Automatically deleted after 24 hours</li>
<li><strong>Screenshots:</strong> Stored until feedback is deleted</li>
<li><strong>Collaborator data:</strong> Stored until manually deleted by an administrator</li>
</ul>
<h4>Data Location</h4>
<ul>
<li>Database: WordPress database tables (prefixed with your WordPress table prefix)</li>
<li>Screenshots: <code>/wp-content/uploads/pagepin/</code> directory</li>
</ul>
<h4>GDPR Compliance</h4>
<ul>
<li>All data is stored locally on your server</li>
<li>No analytics or tracking is performed</li>
<li>No data is shared with third parties (unless CAPTCHA is enabled)</li>
<li>Data can be exported and deleted upon request via WordPress admin</li>
<li>IP addresses are pseudonymized after rate limit period</li>
</ul>
<h4>Consent</h4>
<p>For public feedback mode, we recommend:<br />
* Linking to your privacy policy in the feedback form<br />
* Enabling the GDPR consent checkbox in plugin settings<br />
* Informing visitors about data collection in your site’s privacy policy</p>


PagePin – Client Feedback & Bug Reporting

Pin it. Ship it. Visual feedback infrastructure for WordPress.

snagrelay

<p><a href="https://snagrelay.com" rel="nofollow ugc">SnagRelay</a> is an AI-powered bug reporting tool that captures everything developers need to fix issues fast — annotated screenshots, session replay, video recording, console logs, network activity, and AI-generated reproduction steps. This plugin installs the SnagRelay widget on your WordPress site in seconds, with no code required.</p>
<p>Reports land directly in your existing issue tracker. No separate board to check, no context switching.</p>
<h4>WordPress plugin features</h4>
<ul>
<li>No-code installation — just enter your API token</li>
<li>Independently enable the widget on the frontend and/or the WP admin area</li>
<li>Control visibility by user role (everyone, logged-in users, or specific roles)</li>
<li>Filter by post type (all, pages, posts, or specific types)</li>
<li>Filter by post status (all, published, or drafts/pending)</li>
<li>Lightweight — loads asynchronously, zero performance impact</li>
<li>14-day free trial, no credit card required</li>
</ul>
<h4>What SnagRelay captures</h4>
<ul>
<li>HD annotated screenshots</li>
<li>Session replay recording</li>
<li>60-second screen video with auto-generated reproduction steps</li>
<li>Full console logs and error stack traces</li>
<li>Network requests and payloads</li>
<li>Browser metadata and environment details</li>
</ul>
<h4>AI intelligence</h4>
<ul>
<li>Automatic duplicate detection</li>
<li>Priority suggestions (P1–P5)</li>
<li>Smart assignee matching</li>
<li>Learns from your team’s decisions over time</li>
</ul>
<h4>Integrations</h4>
<p>Sends reports directly to the tools your team already uses:</p>
<ul>
<li>Jira</li>
<li>Linear</li>
<li>Trello</li>
<li>GitHub</li>
<li>Custom webhooks</li>
</ul>
<h3>External Services</h3>
<p>This plugin connects to the SnagRelay service (https://app.snagrelay.com) to load the bug-capture widget and to transmit bug reports to your configured issue tracker.</p>
<p><strong>What is sent and when:</strong></p>
<ul>
<li>When a page is loaded with the widget enabled, the plugin loads a script from <code>https://app.snagrelay.com/widget/load/{api_token}</code>. Your API token is included in this request so the service can identify your project.</li>
<li>When a user submits a bug report via the widget, SnagRelay collects and transmits the data selected by the user, which may include: annotated screenshots, session replay recording, screen video, console logs, network request details, browser metadata, and environment information.</li>
<li>No data is sent to the external service unless the widget is enabled and a valid API token is configured.</li>
</ul>
<p><strong>Service provider:</strong> SnagRelay (https://snagrelay.com)</p>
<ul>
<li><a href="https://snagrelay.com/terms/" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://snagrelay.com/privacy/" rel="nofollow ugc">Privacy Policy</a></li>
</ul>


SnagRelay – Intelligent Bug Capture

Capture bugs with screenshots, session replay, console logs, and AI triage — delivered straight to Jira, Linear, Trello, or GitHub.

PagePin – Client Feedback & Bug Reporting vs SnagRelay – Intelligent Bug Capture