NAFCORP TECHNOLOGIES

Plug ChatBot is an AI-powered chatbot plugin for WordPress.
It helps website visitors ask questions and receive responses using your configured OpenAI model and optional uploaded Knowledge Base files.
Current plugin capabilities include:
<ul>
<li>OpenAI model selection</li>
<li>Custom bot identity, tone, and guardrail prompt</li>
<li>Visitor capture before chat (name, email, and phone)</li>
<li>Optional chat history saved in the WordPress database</li>
<li>Admin email notifications for chat transcripts</li>
<li>Knowledge Base file upload to OpenAI Vector Store</li>
<li>OpenAI File Search and Code Interpreter toggles</li>
<li>Optional voice responses using OpenAI Text-to-Speech</li>
<li>Chat widget interface customization</li>
<li>Adjustable rate limiting</li>
</ul>
This plugin relies on the OpenAI API to process chatbot requests.
Depending on the features you enable, the plugin may send the following data to OpenAI: 
* Visitor chat messages 
* Optional visitor name, email, and phone number 
* Optional knowledge base files uploaded in plugin settings 
* Optional moderation requests 
* Optional text used for voice generation
If local chat logging is enabled, the plugin may also store visitor email addresses, chat transcripts, and IP addresses in the WordPress database.
The plugin also uses a short-lived browser cookie to maintain chatbot state for logged-out visitors.
Use of this service is subject to OpenAI’s Privacy Policy and Terms of Use: 
* https://openai.com/policies/privacy-policy/ 
* https://openai.com/policies/terms-of-use/
<h3>Features</h3>
<ul>
<li>AI chatbot for WordPress</li>
<li>OpenAI model-based responses</li>
<li>Custom bot identity and behavior settings</li>
<li>Visitor capture with name, email, and phone</li>
<li>Chat history storage in WordPress</li>
<li>Chat transcript notifications for configured admin/staff email addresses, with optional visitor transcript sending at chat end</li>
<li>Knowledge Base file upload and vector store support</li>
<li>File Search and Code Interpreter controls</li>
<li>Optional voice responses</li>
<li>Adjustable rate limiting</li>
<li>Responsive frontend chat interface</li>
</ul>
<h3>Usage</h3>
After configuration, visitors can interact with the chatbot from the frontend.
Example use cases:
<ul>
<li>Answer general pre-sales or support questions</li>
<li>Collect visitor contact details before starting AI chat</li>
<li>Search uploaded Knowledge Base files</li>
<li>Store chat logs for internal review</li>
<li>Send chat transcripts to configured admin/staff email addresses, and optionally to the visitor when they provide an email at chat end</li>
<li>Play AI responses with voice output when enabled</li>
</ul>

Plug ChatBot

AI chatbot for WordPress with OpenAI-powered responses, visitor capture, email notifications, voice responses, and Knowledge Base file search.

layerworks2026

Layerworks AI Chatbot adds an AI chatbot to WordPress sites. It is designed for small businesses, shops, local organizations, and service websites that want to answer visitor questions based on reviewed site knowledge.
The plugin uses administrator-reviewed basic knowledge and supplemental knowledge collected from published content to answer visitor questions based on the site. Basic knowledge is created from selected published pages, then reviewed and saved by an administrator. Supplemental knowledge can be collected from published posts and custom post types.
Developed by LAYERWORKS Co., Ltd.
This plugin does not automatically train or fine-tune an AI model from conversations. Administrators review site content and inquiry records manually. Basic usage counts are shown from saved logs.
Main features:
<ul>
<li>Chat widget for the front end</li>
<li>Safe readable formatting for chatbot replies, including lists, bold text, and links</li>
<li>OpenAI Responses API integration</li>
<li>Separate OpenAI model settings for chat responses and knowledge design</li>
<li>Basic knowledge setup from selected published pages with editable review flow</li>
<li>Editable fixed knowledge sections</li>
<li>Background supplemental knowledge collection from published posts and custom post types</li>
<li>Protected terms to keep product names, service names, and brand names unchanged</li>
<li>Widget position and margin adjustment to avoid overlap with fixed page buttons</li>
<li>Widget motion effect setting</li>
<li>Bundled chatbot icon selection</li>
<li>Response style selection</li>
<li>Device visibility controls for desktop, tablet, and mobile</li>
<li>Excluded page ID setting to hide the widget on specific posts, pages, and custom posts</li>
<li>Inquiry form and inquiry management screen</li>
<li>Inquiry email notifications with configurable recipient, subject, body, and test sending</li>
<li>Chat log review, search, deletion, and CSV export</li>
<li>Chat log storage retention and cleanup settings</li>
<li>Basic usage insights from saved chat logs</li>
<li>Rate limit and safety settings visibility</li>
<li>Automatic multilingual response handling</li>
<li>English source strings with bundled Japanese translation files</li>
</ul>
The core chatbot, knowledge management, inquiry form, inquiry management, inquiry email notifications, chat log review, CSV export, log storage settings, basic usage insights, and response style features are included in this plugin.
<h3>External Services</h3>
This plugin connects to the OpenAI API, using the API key configured by the site administrator, to generate chatbot responses and to help administrators create editable knowledge drafts.
Service: OpenAI API 
Endpoint used: https://api.openai.com/v1/responses
The plugin does not send data to OpenAI until an administrator configures an OpenAI API key and uses a feature that requires AI processing, such as a visitor chat response, the admin test chat, the OpenAI connection test, or basic knowledge creation.
When OpenAI settings are configured and a visitor sends a message, the plugin may send the following information to OpenAI:
<ul>
<li>The visitor’s message</li>
<li>Recent conversation history</li>
<li>Basic knowledge configured by the site administrator</li>
<li>Supplemental knowledge collected from published posts and custom post types</li>
<li>Protected terms configured by the site administrator</li>
<li>The current page URL, when it is used as part of the chat context</li>
</ul>
When an administrator creates basic knowledge, the plugin may also send selected published page content, current knowledge sections, protected terms, and the site name and URL to OpenAI.
When an administrator uses the test chat, the test message and the same knowledge context may be sent to OpenAI. Test chat conversations are not stored as chat logs by this plugin.
The OpenAI API key is stored in the WordPress database and is not exposed to visitors. Saved API keys are not printed back into the settings field. The plugin should not automatically include private administrator-only information, such as the WordPress admin email address, in generated knowledge.
OpenAI terms and privacy information:
<ul>
<li>https://openai.com/policies/terms-of-use/</li>
<li>https://openai.com/policies/privacy-policy/</li>
</ul>
<h3>Chatbot Response Languages</h3>
The chatbot response language is not limited to Japanese and English.
The chatbot detects the visitor’s language and tries to answer in the same language where possible. Important business, pricing, contract, disclaimer, and contact information should be based on administrator-configured knowledge and should not be guessed.
<h3>Plugin Interface Languages</h3>
The plugin interface uses English source strings and includes bundled Japanese translation files so that both English-speaking and Japanese site administrators can use it.

Layerworks AI Chatbot

An AI chatbot for WordPress sites. It helps small businesses and site administrators answer visitor questions using reviewed site knowledge.

Plug ChatBot vs Layerworks AI Chatbot