probotdev

How do you handle customer support?
Sometimes customers text you at wee hours, because, you know, suddenly they thought of buying something, and they want to know if you’re selling that particular item.
The item is mentioned on your website, but they’re too busy to read it. I mean, why bother reading if you can ask?
Except that they ask at 1 AM, and your intern only works 9 to 5.
“Fine,” you said, “My intern or myself will attend to it in the morning.”
Except that, they also asked the same question to other businesses, because they can’t wait. And since others are better staffed, they get the sale. Oops.
Last year, businesses must be present in social media. Today, you must be present in messaging.
But you have a personal life; you don’t want to be answering inquiries all the time. Hiring support staff costs money.
You heard about this chatbot technology, some automation that can help with support. But it’s not easy, and it costs a bomb to outsource.
Or, is it?
This is a plugin to show Facebook Messenger chat widget (officially called “Customer Chat Plugin”) on your WordPress-powered websites. It is powered by ProBotDev and Dialogflow, for automated customer support and interactive FAQ.

ProBotDev Customer Support FAQ Chatbot

Embed Facebook Messenger chatbot widget, powered by Dialogflow, for automated customer support and interactive FAQ.

ousmanedev

Messaging apps have quickly become the most popular online communication medium, more than email and social media. 
Botamp aims to help small businesses and ecommerce companies to sell their products and services in the most efficient way 
via messaging apps.
Botamp is a marketing automation solution that lets you broadcast personalized messages to a large number of customers, 
run polls and surveys, schedule appointments, run marketing campaigns, etc. 
It takes the proven methods from other marketing channels and adapts them to the conversational interfaces.
The Botamp plugin for WordPress makes it easy to engage your customers by using content from your website.
This plugin uses the <a href="https://github.com/botamp/botamp-php" rel="nofollow ugc">Botamp PHP SDK</a>, 
to interact with the <a href="https://app.botamp.com/docs/api" rel="nofollow ugc">Botamp API</a>.
<h4>Features</h4>
<ul>
<li>Posts, pages or custom post types syncing from your website to Botamp.</li>
<li>Syncing on content creation, update and deletion.</li>
<li>Integration of your Botamp optins to your pages</li>
<li>Woocommerce integration.</li>
<li>Notification on Woocommerce checkout and order status change.</li>
<li>Customers subscription/unsubscription from notifications.</li>
</ul>

Botamp

Marketing automation for messaging apps. Run personalized messaging campaigns at scale, increase your audience and revenue.

ProBotDev Customer Support FAQ Chatbot vs Botamp