probotdev

How do you handle customer support?
Sometimes customers text you at wee hours, because, you know, suddenly they thought of buying something, and they want to know if you’re selling that particular item.
The item is mentioned on your website, but they’re too busy to read it. I mean, why bother reading if you can ask?
Except that they ask at 1 AM, and your intern only works 9 to 5.
“Fine,” you said, “My intern or myself will attend to it in the morning.”
Except that, they also asked the same question to other businesses, because they can’t wait. And since others are better staffed, they get the sale. Oops.
Last year, businesses must be present in social media. Today, you must be present in messaging.
But you have a personal life; you don’t want to be answering inquiries all the time. Hiring support staff costs money.
You heard about this chatbot technology, some automation that can help with support. But it’s not easy, and it costs a bomb to outsource.
Or, is it?
This is a plugin to show Facebook Messenger chat widget (officially called “Customer Chat Plugin”) on your WordPress-powered websites. It is powered by ProBotDev and Dialogflow, for automated customer support and interactive FAQ.

ProBotDev Customer Support FAQ Chatbot

Embed Facebook Messenger chatbot widget, powered by Dialogflow, for automated customer support and interactive FAQ.

Hybrid.Chat

Engage customers on your Website, Facebook pages or SMS 24×7 using Slack, Mattermost and Chatbots. Convert leads (via PPC, Website, Local Directories) into customers over Slack / Mattermost or Phone calls and never miss an another customer again. 
Build chatbots with simple spreadsheets, making your business ‘Always available’ and Customer friendly. Human agents can take over chat conversations anytime from chatbots from within Slack / Mattermost. Use chatbots for lead qualification, pay per click campaigns, customer support, hiring, booking appointments and more.
Signup is free, No credit card required. which includes Unlimited Agents and Conversations. Advanced features start from $49 / month.
A free plan is available!
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/8hHs_AAf_Hw?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h4>Feature list</h4>
<ul>
<li>Easy to install chat on WordPress (just copy paste code in plugin settings)</li>
<li>Integrates with Website, Facebook or Business Phone (SMS).</li>
<li>Answer chats using professionally maintained messengers like Slack, Mattermost, SMS or Phone calls that work well on Android, iOS, Windows or Mac.</li>
<li>Click to Call or Click to SMS inbuilt, powered by Twilio</li>
<li>Unlimited Agents, Unlimited Conversations, Unlimited contacts.</li>
<li>Chatbots answer chats 24×7 and capture leads and customer tickets.</li>
<li>Designing Chatbots is easy using simple Google Spreadsheets</li>
<li>Human answers first or Chatbot – You decide</li>
<li>Send captured data to any application using Webhooks or 1000+ applications using Zapier</li>
<li>Integration with Zendesk, HubSpot, SalesForce, MailChimp, GetResponse, and many more</li>
<li>Read / Write any remote database</li>
<li>Access API queries of any 3rd party application within Chatbot</li>
<li>Great technical support 24/7</li>
<li>A great free plan available</li>
</ul>
<h4>How does it work?</h4>
Right after you install, open WordPress Admin > Settings > Hybrid Chat and paste the chat widget code you got from your HybridChat bot that you created, and you are ready to go! A chat widget will be visible on your website, so your visitors can contact you in real time. In Hybrid.Chat Dashboard, you can configure chatbots, see chat logs, and manage other settings. To answer chats, you can integrate it with Slack, Mattermost, or your Twilio account to route it to phone call or SMS.
<h3>Supported languages</h3>
You can host Live chat + Chatbots in following languages:
<ul>
<li>Czech</li>
<li>Danish</li>
<li>Dutch</li>
<li>English</li>
<li>Estonian</li>
<li>Finnish</li>
<li>French</li>
<li>German</li>
<li>Hungarian</li>
<li>Italian</li>
<li>Japanese</li>
<li>Malaysian</li>
<li>Norwegian (Bokmal)</li>
<li>Polish</li>
<li>Portuguese (Portugal)</li>
<li>Portuguese (Brazil)</li>
<li>Russian</li>
<li>Slovenian</li>
<li>Spanish</li>
<li>Swedish</li>
<li>Turkish</li>
<li>Ukrainian</li>
</ul>
If you’re lacking support of your language, please contact us on hello[at]hybrid.chat or visit our website https://hybrid.chat. Get a free copy of one of the premium Hybrid.Chat membership in exchange for translating our plugin!

Live Chat (+ Chatbots) with Slack for WordPress

Free Live Chat for Wordpress, Facebook pages, SMS via Slack or Mattermost. Automate engagement using Chatbots, built using simple spreadsheets.

ProBotDev Customer Support FAQ Chatbot vs Live Chat (+ Chatbots) with Slack for WordPress