probotdev

How do you handle customer support?
Sometimes customers text you at wee hours, because, you know, suddenly they thought of buying something, and they want to know if you’re selling that particular item.
The item is mentioned on your website, but they’re too busy to read it. I mean, why bother reading if you can ask?
Except that they ask at 1 AM, and your intern only works 9 to 5.
“Fine,” you said, “My intern or myself will attend to it in the morning.”
Except that, they also asked the same question to other businesses, because they can’t wait. And since others are better staffed, they get the sale. Oops.
Last year, businesses must be present in social media. Today, you must be present in messaging.
But you have a personal life; you don’t want to be answering inquiries all the time. Hiring support staff costs money.
You heard about this chatbot technology, some automation that can help with support. But it’s not easy, and it costs a bomb to outsource.
Or, is it?
This is a plugin to show Facebook Messenger chat widget (officially called “Customer Chat Plugin”) on your WordPress-powered websites. It is powered by ProBotDev and Dialogflow, for automated customer support and interactive FAQ.

ProBotDev Customer Support FAQ Chatbot

Embed Facebook Messenger chatbot widget, powered by Dialogflow, for automated customer support and interactive FAQ.

John Ferguson

Easily embed a custom chatbot on your WordPress website! With this plugin, you can seamlessly integrate a personalized <a href="https://www.plugginai.net/" rel="nofollow ugc">PlugginAI</a> chatbot to handle customer support, engage visitors, and more.
Using <a href="https://www.plugginai.net/" rel="nofollow ugc">PlugginAI</a> services, this plugin lets you deploy a chatbot trained with the data you’ve provided through your <a href="https://dashboard.plugginai.net/" rel="nofollow ugc">PlugginAI Dashboard</a>. Enhance your website with conversational AI and streamline your customer interactions.
<h3>External Connections</h3>
This plugin connects to the PlugginAI server (https://dashboard.plugginai.net) to fetch chatbot configurations and manage chatbot interactions. No personal user data is transmitted during these API calls. An active account on PlugginAI is required to use this plugin.
<h3>External Services</h3>
This plugin connects to the PlugginAI service hosted at https://dashboard.plugginai.net. The service is used to manage chatbot configurations and interactions for websites using this plugin.
Data Sent: 
– <code>name</code>: The name of the chatbot instance. 
– <code>title</code>: The title displayed for the chatbot. 
– <code>btn_label</code>: The label for the chatbot button. 
– <code>color</code>: The color theme for the chatbot interface. 
– <code>welcome_msg</code>: The default welcome message displayed to users.
When Data is Sent: 
– Data is sent when the chatbot settings are saved or updated in the WordPress admin panel. 
– Requests for chatbot configurations are made whenever the chatbot is initialized on the frontend.
Why This Data is Sent: 
– To customize and manage chatbot behavior and appearance. 
– To fetch updated chatbot configurations and settings.
Links: 
– <a href="https://dashboard.plugginai.net/terms" rel="nofollow ugc">PlugginAI Terms of Service</a> (Under Development) 
– <a href="https://dashboard.plugginai.net/privacy" rel="nofollow ugc">PlugginAI Privacy Policy</a> (Under Development)
User Actions/Conditions: 
– Saving chatbot settings in the WordPress admin panel triggers the API call to save data. 
– Viewing the chatbot on the frontend triggers a request to fetch configuration data.
No personal user data is collected or sent by this plugin during these interactions.
Note: Terms of Service and Privacy Policy are under development. For inquiries, contact [info@plugginai.net].

PlugginAI

Embed a custom chatbot on your site with PlugginAI to manage customer support, engage visitors, and enhance user experience.

ProBotDev Customer Support FAQ Chatbot vs PlugginAI