Yudiz Solutions Ltd.

<p><strong>Clients effortlessly raise support tickets from their orders and receive email alerts upon ticket replies, simplifying their support journey.</strong></p>
<p><em>Enhance customer support on your WooCommerce store with our Product Ticket System. Enable customers to create support tickets based on their orders, while administrators manage them seamlessly. Effortlessly streamline communication, resolve queries, and boost customer satisfaction.</em></p>
<p>Revolutionize customer support on your WooCommerce platform with our innovative plugin, the Product Ticket System For WooCommerce. Upon activation, it seamlessly introduces a custom post type, ‘Support Tickets’, and a dedicated settings tab for easy configuration.</p>
<p>From the settings menu, you can tailor ticket fields, designate ticket management users, and refine email templates to suit your brand. Our plugin ensures smooth communication by triggering emails with every chat message exchange, facilitating seamless interactions between customers and administrators.</p>
<p>Enjoy the convenience of predefined ticket statuses—’New’, ‘Open’, and ‘Resolved’—alongside the option to add custom statuses. Both customers and administrators have the ability to close tickets, promoting efficient query resolution. However, ticket reopening remains an exclusive privilege reserved for administrators.</p>
<p>Customers can effortlessly create support tickets based on their purchased orders. Whether via the ‘My Account’ page or directly from order listings, they can access their ticket history and submit new tickets with ease.</p>
<p>Administrators gain a comprehensive overview of all tickets through the ‘Support Tickets’ menu. Selected users with designated roles, such as ‘YSL Product Ticket’, can efficiently manage tickets, ensuring seamless operations and exceptional customer service.</p>
<h4>Features of Product Ticket System For WooCommerce</h4>
<ul>
<li><strong>Custom Post Type:</strong> Introduces a ‘Support Tickets’ post type for easy management.</li>
<li><strong>Settings Tab:</strong> Offers a dedicated settings tab for streamlined configuration.</li>
<li><strong>Customizable Fields:</strong> Tailor ticket fields to suit specific needs.</li>
<li><strong>User Management:</strong> Designate users authorized to manage tickets.</li>
<li><strong>Email Templates:</strong> Craft personalized email templates for seamless communication.</li>
<li><strong>Real-time Email Alerts:</strong> Receive email notifications on ticket replies for prompt assistance.</li>
<li><strong>Predefined Statuses:</strong> Utilize preset ticket statuses (‘New’, ‘Open’, ‘Resolved’) for efficient tracking.</li>
<li><strong>Custom Status Options:</strong> Add custom status options for enhanced flexibility.</li>
<li><strong>Ticket Closure:</strong> Allows both customers and administrators to close tickets.</li>
<li><strong>Exclusive Reopening:</strong> Only administrators can reopen closed tickets.</li>
<li><strong>Order-based Ticket Creation:</strong> Customers can create tickets based on their purchased orders.</li>
<li><strong>Streamlined Ticket Submission:</strong> Simplifies ticket creation directly from the ‘My Account’ page or order listings.</li>
<li><strong>Efficient Ticket Management:</strong> Administrators gain a comprehensive overview and can manage tickets seamlessly.</li>
<li><strong>Role-based Access:</strong> Designated users with specific roles can efficiently handle ticket management tasks.</li>
</ul>
<h3>Need Plugin Support?</h3>
<p>Please submit a request <a href="https://www.yudiz.com/wordpress-plugin-support/?plugin=Product%20Ticket%20System%20For%20WooCommerce" rel="nofollow ugc">here</a> for Support. We will get back to you quickly.</p>


Product Ticket System For WooCommerce

Boost customer support with our WooCommerce Product Ticket System. Let customers create tickets from orders; admins manage with ease.

en0x

<p>The idea was it to create a Ticket System completely for the Front-End, and that’s the result!<br />
This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page.<br />
You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.</p>
<h4>Demo</h4>
<p><a href="http://demo.en0x.de" rel="nofollow ugc">Right here</a></p>
<h4>GitHub</h4>
<p><a href="https://github.com/en00x/Simple-Ticket-System-WordPress" rel="nofollow ugc">This Plugin on Github</a></p>
<h4>Key features</h4>
<ul>
<li>Completely for the Front-End.</li>
<li>Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.</li>
<li>E-Mail Notification</li>
<li>To every ticket you get a link so you can check your ticket and also write with the support like a chat.</li>
<li>Normal users can take, edit their own and adopt tickets. They also can add appointments.</li>
<li>Admin users can edit all tickets and allocate tickets to other users.</li>
<li>You can add notes and solutions to every ticket.</li>
<li>You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.</li>
<li>Datepicker Field</li>
<li>Under “New Tickets” the tickets automatically reload every 30 seconds.</li>
</ul>
<h3>Languages and Localization?</h3>
<p>The plugin currently comes with the following translations:<br />
English, German</p>


Support Ticket System

Simple, fast and responsive ticket system for the Front-End to receive and store Problems of Customers or Visitors, with a great search function.

Product Ticket System For WooCommerce vs Support Ticket System