jakubkasparek

<p>Purchase Contract Withdrawal Button for WooCommerce adds a clearly-labeled “Withdraw from purchase contract” button to each customer’s order detail page in WooCommerce My Account. It implements the two-step submission process required by EU consumer law: the customer clicks the button, reviews their order details, optionally provides a refund bank account and reason, and then explicitly confirms.</p>
<p>After submission:</p>
<ul>
<li>The order is moved to a configurable status (default: On hold)</li>
<li>A note is added to the order with the customer’s reason and refund account</li>
<li>The customer receives a confirmation email</li>
<li>The store administrator receives a notification email with all submission details</li>
</ul>
<p>Both emails are registered as standard WooCommerce email classes and can be customized in <strong>WooCommerce <span aria-hidden="true" class="wp-exclude-emoji">→</span> Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Emails</strong>.</p>
<h4>Legal context</h4>
<p>This plugin is designed to help merchants comply with EU Directive 2023/2673, which requires online merchants to provide consumers with a direct online function to withdraw from a contract — the same way they could enter into it. In the Czech Republic, this obligation enters into force on <strong>19 June 2026</strong> under § 1830a of the Civil Code (the so-called “button amendment 2.0”). Similar transposition is required across all EU member states.</p>
<p>The plugin is not legal advice. Merchants remain responsible for ensuring their full implementation (including terms and conditions, refund processing, and goods return) complies with applicable law.</p>
<h4>Features</h4>
<ul>
<li><strong>Two-step submission</strong> — button click <span aria-hidden="true" class="wp-exclude-emoji">→</span> form with details <span aria-hidden="true" class="wp-exclude-emoji">→</span> explicit confirmation</li>
<li><strong>Guest shortcode</strong> — optional <code>[pcwb_withdrawal_form]</code> for non-logged-in customers (order number + billing email lookup, rate-limited)</li>
<li><strong>Configurable cooling-off period</strong> — default 14 days, adjustable per store</li>
<li><strong>Date of delivery meta box</strong> — admin can record when the goods were received; the cooling-off period then runs from that date (legally correct under EU law)</li>
<li><strong>Configurable eligible statuses</strong> — choose which order statuses show the button</li>
<li><strong>Configurable post-submission status</strong> — typically On hold or Processing</li>
<li><strong>WooCommerce email integration</strong> — customer + admin emails as native WC_Email classes</li>
<li><strong>Admin overview</strong> — dedicated “Withdrawals” screen under WooCommerce: filter by pending/resolved, search, CSV export, bulk “Mark as resolved”</li>
<li><strong>Order actions</strong> — admins can submit a withdrawal on behalf of the customer (e.g. phone request) and mark requests resolved from the order edit screen</li>
<li><strong>Translatable</strong> — full text domain, .pot included, all 24 official EU languages bundled (Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish)</li>
<li><strong>Theme-overridable templates</strong> — copy <code>templates/withdrawal-form.php</code> or <code>templates/guest-lookup.php</code> into your theme to customize</li>
<li><strong>HPOS-compatible</strong> — works with WooCommerce’s High-Performance Order Storage</li>
</ul>
<h4>Filters and actions</h4>
<ul>
<li><code>pcwb_eligible_statuses</code> — array of statuses where the button is shown</li>
<li><code>pcwb_period_days</code> — cooling-off period override</li>
<li><code>pcwb_period_reference_date</code> ($date, $order) — override the cooling-off reference date</li>
<li><code>pcwb_new_status</code> — order status applied after submission</li>
<li><code>pcwb_admin_recipient</code> — admin email recipient override</li>
<li><code>pcwb_after_submit</code> ($order, $reason, $account, $source) — fires after a successful submission (source = customer|guest|admin)</li>
<li><code>pcwb_after_resolve</code> ($order, $resolved_by_user_id) — fires when an admin marks a withdrawal resolved</li>
</ul>


Purchase Contract Withdrawal Button for WooCommerce

Adds a withdrawal button to WooCommerce My Account orders. Two-step submission with nonce, configurable cooling-off, automated emails.

WP Swings

<p><strong>Highest-rated refund and exchange management plugin that lifts customer satisfaction, and creates a simple woocommerce refund system with exchange, wallet, and cancel order features.</strong></p>
<p>Return Refund and Exchange for WooCommerce lets you create simple returns and WooCommerce refund requests management system stuffed with an organized refund, exchange, wallet, and cancel order features. <a href="https://wpswings.com/product/rma-return-refund-exchange-for-woocommerce-pro/?utm_source=rma-org&utm_medium=referral&utm_campaign=rma-pro" rel="nofollow ugc"><strong>RMA Return, Refund & Exchange Plugin for WooCommerce Pro</strong></a> eliminates on-call complaints and helps manage returned stock.</p>
<p>Customers can request full or partial WooCommerce refunds (based on the return policy). The whole process of the WordPress Refund Plugin goes under a dedicated and streamlined mailing system that keeps both parties on the same page. Ultimately, the WooCommerce RMA Plugin leads to high customer satisfaction and is the most flexible refund and return order for the WooCommerce plugin.</p>
<p><a href="https://demo.wpswings.com/rma-return-refund-exchange-for-woocommerce-pro/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=frontend-demo" rel="nofollow ugc"><strong>WordPress RMA Demo</strong></a> | <a href="https://docs.wpswings.com/rma-return-refund-exchange-for-woocommerce/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=rma-doc" rel="nofollow ugc"><strong>RMA Documentation</strong></a></p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="560" height="315" src="https://www.youtube.com/embed/GQhXfBtzLE0?version=3&rel=0&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>Empower your WooCommerce store with a complete RMA solution – manage returns, refunds, exchanges, and cancellations seamlessly with automated workflows, integrated shipping solutions, and real-time tracking! 📦🔄</p>
<h3>SALIENT FEATURES OF THE RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE PLUGIN</h3>
<h4><strong>1) Set The User Limit For Refunds</strong>:</h4>
<p>Merchants can now set the user limit for refunds. This helps the WooCommerce store owners to restrict fraudulent activities from happening.</p>
<h4><strong>2) Restrict A Particular User For The Refunds</strong>”</h4>
<p>WooCommerce returns for a particular user can also be restricted by simply entering their email addresses. Store owners can avoid fraudulent activities from occurring.</p>
<h4><strong>3) Attachments For Refund & Exchange</strong>:</h4>
<p>Merchants can allow customers to add attachments, i.e., either images or videos. This functionality helps merchants understand customers’ problem with the purchased product. To further help them with the correct resolution.</p>
<h4><strong>4) Return Access By User Roles</strong>:</h4>
<p>The merchants utilise this unique functionality to restrict certain user roles (choose from the default WooCommerce user roles) from accessing the return functionality for any product listed on the website.</p>
<h4><strong>5) API Settings</strong>:</h4>
<p>Return, Refund, and Exchange for WooCommerce allows admins to access information related to refunds –  accept, cancel, and approve through an external source. The overall setup of the API Settings is seamless and user-friendly.</p>
<h4><strong>6) Return Request Cancellation</strong>:</h4>
<p>This functionality of the WooCommerce RMA plugin enables customers to cancel the return requests. Once the customers withdraw the requests, the admins will receive notifications as order notes, informing them about the withdrawals.</p>
<h4><strong>7) Template For Refund Requests</strong>:</h4>
<p>The admin is provided with a dedicated template for the refund form, and the customers, have a clear and concise form, that they can fill out and share the refund requests.</p>
<h4><strong>8) Refund Shipping Charges</strong>:</h4>
<p>Admins can utilize this feature to refund the charged shipping amount during the refund process.</p>
<h4><strong>9) Initiate Return For A Specific Period</strong>:</h4>
<p>Our WordPress RMA plugin enables the admin to set a specific time frame for all the refund requests. During this defined period, customers will have access to these respective request options on the website, while outside this timeframe, they will no longer be visible.</p>
<h4><strong>10) Dedicated WooCommerce Refund System</strong>:</h4>
<p>With our Return Refund and Exchange plugin, merchants can create a dedicated refund system, that offers a money-back guarantee, and where they can build an email template to send to the customers who ask for a refund. Merchants can add the name, email, email header, and footer for their email template</p>
<h4><strong>11) Predefined Refund Reason</strong>:</h4>
<p>Merchants can notify the customers of different scenarios for the product refund. They can create different emails if a refund request is generated, approved, or canceled. Merchants can add a different subject line and content for every scenario. They can also use Shortcodes to add elements to the email content.</p>
<h4><strong>12) Mail Notification For Refund</strong>:</h4>
<p>By incorporating our WooCommerce Refund and Exchange with RMA, merchants can handle the tax on the refund products easily. They can simply enable or disable the tax calculation on the refund products by going to the plugin settings and enabling the Enable Tax option.</p>
<h4><strong>13) Efficient Tax Handling</strong>:</h4>
<p>By incorporating our WooCommerce Refund and Exchange with RMA, merchants can handle the tax on the refund products easily. They can simply enable or disable the tax calculation on the refund products by going to the plugin settings and enabling the “Enable Tax” option.</p>
<h4><strong>14) Stock Management</strong>:</h4>
<p>Our WooCommerce Refund Plugin provides a feature to manage stock. Merchants need to enable this feature from the plugin settings. Once you enable this feature, the product stock will be increased whenever a refund request is accepted.</p>
<h4><strong>15) Refund on Selected Order Status</strong>:</h4>
<p>You can select the order status on which a customer can submit a refund request. You can select either a single or multiple order status in this setting. For example, if you select Completed, and Failed order statuses, you’ll allow your customers to generate a refund request if their order is completed, or failed.</p>
<h4><strong>16) Order Related Messages and Email Notifications</strong>:</h4>
<p>You can allow your customers to send you order-related queries. Furthermore, you can also enable/disable the settings to let your customers add attachments i.e., images and videos, along with their messages.</p>
<h3>LIVE DEMO OF RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE</h3>
<ul>
<li>
<p><a href="https://demo.wpswings.com/rma-return-refund-exchange-for-woocommerce-pro/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=frontend-demo" rel="nofollow ugc"><strong>Return Refund & Exchange For WooCommerce Frontend Demo</strong></a></p>
</li>
<li>
<p><a href="https://demo.wpswings.com/rma-return-refund-exchange-for-woocommerce-pro/get-your-personal-demo/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=backend-demo" rel="nofollow ugc"><strong>Return Refund & Exchange For WooCommerce Backend demo</strong></a></p>
</li>
</ul>
<h3>WOOCOMMERCE REFUND PLUGIN COMPATIBILITIES</h3>
<ul>
<li>
<p>Compatible with <a href="https://woocommerce.com/products/product-bundles/" rel="nofollow ugc"><strong>Product Bundles.</strong></a> The WordPress RMA plugin enables customers to return bundle items without hassle.</p>
</li>
<li>
<p>Compatible with the <a href="https://wordpress.org/plugins/woo-gift-cards-lite/" rel="ugc"><strong>Ultimate Gift Cards For WooCommerce</strong></a> and <a href="https://wpswings.com/product/gift-cards-for-woocommerce-pro/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=gc-pro" rel="nofollow ugc"><strong>Gift Cards for WooCommerce Pro</strong></a>. Admin can now provide WooCommerce refund functionality on gift cards to its users.</p>
</li>
<li>
<p>Compatible with the <a href="https://wordpress.org/plugins/mwb-bookings-for-woocommerce/" rel="ugc"><strong>Bookings for WooCommerce</strong></a></p>
</li>
<li>
<p>Compatible with <a href="https://www.skyverge.com/product/woocommerce-sequential-order-numbers-pro/" rel="nofollow ugc"><strong>WooCommerce Sequential Order Numbers Pro</strong></a> by SkyVerse and <a href="https://wordpress.org/plugins/wt-woocommerce-sequential-order-numbers/" rel="ugc"><strong>Sequential Order Numbers for WooCommerce by WebToffee</strong></a>.</p>
</li>
<li>
<p>Compatibility with the WordPress Multilingual (WPML) plugin for localizing the plugin’s strings.</p>
</li>
<li>
<p>Compatible with WooCommerce High-Performance Order Storage (HPOS).</p>
</li>
</ul>
<h3>WHAT PREMIUM VERSION WOOCOMMERCE REFUND AND EXCHANGE WITH RMA OFFERS</h3>
<h4><strong>1) Partial Refund</strong>:</h4>
<p>Admins can easily let their customer raise the request for a refund/exchange/cancellation of an order-based product partially, without affecting the whole order.</p>
<h4><strong>2) Advanced Wallet Feature</strong>:</h4>
<p>Flexibility to your customers to get the refunded amount in the customer’s e-wallet of your store.</p>
<h4><strong>3) Initiate Exchange & Cancellation For A Specific Period</strong>:</h4>
<p>The admin has flexibility wherein they can set a specific time frame for all refund, exchange, and cancellation requests.</p>
<h4><strong>4) Refund/Exchange For Guest Users</strong>:</h4>
<p>This functionality of the WooCommerce returns plugin premium version allows the guest users to submit refund and exchange requests.</p>
<h4><strong>5) Automated Refund Acceptance</strong>:</h4>
<p>The store managers can effortlessly automate the refund process and the transfer of refund payments by employing this functionality.</p>
<h4><strong>6) SMS Notification for Refund, Exchange, and Order Messages</strong>:</h4>
<p>Merchants and customers can stay up-to-date. The merchants will be notified if any customer makes refunds, exchange requests, or order messages.</p>
<h3>TAKE ADVANTAGE O’F THE EXCLUSIVE FEATURES OF THE WOOCOMMERCE EXCHANGE PREMIUM PLUGIN</h3>
<blockquote>
<p><a href="https://wpswings.com/product/rma-return-refund-exchange-for-woocommerce-pro/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=premium-plugin" rel="nofollow ugc"><strong>RMA Return Refund & Exchange For WooCommerce Pro</strong></a></p>
</blockquote>
<h3>Documentation of RMA Return, Refund And Exchange</h3>
<p><a href="https://docs.wpswings.com/rma-return-refund-exchange-for-woocommerce/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=rma-doc" rel="nofollow ugc"><strong>RMA WooCommerce Documentation</strong></a></p>
<h3>SUPPORT</h3>
<p>If you need support or have any questions then kindly use our online chat window <a href="https://wpswings.com/?utm_source=rma-org-pagel&utm_medium=referral&utm_campaign=wpswings-official" rel="nofollow ugc"><strong>here</strong></a> or connect with us then <a href="https://wpswings.com/submit-query/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=generate-ticket" rel="nofollow ugc"><strong>Generate a Ticket</strong></a></p>
<blockquote>
<p>If our documentation doesn’t contain the solution to your problem, you can visit the <a href="https://forums.wpswings.com/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=forum" rel="nofollow ugc"> <strong>WP Swings Forum Community</strong></a> or <a href="https://wpswings.com/submit-query/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=generate-ticket" rel="nofollow ugc"><strong>Generate a Ticket</strong></a></p>
<p>Create and Revamp your eCommerce store with <a href="https://wpswings.com/woocommerce-services/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=woocommerce-services" rel="nofollow ugc"><strong>WooCommerce Services</strong></a></p>
<p>Get Huge Discounts on WooCommerce Refund, Return and Exchange plugin during Republic Day Sales 2024 – <a href="https://wpswings.com/offers/?utm_source=rma-org-page&utm_medium=referral&utm_campaign=offers" rel="nofollow ugc"><strong>Get More Offers</strong></a></p>
</blockquote>
<h3>External Services</h3>
<p><strong>WP Swings Notification Service</strong><br />
Used to fetch admin notifications and updates.</p>
<p>Data sent: Plugin version and request action<br />
When: On admin dashboard load<br />
Endpoint: https://demo.wpswings.com/client-notification/woo-gift-cards-lite/wps-client-notify.php<br />
Terms: https://wpswings.com/terms-and-conditions/<br />
Privacy: https://wpswings.com/privacy-policy</p>
<p><strong>WP Swings Usage Tracker</strong><br />
Used to collect usage and environment data for improving plugin performance.</p>
<p>Data sent: WooCommerce store data (via WooCommerce tracking system)<br />
When: On admin initialization (scheduled tracking)<br />
Endpoint: https://tracking.wpswings.com/wp-json/mps-route/v1/mps-testing-data/<br />
Terms: https://wpswings.com/terms-and-conditions/<br />
Privacy: https://wpswings.com/privacy-policy</p>
<p><strong>HubSpot Onboarding Form</strong><br />
Used to collect onboarding details and user registration data.</p>
<p>Data sent: Name, email, IP address, page URL, and form inputs<br />
When: When user submits onboarding form<br />
Endpoint: https://api.hsforms.com/submissions/v3/integration/submit/25444144/2a2fe23c-0024-43f5-9473-cbfefdb06fe2<br />
Terms: https://legal.hubspot.com/terms-of-service<br />
Privacy: https://legal.hubspot.com/privacy-policy</p>
<p><strong>HubSpot Deactivation Feedback Form</strong><br />
Used to collect plugin deactivation feedback.</p>
<p>Data sent: Feedback, reason, IP address, and page details<br />
When: When user submits deactivation feedback<br />
Endpoint: https://api.hsforms.com/submissions/v3/integration/submit/25444144/67feecaa-9a93-4fda-8f85-f73168da2672<br />
Terms: https://legal.hubspot.com/terms-of-service<br />
Privacy: https://legal.hubspot.com/privacy-policy</p>


Return Refund and Exchange For WooCommerce

plugin is very useful, its paid version is excellent, and the support team is highly professional.

Excellent support team

Provide an easy refund service and increase customer satisfaction with WooCommerce Return Refund, and Exchange Warranty Management Plugin.

Purchase Contract Withdrawal Button for WooCommerce vs Return Refund and Exchange For WooCommerce