replyitai

ReplyIt Chat Widget brings GPT-4 powered customer support directly to your WordPress website. Unlike basic chatbots with decision trees, ReplyIt understands natural language and provides intelligent, contextual responses 24/7.
<h4>Key Features</h4>
<ul>
<li>AI-Powered Responses: GPT-4 understands context, handles complex questions, and provides accurate answers</li>
<li>WooCommerce Integration: Order tracking, product search, cart assistance, stock information</li>
<li>Blog Content Integration: AI can search, summarize, and discuss your blog posts with visitors</li>
<li>Easy Setup: Just copy Widget ID and API Secret – no coding required</li>
<li>Multi-language Support: Communicate in 20+ languages automatically</li>
<li>Mobile Responsive: Perfect experience on all devices</li>
<li>Privacy Focused: GDPR compliant with encrypted communications</li>
</ul>
<h4>WooCommerce Features</h4>
<ul>
<li>Order Tracking: Customers ask “Where is my order?” and get real-time status</li>
<li>Product Search: AI searches products by name, SKU, or category</li>
<li>Cart Assistance: Help with cart issues and checkout questions</li>
<li>Stock Information: Real-time availability and pricing</li>
<li>Proactive Messages: Cart abandonment recovery and product page assistance</li>
</ul>
<h4>Blog Content Features</h4>
<ul>
<li>Content Search: AI searches through your posts and pages to find relevant information</li>
<li>Article Summaries: AI can summarize long articles and provide key takeaways</li>
<li>Smart Recommendations: Suggests related articles based on conversation context</li>
<li>Category Browsing: Visitors can ask about topics and get relevant posts</li>
</ul>
<h4>Use Cases</h4>
<ul>
<li>E-commerce: Product questions, order tracking, cart recovery</li>
<li>Blogs: Content discovery, article summaries, FAQ automation</li>
<li>Service Businesses: Lead capture, appointment questions, service info</li>
<li>Education: Course inquiries, enrollment help, content navigation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>PHP 7.4 or higher</li>
<li>Active ReplyIt account (<a href="https://replyit.ai" rel="nofollow ugc">sign up free</a>)</li>
<li>WooCommerce 5.0+ (optional, for e-commerce features)</li>
</ul>
<h3>External Services</h3>
This plugin connects to the ReplyIt.ai external service (https://replyit.ai) to provide AI-powered chat functionality on your website. The plugin cannot function without this external service. All API requests are sent to the domain <code>https://replyit.ai</code>. Below is a detailed explanation of all external connections and data transmissions.
<h4>Service Provider</h4>
<ul>
<li>Service Name: ReplyIt.ai</li>
<li>Website: <a href="https://replyit.ai" rel="nofollow ugc">https://replyit.ai</a></li>
<li>Terms of Service: <a href="https://replyit.ai/terms" rel="nofollow ugc">https://replyit.ai/terms</a></li>
<li>Privacy Policy: <a href="https://replyit.ai/privacy" rel="nofollow ugc">https://replyit.ai/privacy</a></li>
</ul>
<h4>Data Transmitted</h4>
1. Chat Widget Script
<ul>
<li>URL: <code>https://replyit.ai/widget.js</code></li>
<li>When: On every page load where the widget is enabled</li>
<li>Data sent: Widget ID (configured in settings)</li>
<li>Purpose: Loads the chat interface for visitors</li>
</ul>
2. Domain Registration
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/add-domain</code></li>
<li>When: When you save the plugin settings in the WordPress admin</li>
<li>Data sent: Your website domain name</li>
<li>Purpose: Registers your domain so the widget is authorized to load on your site</li>
</ul>
3. WooCommerce Context Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/context</code></li>
<li>When: On page load when WooCommerce integration is enabled</li>
<li>Data sent:
<ul>
<li>Current page type (product page, cart, checkout)</li>
<li>Cart contents (product names, quantities, prices) if on cart/checkout</li>
<li>Current product details if on a product page</li>
<li>Customer email and name (only if logged in and customer consented to chat)</li>
</ul>
</li>
<li>Purpose: Provides context to the AI so it can assist with relevant product and order queries</li>
</ul>
4. Order Status Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/tools/order-status</code></li>
<li>When: When a customer requests order tracking through the chat widget</li>
<li>Authentication: Server-to-server only (requires API Secret in X-Widget-Secret header)</li>
<li>Data sent:
<ul>
<li>Order ID and order key (customer must provide from their confirmation email)</li>
<li>Order status and items</li>
<li>Shipping information</li>
</ul>
</li>
<li>Purpose: Enables the AI to provide order tracking information to verified customers</li>
<li>Security: This endpoint is NOT publicly accessible – it requires valid API credentials</li>
</ul>
5. WooCommerce Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/woocommerce</code></li>
<li>When: When you save WooCommerce settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., order tracking on/off, product search on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which WooCommerce features are enabled with the AI service</li>
</ul>
6. Blog Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/blog</code></li>
<li>When: When you save Blog settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., blog search on/off, blog content on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which blog features are enabled with the AI service</li>
</ul>
<h4>Data Security</h4>
<ul>
<li>All data is transmitted over HTTPS (encrypted in transit)</li>
<li>API requests are authenticated using your Widget Secret (X-Widget-Secret header)</li>
<li>Order data requires customer verification (order key) before retrieval</li>
<li>No data is stored on ReplyIt servers longer than necessary for chat functionality</li>
<li>You can delete all data by removing the widget from your ReplyIt dashboard</li>
</ul>
<h4>User Consent</h4>
We recommend informing your website visitors about the chat widget in your privacy policy. The widget only processes data when visitors actively engage with it or when they are logged in and have consented to data processing.

ReplyIt Chat Widget

AI-powered chat widget with WooCommerce and blog content integration for automated customer support and sales.

chatnova

ChatNova AI Chatbot is the easiest way to add a smart, branded AI assistant to your WordPress website. Paste one key, hit Save, and your chatbot is live.
Unlike generic live chat plugins, ChatNova lets you train the AI on your own content — product docs, support articles, web pages, PDFs — so it answers questions specific to your business, 24/7.
<blockquote>
<a href="https://chatnova.app" rel="nofollow ugc">Get your free chatbot at chatnova.app →</a>
</blockquote>
<h3>Why businesses choose ChatNova</h3>
<ul>
<li>⚡ 60-second setup — install plugin, paste key, done</li>
<li>🧠 Trained on your content — upload docs, add URLs, paste text; the AI learns your knowledge base</li>
<li>💬 Natural conversations — powered by the latest LLMs for human-like responses</li>
<li>📥 Built-in lead capture — collect name, email, and phone before a conversation starts</li>
<li>📊 Full analytics dashboard — see top questions, satisfaction scores, and conversation volume</li>
<li>🎨 Brand-customizable — match your colors, set a custom name and greeting</li>
<li>📱 Fully responsive — looks great on desktop, tablet, and mobile</li>
<li>🌍 Multilingual — responds in the visitor’s language automatically</li>
<li>🔒 Privacy-first — GDPR compliant; data stored on secure ChatNova servers</li>
<li>🚀 Always up-to-date — the widget loads from our CDN so you always get the latest version</li>
</ul>
<h3>Perfect for</h3>
 Business type 
 Use case
 E-commerce 
 Product questions, order tracking, return policy
 SaaS 
 Onboarding, feature explanations, troubleshooting
 Healthcare 
 Appointment FAQs, clinic info, service info
 Real estate 
 Property listings, viewing requests, mortgage FAQs
 Education 
 Course info, admissions, enrollment guidance
 Restaurants 
 Menu, reservations, hours, allergen info
 Law firms 
 Service overview, appointment booking
 Any business 
 24/7 customer support, lead generation
<h3>How it works</h3>
<ol>
<li>Create a chatbot in your <a href="https://chatnova.app/dashboard" rel="nofollow ugc">ChatNova dashboard</a></li>
<li>Train it — upload PDFs, add website URLs, paste text or FAQs</li>
<li>Copy the Chatbot Key (starts with <code>cn_live_...</code>)</li>
<li>Paste the key in the plugin settings and save</li>
<li>Your chatbot is live on every page of your WordPress site</li>
</ol>
<h3>Service information</h3>
This plugin connects to the ChatNova API (chatnova.app) to load the chat widget and process AI conversations. The following external requests are made:
<ul>
<li><code>https://chatnova.app/chatbot/widget.js</code> — loads the chat UI (only when a chatbot key is configured)</li>
<li><code>https://chatnova.app/api/v1/chat/*</code> — processes messages when a visitor sends one</li>
</ul>
No data is sent to external servers unless a visitor opens and interacts with the chatbot widget. By using this plugin you agree to the <a href="https://chatnova.app/terms" rel="nofollow ugc">ChatNova Terms of Service</a> and <a href="https://chatnova.app/privacy" rel="nofollow ugc">Privacy Policy</a>.
<h3>Requirements</h3>
<ul>
<li>Free ChatNova account — <a href="https://chatnova.app/signup" rel="nofollow ugc">sign up here</a></li>
<li>WordPress 5.5+</li>
<li>PHP 7.4+</li>
<li>A chatbot key from your dashboard</li>
</ul>

ChatNova AI Chatbot — No-Code AI Chat Widget for WordPress

Add a trained AI chatbot to your WordPress site in 60 seconds — no coding needed. Train on your docs, URLs & FAQs. Works with any theme.

ReplyIt Chat Widget vs ChatNova AI Chatbot — No-Code AI Chat Widget for WordPress