replyitai

ReplyIt Chat Widget brings GPT-4 powered customer support directly to your WordPress website. Unlike basic chatbots with decision trees, ReplyIt understands natural language and provides intelligent, contextual responses 24/7.
<h4>Key Features</h4>
<ul>
<li>AI-Powered Responses: GPT-4 understands context, handles complex questions, and provides accurate answers</li>
<li>WooCommerce Integration: Order tracking, product search, cart assistance, stock information</li>
<li>Blog Content Integration: AI can search, summarize, and discuss your blog posts with visitors</li>
<li>Easy Setup: Just copy Widget ID and API Secret – no coding required</li>
<li>Multi-language Support: Communicate in 20+ languages automatically</li>
<li>Mobile Responsive: Perfect experience on all devices</li>
<li>Privacy Focused: GDPR compliant with encrypted communications</li>
</ul>
<h4>WooCommerce Features</h4>
<ul>
<li>Order Tracking: Customers ask “Where is my order?” and get real-time status</li>
<li>Product Search: AI searches products by name, SKU, or category</li>
<li>Cart Assistance: Help with cart issues and checkout questions</li>
<li>Stock Information: Real-time availability and pricing</li>
<li>Proactive Messages: Cart abandonment recovery and product page assistance</li>
</ul>
<h4>Blog Content Features</h4>
<ul>
<li>Content Search: AI searches through your posts and pages to find relevant information</li>
<li>Article Summaries: AI can summarize long articles and provide key takeaways</li>
<li>Smart Recommendations: Suggests related articles based on conversation context</li>
<li>Category Browsing: Visitors can ask about topics and get relevant posts</li>
</ul>
<h4>Use Cases</h4>
<ul>
<li>E-commerce: Product questions, order tracking, cart recovery</li>
<li>Blogs: Content discovery, article summaries, FAQ automation</li>
<li>Service Businesses: Lead capture, appointment questions, service info</li>
<li>Education: Course inquiries, enrollment help, content navigation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>PHP 7.4 or higher</li>
<li>Active ReplyIt account (<a href="https://replyit.ai" rel="nofollow ugc">sign up free</a>)</li>
<li>WooCommerce 5.0+ (optional, for e-commerce features)</li>
</ul>
<h3>External Services</h3>
This plugin connects to the ReplyIt.ai external service (https://replyit.ai) to provide AI-powered chat functionality on your website. The plugin cannot function without this external service. All API requests are sent to the domain <code>https://replyit.ai</code>. Below is a detailed explanation of all external connections and data transmissions.
<h4>Service Provider</h4>
<ul>
<li>Service Name: ReplyIt.ai</li>
<li>Website: <a href="https://replyit.ai" rel="nofollow ugc">https://replyit.ai</a></li>
<li>Terms of Service: <a href="https://replyit.ai/terms" rel="nofollow ugc">https://replyit.ai/terms</a></li>
<li>Privacy Policy: <a href="https://replyit.ai/privacy" rel="nofollow ugc">https://replyit.ai/privacy</a></li>
</ul>
<h4>Data Transmitted</h4>
1. Chat Widget Script
<ul>
<li>URL: <code>https://replyit.ai/widget.js</code></li>
<li>When: On every page load where the widget is enabled</li>
<li>Data sent: Widget ID (configured in settings)</li>
<li>Purpose: Loads the chat interface for visitors</li>
</ul>
2. Domain Registration
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/add-domain</code></li>
<li>When: When you save the plugin settings in the WordPress admin</li>
<li>Data sent: Your website domain name</li>
<li>Purpose: Registers your domain so the widget is authorized to load on your site</li>
</ul>
3. WooCommerce Context Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/context</code></li>
<li>When: On page load when WooCommerce integration is enabled</li>
<li>Data sent:
<ul>
<li>Current page type (product page, cart, checkout)</li>
<li>Cart contents (product names, quantities, prices) if on cart/checkout</li>
<li>Current product details if on a product page</li>
<li>Customer email and name (only if logged in and customer consented to chat)</li>
</ul>
</li>
<li>Purpose: Provides context to the AI so it can assist with relevant product and order queries</li>
</ul>
4. Order Status Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/tools/order-status</code></li>
<li>When: When a customer requests order tracking through the chat widget</li>
<li>Authentication: Server-to-server only (requires API Secret in X-Widget-Secret header)</li>
<li>Data sent:
<ul>
<li>Order ID and order key (customer must provide from their confirmation email)</li>
<li>Order status and items</li>
<li>Shipping information</li>
</ul>
</li>
<li>Purpose: Enables the AI to provide order tracking information to verified customers</li>
<li>Security: This endpoint is NOT publicly accessible – it requires valid API credentials</li>
</ul>
5. WooCommerce Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/woocommerce</code></li>
<li>When: When you save WooCommerce settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., order tracking on/off, product search on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which WooCommerce features are enabled with the AI service</li>
</ul>
6. Blog Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/blog</code></li>
<li>When: When you save Blog settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., blog search on/off, blog content on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which blog features are enabled with the AI service</li>
</ul>
<h4>Data Security</h4>
<ul>
<li>All data is transmitted over HTTPS (encrypted in transit)</li>
<li>API requests are authenticated using your Widget Secret (X-Widget-Secret header)</li>
<li>Order data requires customer verification (order key) before retrieval</li>
<li>No data is stored on ReplyIt servers longer than necessary for chat functionality</li>
<li>You can delete all data by removing the widget from your ReplyIt dashboard</li>
</ul>
<h4>User Consent</h4>
We recommend informing your website visitors about the chat widget in your privacy policy. The widget only processes data when visitors actively engage with it or when they are logged in and have consented to data processing.

ReplyIt Chat Widget

AI-powered chat widget with WooCommerce and blog content integration for automated customer support and sales.

Mohamed Marrouchi

The Hexabot Chat Widget plugin helps WordPress site owners add a self-hosted AI chatbot to their website in minutes. It embeds the Hexabot v3 conversational AI widget on your public pages and connects visitors to Hexabot-powered workflows for support, lead capture, onboarding, and customer engagement.
<a href="https://hexabot.ai/" rel="nofollow ugc">Hexabot</a> v3 is a self-hosted, fair-core AI automation platform for building conversational workflows that talk, act, and remember. It can power a website AI assistant, a customer support chatbot, lead qualification flows, product onboarding, internal operations, and other AI workflow automation use cases across web chat and additional channels.
This chatbot plugin for WordPress handles the website embed for you, so no theme-file editing is required. Configure the visitor experience in Hexabot Admin, then connect WordPress by entering two values in Settings > Hexabot Chat Widget:
<ul>
<li>API URL: the public URL of your Hexabot v3 API.</li>
<li>Source Ref: the reference for the Hexabot v3 Web Source created for this WordPress website.</li>
</ul>
The Web Source controls website-specific behavior such as allowed domains, default workflow, greeting, window title, avatar, menu, upload permissions, and interaction options. The WordPress settings connect your site to that Web Source and let you apply client-side overrides such as workflow routing, primary color, language, transport mode, and upload size.
Learn more in the <a href="https://github.com/hexabot-ai/hexabot" rel="nofollow ugc">official Hexabot repository</a>.
<h3>Key Features:</h3>
<ul>
<li>Embed Hexabot Chat Widget on your WordPress website.</li>
<li>Connect WordPress to Hexabot v3 using API URL and Source Ref.</li>
<li>Run conversational AI workflows from a WordPress chat widget.</li>
<li>Use the widget as an AI chatbot for WordPress, website AI assistant, customer support chatbot, or lead capture assistant.</li>
<li>Optionally route visitors to a specific workflow with Workflow ID.</li>
<li>Customize the primary widget color from the WordPress admin panel.</li>
<li>Configure the widget language.</li>
<li>Choose WebSocket or polling transport.</li>
<li>Set a client-side upload size limit.</li>
<li>Add the widget with no theme-file editing required.</li>
<li>Works with self-hosted Hexabot v3 instances.</li>
<li>Use bundled local widget assets for WordPress review compatibility.</li>
</ul>
Typical use cases include AI customer support, FAQ automation, lead capture, sales qualification, onboarding flows, appointment or request intake, and guided self-service experiences.
Configuration happens in two places:
<ol>
<li>In Hexabot Admin, create or select a Web Source for this website and configure allowed domains, source behavior, and default workflow.</li>
<li>In WordPress, open Settings > Hexabot Chat Widget and enter the Hexabot API URL and Source Ref.</li>
</ol>
<h3>Documentation</h3>
To learn more about Hexabot and the Hexabot Chat Widget for WordPress, see: 
https://docs.hexabot.ai/faq/how-can-i-add-the-chat-widget-to-my-website
<ul>
<li>Website: https://hexabot.ai</li>
<li>Official Documentation: https://docs.hexabot.ai</li>
<li>GitHub repo for this plugin: https://github.com/hexabot-ai/hexabot-wordpress-live-chat-widget</li>
<li>GitHub repo for Hexabot: https://github.com/hexabot-ai/hexabot</li>
<li>Community: https://community.hexabot.ai</li>
</ul>
<h3>License</h3>
This plugin is licensed under the AGPLv3. For more details, see the license file or visit <a href="https://www.gnu.org/licenses/agpl-3.0.html" rel="nofollow ugc">https://www.gnu.org/licenses/agpl-3.0.html</a>.

Hexabot Chat Widget

Add a self-hosted conversational AI chatbot for WordPress with Hexabot v3 workflows for support, lead capture, onboarding, and engagement.

ReplyIt Chat Widget vs Hexabot Chat Widget