replyitai

ReplyIt Chat Widget brings GPT-4 powered customer support directly to your WordPress website. Unlike basic chatbots with decision trees, ReplyIt understands natural language and provides intelligent, contextual responses 24/7.
<h4>Key Features</h4>
<ul>
<li>AI-Powered Responses: GPT-4 understands context, handles complex questions, and provides accurate answers</li>
<li>WooCommerce Integration: Order tracking, product search, cart assistance, stock information</li>
<li>Blog Content Integration: AI can search, summarize, and discuss your blog posts with visitors</li>
<li>Easy Setup: Just copy Widget ID and API Secret – no coding required</li>
<li>Multi-language Support: Communicate in 20+ languages automatically</li>
<li>Mobile Responsive: Perfect experience on all devices</li>
<li>Privacy Focused: GDPR compliant with encrypted communications</li>
</ul>
<h4>WooCommerce Features</h4>
<ul>
<li>Order Tracking: Customers ask “Where is my order?” and get real-time status</li>
<li>Product Search: AI searches products by name, SKU, or category</li>
<li>Cart Assistance: Help with cart issues and checkout questions</li>
<li>Stock Information: Real-time availability and pricing</li>
<li>Proactive Messages: Cart abandonment recovery and product page assistance</li>
</ul>
<h4>Blog Content Features</h4>
<ul>
<li>Content Search: AI searches through your posts and pages to find relevant information</li>
<li>Article Summaries: AI can summarize long articles and provide key takeaways</li>
<li>Smart Recommendations: Suggests related articles based on conversation context</li>
<li>Category Browsing: Visitors can ask about topics and get relevant posts</li>
</ul>
<h4>Use Cases</h4>
<ul>
<li>E-commerce: Product questions, order tracking, cart recovery</li>
<li>Blogs: Content discovery, article summaries, FAQ automation</li>
<li>Service Businesses: Lead capture, appointment questions, service info</li>
<li>Education: Course inquiries, enrollment help, content navigation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>PHP 7.4 or higher</li>
<li>Active ReplyIt account (<a href="https://replyit.ai" rel="nofollow ugc">sign up free</a>)</li>
<li>WooCommerce 5.0+ (optional, for e-commerce features)</li>
</ul>
<h3>External Services</h3>
This plugin connects to the ReplyIt.ai external service (https://replyit.ai) to provide AI-powered chat functionality on your website. The plugin cannot function without this external service. All API requests are sent to the domain <code>https://replyit.ai</code>. Below is a detailed explanation of all external connections and data transmissions.
<h4>Service Provider</h4>
<ul>
<li>Service Name: ReplyIt.ai</li>
<li>Website: <a href="https://replyit.ai" rel="nofollow ugc">https://replyit.ai</a></li>
<li>Terms of Service: <a href="https://replyit.ai/terms" rel="nofollow ugc">https://replyit.ai/terms</a></li>
<li>Privacy Policy: <a href="https://replyit.ai/privacy" rel="nofollow ugc">https://replyit.ai/privacy</a></li>
</ul>
<h4>Data Transmitted</h4>
1. Chat Widget Script
<ul>
<li>URL: <code>https://replyit.ai/widget.js</code></li>
<li>When: On every page load where the widget is enabled</li>
<li>Data sent: Widget ID (configured in settings)</li>
<li>Purpose: Loads the chat interface for visitors</li>
</ul>
2. Domain Registration
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/add-domain</code></li>
<li>When: When you save the plugin settings in the WordPress admin</li>
<li>Data sent: Your website domain name</li>
<li>Purpose: Registers your domain so the widget is authorized to load on your site</li>
</ul>
3. WooCommerce Context Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/context</code></li>
<li>When: On page load when WooCommerce integration is enabled</li>
<li>Data sent:
<ul>
<li>Current page type (product page, cart, checkout)</li>
<li>Cart contents (product names, quantities, prices) if on cart/checkout</li>
<li>Current product details if on a product page</li>
<li>Customer email and name (only if logged in and customer consented to chat)</li>
</ul>
</li>
<li>Purpose: Provides context to the AI so it can assist with relevant product and order queries</li>
</ul>
4. Order Status Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/tools/order-status</code></li>
<li>When: When a customer requests order tracking through the chat widget</li>
<li>Authentication: Server-to-server only (requires API Secret in X-Widget-Secret header)</li>
<li>Data sent:
<ul>
<li>Order ID and order key (customer must provide from their confirmation email)</li>
<li>Order status and items</li>
<li>Shipping information</li>
</ul>
</li>
<li>Purpose: Enables the AI to provide order tracking information to verified customers</li>
<li>Security: This endpoint is NOT publicly accessible – it requires valid API credentials</li>
</ul>
5. WooCommerce Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/woocommerce</code></li>
<li>When: When you save WooCommerce settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., order tracking on/off, product search on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which WooCommerce features are enabled with the AI service</li>
</ul>
6. Blog Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/blog</code></li>
<li>When: When you save Blog settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., blog search on/off, blog content on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which blog features are enabled with the AI service</li>
</ul>
<h4>Data Security</h4>
<ul>
<li>All data is transmitted over HTTPS (encrypted in transit)</li>
<li>API requests are authenticated using your Widget Secret (X-Widget-Secret header)</li>
<li>Order data requires customer verification (order key) before retrieval</li>
<li>No data is stored on ReplyIt servers longer than necessary for chat functionality</li>
<li>You can delete all data by removing the widget from your ReplyIt dashboard</li>
</ul>
<h4>User Consent</h4>
We recommend informing your website visitors about the chat widget in your privacy policy. The widget only processes data when visitors actively engage with it or when they are logged in and have consented to data processing.

ReplyIt Chat Widget

AI-powered chat widget with WooCommerce and blog content integration for automated customer support and sales.

velocityplugins

Storebird is an AI-powered chatbot built specifically for WooCommerce stores. It syncs your entire product catalog, answers customer questions instantly, tracks orders, captures leads, and provides automated customer support — 24/7, in any language.
Unlike generic chatbot plugins, Storebird understands your WooCommerce data — products, prices, stock levels, categories, variations, and order status. It gives real, accurate answers — not scripted responses.
<h4>The AI Chatbot That Actually Knows Your Products</h4>
When a customer asks “Do you have any red dresses under $50?” or “Is this product available in large?”, Storebird searches your live WooCommerce catalog and responds with the right products, prices, and direct links.
No training required. Just sync your products and the AI chatbot is ready.
<h4>Key Features</h4>
<ul>
<li>WooCommerce Product Search — AI-powered product recommendations from your live catalog</li>
<li>Order Tracking — Customers check order status directly in chat (no more “Where is my order?” emails)</li>
<li>Lead Capture — Collect name and email before, during, or after conversations</li>
<li>Human Handoff — Seamless transfer to live chat with push notifications</li>
<li>WhatsApp Integration — Two-way WhatsApp chat, handoff to WhatsApp, and order notifications — meet customers where they already are</li>
<li>Multi-Language — Automatic language detection and response in 50+ languages</li>
<li>Custom Branding — Match colors, logos, and position to your store design</li>
<li>Knowledge Base — Train AI on your shipping, returns, and store policies</li>
<li>Analytics Dashboard — Track conversations, satisfaction, revenue attribution, and time saved</li>
<li>WPML Compatible — Full multi-language product and page sync</li>
<li>Lightweight — Under 15KB, zero impact on Core Web Vitals</li>
</ul>
<h4>Why WooCommerce Store Owners Choose Storebird</h4>
<ul>
<li>Save 10+ hours per week on repetitive customer questions</li>
<li>Increase conversions with instant AI product recommendations</li>
<li>Capture more leads with configurable lead capture forms</li>
<li>Reduce cart abandonment with proactive chat assistance</li>
<li>Cut support costs by automating 60-80% of customer inquiries</li>
<li>Support customers 24/7 in any language — no extra staff needed</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install the plugin from WordPress.org</li>
<li>Connect your WooCommerce store with one click</li>
<li>Products sync automatically — the AI learns your entire catalog</li>
<li>Your chatbot is live and helping customers in minutes</li>
</ol>
<h4>Deep WooCommerce Integration</h4>
Storebird is not a generic WordPress chatbot with WooCommerce bolted on. It was built from the ground up as an ecommerce chatbot for WordPress:
<ul>
<li>Automatic product sync — Your entire catalog including variations, prices, images, and stock status</li>
<li>Real-time updates — Product changes reflected in the chatbot immediately</li>
<li>Order lookup — Customers check status with order number or email</li>
<li>Category-aware recommendations — AI understands your product taxonomy</li>
<li>Revenue attribution — Track which chat conversations lead to purchases</li>
<li>Compatible with all major shipping plugins — PostNL, DHL, UPS, FedEx, SendCloud, MyParcel, and more</li>
</ul>
<h4>WhatsApp Integration</h4>
Your customers already live in WhatsApp — so Storebird meets them there. The same AI that knows your WooCommerce catalog now works across WhatsApp, not just your website:
<ul>
<li>Two-way WhatsApp chat — Customers start and continue conversations with your AI assistant directly in WhatsApp. It answers product, stock, and order questions there exactly like it does on your site.</li>
<li>Handoff to WhatsApp — Move a website conversation into WhatsApp for personal, human follow-up. The chat history and context come along, so nobody has to repeat themselves.</li>
<li>Order notifications on WhatsApp — Send order confirmations, status updates, and tracking to customers on the channel they actually read — not a forgotten inbox.</li>
</ul>
WhatsApp turns a one-off website visit into an ongoing conversation, so you recover more carts, answer faster, and stay in touch long after a customer leaves your store. Set it up in your Storebird dashboard.
<h4>Perfect For</h4>
<ul>
<li>WooCommerce stores with 50-50,000+ products</li>
<li>Stores receiving repetitive product questions</li>
<li>International stores needing multi-language support</li>
<li>Store owners who want to automate customer support</li>
<li>eCommerce businesses looking to reduce support costs</li>
</ul>
<h4>Plans & Pricing</h4>
<ul>
<li>Essential — 750 conversations/month, 1 website, perfect for small stores</li>
<li>Pro — 5,000 conversations/month, custom branding, lead capture, human handoff. 14-day free trial included.</li>
<li>Scale — 15,000 conversations/month, 3 websites, API access, for growing businesses</li>
</ul>
<a href="https://storebird.ai/#pricing" rel="nofollow ugc">View pricing</a>
<h3>External Services</h3>
This plugin connects to the Storebird API service to provide AI-powered chat functionality.
<h4>Storebird API</h4>
This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes:
Data sent: 
* Product information (names, prices, descriptions, images) – when syncing products 
* Chat messages from customers – when customers use the chat widget 
* Visitor information (page URL, session ID) – for chat context 
* WordPress and WooCommerce version info – during connection setup
When data is sent: 
* On initial plugin connection (automatic or manual) 
* On product sync (manual trigger in admin) 
* When products are created/updated in WooCommerce 
* When customers send messages through the chat widget
Service links: 
* Service website: <a href="https://storebird.ai" rel="nofollow ugc">https://storebird.ai</a> 
* Terms of Service: <a href="https://storebird.ai/terms" rel="nofollow ugc">https://storebird.ai/terms</a> 
* Privacy Policy: <a href="https://storebird.ai/privacy" rel="nofollow ugc">https://storebird.ai/privacy</a>

Storebird AI Chat for WooCommerce

WooCommerce AI chatbot that syncs your product catalog. Instant answers, order tracking, lead capture, WhatsApp & human handoff.

ReplyIt Chat Widget vs Storebird AI Chat for WooCommerce