replyitai

ReplyIt Chat Widget brings GPT-4 powered customer support directly to your WordPress website. Unlike basic chatbots with decision trees, ReplyIt understands natural language and provides intelligent, contextual responses 24/7.
<h4>Key Features</h4>
<ul>
<li>AI-Powered Responses: GPT-4 understands context, handles complex questions, and provides accurate answers</li>
<li>WooCommerce Integration: Order tracking, product search, cart assistance, stock information</li>
<li>Blog Content Integration: AI can search, summarize, and discuss your blog posts with visitors</li>
<li>Easy Setup: Just copy Widget ID and API Secret – no coding required</li>
<li>Multi-language Support: Communicate in 20+ languages automatically</li>
<li>Mobile Responsive: Perfect experience on all devices</li>
<li>Privacy Focused: GDPR compliant with encrypted communications</li>
</ul>
<h4>WooCommerce Features</h4>
<ul>
<li>Order Tracking: Customers ask “Where is my order?” and get real-time status</li>
<li>Product Search: AI searches products by name, SKU, or category</li>
<li>Cart Assistance: Help with cart issues and checkout questions</li>
<li>Stock Information: Real-time availability and pricing</li>
<li>Proactive Messages: Cart abandonment recovery and product page assistance</li>
</ul>
<h4>Blog Content Features</h4>
<ul>
<li>Content Search: AI searches through your posts and pages to find relevant information</li>
<li>Article Summaries: AI can summarize long articles and provide key takeaways</li>
<li>Smart Recommendations: Suggests related articles based on conversation context</li>
<li>Category Browsing: Visitors can ask about topics and get relevant posts</li>
</ul>
<h4>Use Cases</h4>
<ul>
<li>E-commerce: Product questions, order tracking, cart recovery</li>
<li>Blogs: Content discovery, article summaries, FAQ automation</li>
<li>Service Businesses: Lead capture, appointment questions, service info</li>
<li>Education: Course inquiries, enrollment help, content navigation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>PHP 7.4 or higher</li>
<li>Active ReplyIt account (<a href="https://replyit.ai" rel="nofollow ugc">sign up free</a>)</li>
<li>WooCommerce 5.0+ (optional, for e-commerce features)</li>
</ul>
<h3>External Services</h3>
This plugin connects to the ReplyIt.ai external service (https://replyit.ai) to provide AI-powered chat functionality on your website. The plugin cannot function without this external service. All API requests are sent to the domain <code>https://replyit.ai</code>. Below is a detailed explanation of all external connections and data transmissions.
<h4>Service Provider</h4>
<ul>
<li>Service Name: ReplyIt.ai</li>
<li>Website: <a href="https://replyit.ai" rel="nofollow ugc">https://replyit.ai</a></li>
<li>Terms of Service: <a href="https://replyit.ai/terms" rel="nofollow ugc">https://replyit.ai/terms</a></li>
<li>Privacy Policy: <a href="https://replyit.ai/privacy" rel="nofollow ugc">https://replyit.ai/privacy</a></li>
</ul>
<h4>Data Transmitted</h4>
1. Chat Widget Script
<ul>
<li>URL: <code>https://replyit.ai/widget.js</code></li>
<li>When: On every page load where the widget is enabled</li>
<li>Data sent: Widget ID (configured in settings)</li>
<li>Purpose: Loads the chat interface for visitors</li>
</ul>
2. Domain Registration
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/add-domain</code></li>
<li>When: When you save the plugin settings in the WordPress admin</li>
<li>Data sent: Your website domain name</li>
<li>Purpose: Registers your domain so the widget is authorized to load on your site</li>
</ul>
3. WooCommerce Context Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/context</code></li>
<li>When: On page load when WooCommerce integration is enabled</li>
<li>Data sent:
<ul>
<li>Current page type (product page, cart, checkout)</li>
<li>Cart contents (product names, quantities, prices) if on cart/checkout</li>
<li>Current product details if on a product page</li>
<li>Customer email and name (only if logged in and customer consented to chat)</li>
</ul>
</li>
<li>Purpose: Provides context to the AI so it can assist with relevant product and order queries</li>
</ul>
4. Order Status Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/tools/order-status</code></li>
<li>When: When a customer requests order tracking through the chat widget</li>
<li>Authentication: Server-to-server only (requires API Secret in X-Widget-Secret header)</li>
<li>Data sent:
<ul>
<li>Order ID and order key (customer must provide from their confirmation email)</li>
<li>Order status and items</li>
<li>Shipping information</li>
</ul>
</li>
<li>Purpose: Enables the AI to provide order tracking information to verified customers</li>
<li>Security: This endpoint is NOT publicly accessible – it requires valid API credentials</li>
</ul>
5. WooCommerce Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/woocommerce</code></li>
<li>When: When you save WooCommerce settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., order tracking on/off, product search on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which WooCommerce features are enabled with the AI service</li>
</ul>
6. Blog Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/blog</code></li>
<li>When: When you save Blog settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., blog search on/off, blog content on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which blog features are enabled with the AI service</li>
</ul>
<h4>Data Security</h4>
<ul>
<li>All data is transmitted over HTTPS (encrypted in transit)</li>
<li>API requests are authenticated using your Widget Secret (X-Widget-Secret header)</li>
<li>Order data requires customer verification (order key) before retrieval</li>
<li>No data is stored on ReplyIt servers longer than necessary for chat functionality</li>
<li>You can delete all data by removing the widget from your ReplyIt dashboard</li>
</ul>
<h4>User Consent</h4>
We recommend informing your website visitors about the chat widget in your privacy policy. The widget only processes data when visitors actively engage with it or when they are logged in and have consented to data processing.

ReplyIt Chat Widget

AI-powered chat widget with WooCommerce and blog content integration for automated customer support and sales.

wpiko

WPiko AI Chatbot brings OpenAI’s latest models to your WordPress site for instant, accurate answers, lead capture, and automated support—without monthly fees. It’s fast, flexible, and designed for real business outcomes like resolving FAQs, assisting shoppers, and qualifying leads.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/CCgrX_wZCg4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h3>💬 What you can do</h3>
<ul>
<li>Provide 24/7 AI support and reduce tickets with precise, on-brand answers</li>
<li>Train on your site/files for domain-specific answers</li>
<li>Review conversations and improve AI responses</li>
<li>Embed a chatbot on any page using a shortcode or show a floating widget site‑wide</li>
</ul>
<h3>🆓 Key features (Free)</h3>
<ul>
<li>OpenAI Responses API integration for fast, reliable conversations</li>
<li>Works with the latest models, tailor tone and behavior via instructions</li>
<li>Full localization: Customize all chatbot interface text, placeholders, and error messages to any language</li>
<li>Style the interface to match any website’s design (colors, dimensions, icons)</li>
<li>Floating chatbot and shortcode embed: <code>[wpiko_chatbot]</code></li>
<li>Pre-made quick questions and custom conversation starters</li>
<li>File uploads for knowledge enrichment (assistant knowledge base)</li>
<li>Basic conversation management and admin-side conversation export (with translation)</li>
<li>User transcript download from the chat UI</li>
<li>Sound notifications, error messages, page exclusion rules</li>
<li>Secure API key handling</li>
</ul>
<h3>🚀 Pro adds</h3>
<ul>
<li>Mobile App (PWA) — Monitor and reply to conversations from your phone without opening WordPress</li>
<li>Admin Takeover — Take over any conversation from AI and chat with the user live in real-time</li>
<li>Push Notifications — Get notified instantly on your phone when a visitor sends a message</li>
<li>Advanced analytics and reporting (device, geo, usage graphs)</li>
<li>Capture emails/leads with customizable localized fields</li>
<li>Localizable contact form with file attachments and reCAPTCHA support</li>
<li>Enhanced WooCommerce integration (product cards, product assistance)</li>
<li>Website content scanning and a Q&A builder for custom knowledge</li>
<li>Advanced conversation management and cleanup tools</li>
<li>AI-powered response enhancement for operators</li>
</ul>
<h3>🌍 Any Language & Localization Support</h3>
WPiko is designed for a global audience. You can fully customize every text element your visitors see, from the chatbot name and welcome message to input placeholders and error notifications. More importantly, the AI itself is language-agnostic: train it with documents in any language, and it will converse naturally with your users in their preferred tongue.
<h3>🔐 Reliable, Fast, Secure</h3>
WPiko is optimized for performance and security. The chatbot loads fast, enqueues only essential assets, and protects your customer data.
<h3>📱 Mobile-Friendly</h3>
WPiko’s chatbot adapts seamlessly to phones, tablets, and desktops. Touch‑friendly buttons, adjustable dimensions, and compatibility with common themes and page builders ensure a smooth experience without covering key UI elements. The admin includes a mobile‑friendly navigation.
<h3>✅ Get Started with WPiko Chatbot Today</h3>
Installing WPiko Chatbot for WordPress takes just a few clicks. Start with our free plugin and upgrade anytime to unlock advanced premium tools.
Learn more: <a href="https://wpiko.com/chatbot" rel="nofollow ugc">WPiko Chatbot</a>
<h3>External Services</h3>
This plugin relies on third-party external services to provide its functionality. Below is detailed information about each service used:
OpenAI API 
* What it is: OpenAI’s API service that provides access to advanced AI language models and assistants. 
* What it’s used for: This service powers the core chatbot functionality, including generating responses, managing conversations, creating and updating AI assistants, handling file uploads for knowledge base, and managing vector stores for file search capabilities. 
* What data is sent: User messages/questions, chatbot configuration settings (name, instructions, model selection), uploaded files for the knowledge base, conversation context, and API authentication tokens. 
* When data is sent: Every time a user interacts with the chatbot, when configuring the AI assistant, when uploading files to the knowledge base, and when administrators test the API connection. 
* Service provider: OpenAI 
* Terms of Service: https://openai.com/terms/ 
* Privacy Policy: https://openai.com/privacy/
IP-API.com Location Service 
* What it is: A geolocation service that provides location information based on IP addresses. 
* What it’s used for: To determine the approximate geographical location of website visitors for analytics and conversation tracking purposes (available in Pro version). 
* What data is sent: The visitor’s IP address only. 
* When data is sent: When a user starts a conversation with the chatbot (only if analytics features are enabled). 
* Service provider: IP-API.com 
* Terms of Service: https://ip-api.com/docs/legal 
* Privacy Policy: https://ip-api.com/docs/legal

WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress

AI chatbot for WordPress with ChatGPT/OpenAI. WooCommerce, lead capture, and 24/7 support. Powered by Responses API. No monthly subscription.

ReplyIt Chat Widget vs WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress