norml

aleksandrsapyan

<p>Review Wall is a WordPress plugin that helps businesses collect and manage Google Reviews more effectively. It creates a smart review collection system that redirects positive reviews directly to Google Reviews while keeping negative feedback on your website for internal handling.</p>
<p>The plugin allows you to create multiple custom review collection URLs, each with a unique identifier. When customers want to leave a review, they’re initially directed to your website where they can rate their experience. Based on the rating threshold you set, the plugin automatically:</p>
<ul>
<li><strong>Redirects satisfied customers</strong> to your Google Review page to share their positive experience publicly</li>
<li><strong>Captures feedback from unsatisfied customers</strong> on your own website, preventing negative public reviews while still collecting valuable feedback</li>
</ul>
<p>You can <strong>add Google Reviews manually</strong> or connect the plugin to the Google API to <strong>automatically fetch reviews</strong>.<br />
The plugin generates a customizable review widget that can be embedded anywhere on your site.</p>
<h3>Key Features</h3>
<h4>Create multiple Google Review URLs with unique identifiers</h4>
<p>Set custom rating thresholds to determine review redirection</p>
<h4>Customize the review collection page with your logo and branding</h4>
<p>Easy-to-use admin dashboard for URL management</p>
<h4>Capture negative feedback internally to improve your services</h4>
<p>Generate short, easy-to-share URL keys for each review destination</p>
<h4>Add Google Reviews manually or automatically fetch them via Google API</h4>
<p>Display a customizable review widget via shortcode, featuring a slider with reviews, average rating, total reviews, and a link to your Google Review page</p>
<h3>Usage</h3>
<h3>Setting Up Your First Review URL</h3>
<ol>
<li>Navigate to the Review Wall settings page in your WordPress admin area</li>
<li>Add your company logo (optional)</li>
<li>Set your rating threshold (e.g., 4 stars)</li>
<li>Click on “Add New URL”</li>
<li>Enter a name for this review destination (e.g., “Main Location”)</li>
<li>Enter or generate a unique URL key</li>
<li>Enter your Google Review URL</li>
<li>Click “Add URL”</li>
</ol>
<h3>Sharing Review Links</h3>
<p>Once you’ve created a review URL, you can share it with customers in several ways:<br />
– In email signatures<br />
– On business cards<br />
– In follow-up emails after purchases<br />
– In QR codes displayed in your physical location</p>
<p>The URL format will be: <code>yourdomain.com/feedback/?id=your_unique_key</code></p>
<h3>Behavior Without URL Parameter</h3>
<p>If the review page is accessed <strong>without the <code>id</code> parameter</strong> in the URL (for example, <code>yourdomain.com/feedback/</code>) or if the provided <code>id</code> does not match any added URL, the plugin will automatically redirect users to the <strong>default Google Review link</strong> specified in the plugin settings.</p>
<p>This ensures that you always have a working review collection link even without a unique URL key.</p>
<h3>Managing Customer Feedback</h3>
<ul>
<li>Positive reviews (above your rating threshold) will be automatically directed to Google</li>
<li>Negative reviews (below your threshold) will be captured on your website</li>
<li>You can view all captured feedback in the WordPress admin area</li>
<li>Use the feedback to improve your business operations</li>
</ul>
<h3>Using the Review Widget Shortcode</h3>
<p>You can add Google Reviews manually in the plugin admin area.<br />
Alternatively, you can connect the plugin to the Google API to automatically fetch and sync your reviews.</p>
<p>Use the shortcode <code>[review_wall_google_reviews]</code> to display the widget anywhere on your site.</p>
<p>The widget includes:<br />
– A slider showcasing the reviews<br />
– Average rating display<br />
– Total number of reviews<br />
– Link to your Google Review page</p>
<h3>Support</h3>
<p>If you encounter any issues or have questions about the plugin, please contact us at go@norml.studio.</p>
<h3>License</h3>
<p>This plugin is licensed under the GPLv2 or later.<br />
See https://www.gnu.org/licenses/gpl-2.0.html</p>


Review Wall

A smart plugin to collect and manage Google Reviews effectively.

Review Wall vs Reviews and Rating – Google Reviews