Rimoq AI

Rimoq is an AI-powered chatbot service that helps your visitors find information on your website quickly and efficiently. It learns from your content and provides instant answers to user questions.
With the Rimoq plugin, you can:
<ul>
<li>Automatically sync your WordPress posts and pages with Rimoq</li>
<li>Embed the Rimoq chatbot on your website with a simple configuration</li>
<li>Provide instant answers to your visitors’ questions</li>
<li>Improve user experience and reduce support requests</li>
<li>Track user interactions and gain insights into what your visitors are looking for</li>
</ul>
Rimoq also supports integration with popular messaging platforms like WhatsApp, Telegram, Facebook Messenger, Instagram, Discord, and Slack—allowing your AI assistant to engage with users beyond your website.
🌐 Rimoq supports 15+ languages out of the box and works on desktop, mobile, and tablet devices.
Note: This plugin relies on the Rimoq cloud service to provide its AI-powered features. The plugin itself will activate and load without any credentials, but in order to enable chatbot functionality, you must provide a valid Rimoq API Key.
You can sign up directly from the plugin’s “Signup” tab. After registering, you will receive an activation email. You must click the activation link in that email to activate your account and generate your API Key.
If you already have an account, you can generate or manage your API Key at: https://rimoq.com/apikey
<h3>Privacy policy and Terms of use</h3>
For more details on how data is handled, please refer to: 
* Privacy policy: https://rimoq.com/resources/texts/privacypolicy.txt 
* Terms of use: https://rimoq.com/resources/texts/tos.txt
We will notify you by email when these files change.
<h3>Highlights</h3>
🚀 AI-powered assistant trained on your WordPress content 
💬 Embedded chatbot with support for WhatsApp, Telegram, Instagram, Slack, and more 
🌍 Supports 15+ languages for multilingual audiences 
🔐 End-to-end encrypted API Key storage 
📊 Understand what your users are asking with real-time feedback
<h4>Key Features</h4>
<ul>
<li>Easy Setup: Configure your API Key and Bot ID, and you’re ready to go</li>
<li>Automatic Content Sync: Your posts and pages are automatically synced with Rimoq when published or updated</li>
<li>Bulk Sync: Sync all your existing content with a single click</li>
<li>Simple Embed: The chatbot script is automatically added to your website</li>
<li>Secure Storage: Your API Key is securely encrypted in the database</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install and activate the Rimoq plugin</li>
<li>Sign up for a Rimoq account through the plugin</li>
<li>Configure your API Key and Bot ID</li>
<li>Enable sync to start sending your content to Rimoq</li>
<li>The chatbot will appear on your website and start answering questions</li>
</ol>
<h3>Use of third party/external services</h3>
This plugin relies on external services provided by Rimoq.com to deliver AI-powered chatbot functionality. Below are all the external endpoints and data transfers:
<h4>External JavaScript File</h4>
https://rimoq.com/embed.js – Loaded to initialize and display the chatbot widget on the frontend 
* When: Loaded on every page where chatbot is enabled 
* Data sent: None (static JavaScript file) 
* Purpose: Initializes chatbot interface and handles user interactions
<h4>API Endpoints for Content Management</h4>
POST https://rimoq.com/bots/{bot_id}/sources/sync – Syncs WordPress content to Rimoq 
* When: Automatically when posts/pages are published or updated, and during manual re-sync 
* Data sent: 
 – bot_id: Your chatbot identifier 
 – post_id: WordPress post ID 
 – title: Post title (sanitized text) 
 – content: Post content (HTML tags stripped, sanitized) 
 – enabled: Boolean true 
 – url: Public URL of the post/page
POST https://rimoq.com/bots/{bot_id}/sources/syncDelete – Removes content from Rimoq when posts are unpublished/deleted 
* When: When posts are moved to draft, private, trashed, or deleted 
* Data sent: 
 – bot_id: Your chatbot identifier 
 – post_id: WordPress post ID to remove
<h4>User Registration and Authentication</h4>
POST https://rimoq.com/auth/signup – Creates new Rimoq account from plugin 
* When: User submits signup form in plugin settings 
* Data sent: 
 – email: User’s email address 
 – fullName: User’s full name 
 – phone: User’s phone number 
 – websiteUrl: WordPress site URL 
 – remote: Boolean true (indicates signup from plugin)
<h4>Bot Configuration Management</h4>
PATCH https://rimoq.com/bots/{bot_id} – Updates chatbot settings 
* When: User saves bot settings in WordPress admin 
* Data sent: 
 – name: Bot display name 
 – greeting: Bot greeting message 
 – theme: Visual theme (dark/light) 
 – primary_color: Hex color code 
 – default_language: Language code (e.g., en-GB) 
 – enabled: Boolean status
GET https://rimoq.com/bots/admin/{bot_id} – Retrieves current bot configuration 
* When: Loading bot settings tab 
* Data sent: Bot ID in URL, API key in Authorization header 
* Data received: Current bot settings
GET https://rimoq.com/bots/{bot_id} – Public bot configuration for widget 
* When: Chatbot widget initializes on frontend 
* Data sent: Bot ID in URL 
* Data received: Public bot configuration (name, greeting, theme, etc.)
<h4>Real-time Chat Communication</h4>
SSE https://rimoq.com/chat/{bot_id}/stream/{language} – Streaming chat responses 
* When: User sends message through chatbot widget 
* Data sent via URL parameters: 
 – bot_id: Chatbot identifier 
 – language: User’s selected language code 
 – message: User’s question/message (URL encoded) 
 – session_id: Randomly generated session identifier 
* Connection type: Server-Sent Events (SSE) for real-time streaming responses
<h4>Authentication</h4>
All API requests (except public endpoints) include: 
* Authorization header: “Bearer {encrypted_api_key}” 
* Content-Type: “application/json”
<h4>Local Storage Usage</h4>
The chatbot widget uses browser localStorage for enhanced user experience: 
* bot_selected_language: User’s preferred language setting 
* bot_session_id: Randomly generated session ID for grouping messages 
* bot_widget_open: Whether chatbot widget is currently open or closed
<h4>Security and Privacy</h4>
<ul>
<li>API keys are encrypted using AES-256-CBC or libsodium before storage</li>
<li>Session IDs are randomly generated and not linked to user accounts</li>
<li>No personally identifiable information is tracked without explicit user consent</li>
<li>All HTTPS connections use SSL verification disabled for compatibility (sslverify: false)</li>
</ul>
<h3>Privacy and Data Handling</h3>
This plugin does not track users without explicit consent.
No personally identifiable information (PII) is collected or stored. The only data transmitted to the external service is:
<ul>
<li>The user’s message (query)</li>
<li>A randomly generated session ID (used only to group messages within a session)</li>
</ul>
The session ID is fully anonymous and not linked to any user account, IP address, or personal data. No tracking or profiling of users occurs, and no other user data is stored or used beyond the current session context.
<h3>Integration</h3>
Rimoq can be connected not only to your WordPress site but also to popular messaging and social platforms, including:
<ul>
<li>WhatsApp</li>
<li>Telegram</li>
<li>Facebook Messenger</li>
<li>Instagram</li>
<li>Discord</li>
<li>Slack</li>
</ul>
This allows your AI assistant to operate across all channels your customers already use—no extra setup required beyond your Bot ID and API Key.
🔑 You can manage your API Key, Bot ID, and all integrations through your Rimoq dashboard at: 
https://rimoq.com/dashboard
<h3>License</h3>
This plugin is licensed under the GNU General Public License v2 or later.

Rimoq

Add an AI-powered chatbot to your website that learns from your WordPress content and provides real-time answers to visitor questions.

byNeural Team

The byNeural WooCommerce Integration plugin connects the byNeural AI Virtual Assistant platform with WooCommerce, enabling seamless integration between the two systems. This plugin serves two main purposes: providing limited access to WooCommerce data and embedding the Virtual Assistant widget into the WordPress website.
The first function of the plugin is to provide secure access to specific WooCommerce data, such as product information and shipping statuses, from the byNeural platform. Only public product details that are already visible on the WooCommerce website are accessible. To access shipping statuses, the order ID and an access key must be provided, ensuring that only the customer who placed the order can retrieve this information. The plugin requires the WordPress user to enter an access key in the plugin’s settings panel. This key is used to authenticate and enable secure access to WooCommerce data exclusively via requests that include the correct key in the URL. This design ensures privacy and exclusive use of the information.
The second function of the plugin is to embed the byNeural AI Virtual Assistant widget into the WordPress website. The plugin injects a script hosted on byNeural’s server, enabling the Assistant to be displayed and used directly on the site.
Note: This plugin loads a remote script (https://static.byneural.es/dist2/bundle.js). Refer to our privacy policy at https://byneural.ai/politicas-asistentes and for more information. Users of the platform and the plugin have already accepted byNeural’s privacy policies prior to use.
<h3>External Services</h3>
1) byNeural AI Assistant 
 – Domain/Service: https://static.byneural.es (byNeural) 
 – What it’s used for: The plugin injects a script that displays the byNeural AI Virtual Assistant widget on your site. 
 – What data is sent and when: When visitors interact with the Assistant, usage data (e.g., messages typed, conversation context) is sent to byNeural’s servers for processing. 
 – Terms of service & privacy policy: 
 – <a href="https://byneural.ai/terminos-y-condiciones" rel="nofollow ugc">byNeural Terms and Conditions</a> 
 – <a href="https://byneural.ai/politicas-asistentes" rel="nofollow ugc">byNeural Privacy Policy</a>
2) Shipping Trackers (optional links displayed to help your customers track orders) 
 – NACEX (https://www.nacex.es/) 
 – We generate a tracking link if your site uses the NACEX shipping method and the order data includes a NACEX expedition code. 
 – When clicking that link, your order’s tracking code is passed to NACEX to display shipping status. 
 – <a href="https://www.nacex.es/irPolitica.do" rel="nofollow ugc">NACEX privacy policy</a> 
 – <a href="https://www.nacex.es/pages/img/servicios/condiciones_tramitaciones/NACEX_SERVICIOS_15_COND_GEN_INTERN_en.pdf" rel="nofollow ugc">NACEX Terms & Conditions</a> 
 – SEUR (https://www.seur.com/) 
 – We provide a link for SEUR tracking if your site uses SEUR and there is a SEUR shipping ID associated with the order. 
 – The tracking code is included in the link so the shipping status can be displayed. 
 – <a href="https://www.seur.com/en/privacy-policy-and-cookies/" rel="nofollow ugc">SEUR Privacy Policy</a> 
 – <a href="https://www.seur.com/es/condiciones-de-transporte/" rel="nofollow ugc">SEUR Terms and Transport Conditions</a> 
 – GLS (https://www.gls-spain.es/) 
 – A link is generated for GLS if you have GLS shipping info in the order (barcode and shipping postcode). 
 – Clicking the link will pass that information to GLS to show shipping progress. 
 – <a href="https://www.gls-spain.es/en/terms-and-conditions/" rel="nofollow ugc">GLS Terms and Conditions</a> 
 – <a href="" rel="nofollow ugc">GLS Privacy Policy</a>https://gls-group.eu/GROUP/en/privacy-policy/ 
 – <a href="https://www.gls-spain.es/en/data-protection/" rel="nofollow ugc">GLS Data Protection declaration</a>
3) ByNeural Platform redirection button 
 – This plugin connects to the byNeural platform to configure and manage the integration with WooCommerce. When users click the “Plataforma byNeural” button, they are redirected to the external URL: https://byneural.ai/dashboard. No data is automatically sent to the byNeural platform by this plugin when clicking the button.
These external links and scripts are essential for the plugin’s functionality, allowing both the byNeural AI Assistant to be shown and the shipping trackers to be displayed if required.

ByNeural AI Assistant

The byNeural WooCommerce Integration plugin connects the byNeural AI Virtual Assistant platform with WooCommerce, enabling seamless integration betwee …

Rimoq vs ByNeural AI Assistant