rubyrelay

Ruby Relay is a hosted live chat service. This plugin loads the Ruby Relay chat widget on every public page of your site, including WooCommerce shop, cart, checkout, and product pages. Configure everything from a standard WordPress settings page and the widget appears immediately.
Features
<ul>
<li>Zero-code install, configure everything from Settings > Ruby Relay</li>
<li>WooCommerce compatible with no extra setup</li>
<li>Async widget load so page render is never blocked</li>
<li>Nine built-in theme presets, plus per-color overrides for user messages, chat background, text, and header</li>
<li>Four corner positions</li>
<li>Optional custom link inside the chat window</li>
<li>Show or hide sender names, open the chat automatically on page load</li>
<li>No tracking scripts or analytics beyond the Ruby Relay session needed to deliver chat</li>
</ul>
How the widget works
The plugin loads <code>https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js</code> from Ruby Relay’s CDN and calls <code>RubyRelayWidget.init()</code> with the values you save in Settings > Ruby Relay. No data is sent to Ruby Relay until a site visitor opens the chat bubble and sends a message.
<h3>External services</h3>
This plugin loads a JavaScript bundle from Ruby Relay’s CDN and opens a WebSocket connection to Ruby Relay’s chat infrastructure when a visitor interacts with the chat widget.
<ul>
<li>Widget bundle: <a href="https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js" rel="nofollow ugc">https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js</a></li>
<li>Chat API: <a href="https://api.rubyrelay.com" rel="nofollow ugc">https://api.rubyrelay.com</a></li>
<li>Chat WebSocket: <code>wss://msg.rubyrelay.com</code></li>
</ul>
Personal data sent to Ruby Relay
<ul>
<li>Chat messages that site visitors send through the widget, and the page URL where the conversation started.</li>
<li>When the “Share logged-in user info” setting is enabled (off by default; admins must opt in from Settings > Ruby Relay) and a WordPress user is logged in, the plugin also sends the visitor’s WordPress user ID and email address to Ruby Relay so your support team has context on who is chatting. Nothing is sent for guest visitors, and nothing is sent at all until an admin enables the setting.</li>
</ul>
Ruby Relay’s terms of service: <a href="https://rubyrelay.com/terms-of-service" rel="nofollow ugc">https://rubyrelay.com/terms-of-service</a> 
Ruby Relay’s privacy policy: <a href="https://rubyrelay.com/privacy" rel="nofollow ugc">https://rubyrelay.com/privacy</a>

Ruby Relay

Embed the Ruby Relay live chat widget on your WordPress or WooCommerce site. Full admin setup, zero code, async-loaded so it never blocks page render.

SBNA Software Solutions Pvt. Ltd

Empower your website with AI-driven live chat. 
The SBNA Chat Widget for CCXAI, developed by SBNA Software Solutions Pvt. Ltd., is designed to enhance your customer support with real-time, AI-powered communication through your CCXAI account. Perfect for e-commerce stores, SaaS platforms, or service-based businesses, this widget offers validated, intelligent chat interactions between your visitors and support agents.
<h3>Key Features:</h3>
<ul>
<li>Lightweight & Fast-Loading: Ensures optimal performance without slowing down your site.</li>
<li>AI-Powered Chat: Leverages CCXAI’s advanced AI for smart message handling.</li>
<li>Secure Sessions: Uses your company credentials for protected communication.</li>
<li>Easy Setup: Configure via a user-friendly admin panel.</li>
<li>Mobile-Friendly: Responsive design works seamlessly across devices.</li>
<li>GDPR Compliant: Includes consent checkbox for data sharing.</li>
</ul>
<h3>Ideal For:</h3>
<ul>
<li>Businesses seeking intelligent support automation.</li>
<li>Startups needing a reliable live chat solution without third-party dependencies.</li>
<li>Websites aiming to boost real-time visitor engagement.</li>
</ul>
For more details, visit the official website: <a href="https://ccxai.com" rel="nofollow ugc">https://ccxai.com</a>
<h3>Integrated Service</h3>
This plugin integrates with your CCXAI account to load the chat widget within an iframe. It does not rely on third-party services outside of your CCXAI tenant.
CCXAI Customer Chat System 
– Purpose: Renders a chat interface in an iframe for live agent interaction. 
– Data Sent: Includes Company Name, Customer App Code, a unique UUID (LoginUserId), and optionally user-submitted name, email, and phone number. 
– Data Received: Provides the UI and communication interface for live chat. 
– When: Triggered on chat form submission or session restoration via <code>sessionStorage</code>. 
– User Consent: Requires explicit consent via a checkbox before initiating chat (see Privacy Policy). 
– Terms of Service: <a href="https://ccxai.com/terms-and-conditions/" rel="nofollow ugc">https://ccxai.com/terms-and-conditions/</a> 
– Privacy Policy: <a href="https://ccxai.com/privacy-policy/" rel="nofollow ugc">https://ccxai.com/privacy-policy/</a>
<h3>Contributors & Developers</h3>
This plugin is proudly developed and maintained by SBNA Software Solutions Pvt. Ltd. 
Website: <a href="https://ccxai.com" rel="nofollow ugc">https://ccxai.com</a> 
Support: Contact us via the CCXAI support portal.
<h3>Additional Notes</h3>
<ul>
<li>SEO Optimization: Enhance your site’s visibility with keywords like “live chat,” “AI chat WordPress,” and “customer support plugin.”</li>
<li>Support: For assistance, refer to the CCXAI documentation or reach out to our support team.</li>
<li>Future Updates: Expect features like advanced styling options, multi-language support, and enhanced analytics.</li>
</ul>
<h3>SEO Keywords</h3>
live chat, WordPress chatbot, CCXAI integration, AI support widget, secure chat WordPress, customer engagement tool, real-time communication, helpdesk plugin, chat support, CCXAI plugin, support automation, AI widget WordPress, chat assistant WordPress, AI customer service, WordPress live chat plugin, customer support automation

SBNA Chat Widget for CCXAI

The SBNA Chat Widget for CCXAI adds a sleek AI-powered live chat feature to your website, helping you engage with visitors and respond instantly.

Ruby Relay vs SBNA Chat Widget for CCXAI