rubyrelay

Ruby Relay is a hosted live chat service. This plugin loads the Ruby Relay chat widget on every public page of your site, including WooCommerce shop, cart, checkout, and product pages. Configure everything from a standard WordPress settings page and the widget appears immediately.
Features
<ul>
<li>Zero-code install, configure everything from Settings > Ruby Relay</li>
<li>WooCommerce compatible with no extra setup</li>
<li>Async widget load so page render is never blocked</li>
<li>Nine built-in theme presets, plus per-color overrides for user messages, chat background, text, and header</li>
<li>Four corner positions</li>
<li>Optional custom link inside the chat window</li>
<li>Show or hide sender names, open the chat automatically on page load</li>
<li>No tracking scripts or analytics beyond the Ruby Relay session needed to deliver chat</li>
</ul>
How the widget works
The plugin loads <code>https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js</code> from Ruby Relay’s CDN and calls <code>RubyRelayWidget.init()</code> with the values you save in Settings > Ruby Relay. No data is sent to Ruby Relay until a site visitor opens the chat bubble and sends a message.
<h3>External services</h3>
This plugin loads a JavaScript bundle from Ruby Relay’s CDN and opens a WebSocket connection to Ruby Relay’s chat infrastructure when a visitor interacts with the chat widget.
<ul>
<li>Widget bundle: <a href="https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js" rel="nofollow ugc">https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js</a></li>
<li>Chat API: <a href="https://api.rubyrelay.com" rel="nofollow ugc">https://api.rubyrelay.com</a></li>
<li>Chat WebSocket: <code>wss://msg.rubyrelay.com</code></li>
</ul>
Personal data sent to Ruby Relay
<ul>
<li>Chat messages that site visitors send through the widget, and the page URL where the conversation started.</li>
<li>When the “Share logged-in user info” setting is enabled (off by default; admins must opt in from Settings > Ruby Relay) and a WordPress user is logged in, the plugin also sends the visitor’s WordPress user ID and email address to Ruby Relay so your support team has context on who is chatting. Nothing is sent for guest visitors, and nothing is sent at all until an admin enables the setting.</li>
</ul>
Ruby Relay’s terms of service: <a href="https://rubyrelay.com/terms-of-service" rel="nofollow ugc">https://rubyrelay.com/terms-of-service</a> 
Ruby Relay’s privacy policy: <a href="https://rubyrelay.com/privacy" rel="nofollow ugc">https://rubyrelay.com/privacy</a>

Ruby Relay

Embed the Ruby Relay live chat widget on your WordPress or WooCommerce site. Full admin setup, zero code, async-loaded so it never blocks page render.

engagebay

EngageBay Live Chat Support helps you connect with your website visitors instantly. 
Add a powerful live chat widget to your WordPress site and provide real-time customer support to boost engagement and capture more leads.
<h3>🌟 Why Businesses Use EngageBay Live Chat</h3>
<ul>
<li>💬 Communicate with visitors in real time</li>
<li>🛤️ Track the entire customer journey in one place</li>
<li>📢 Send proactive messages to invite visitors to chat</li>
<li>📑 Access detailed chat transcripts for insights</li>
<li>🤝 Build trust and enhance your brand reputation</li>
<li>👥 Provide agents with full customer information during chats</li>
<li>⭐ Collect customer feedback after each session</li>
<li>👨‍👩‍👧 Collaborate as a team for quick solutions</li>
<li>📊 Measure performance with in-depth reports & analytics</li>
<li>🤖 Use the upcoming chatbot feature for automated engagement</li>
</ul>
<h3>🔑 Key Features</h3>
<ul>
<li>🖥️ Install the chat widget on unlimited websites at no extra cost</li>
<li>🎨 Fully customize the chat widget to match your brand style</li>
<li>⌨️ Create shortcuts for common replies to save time</li>
<li>🔄 Seamlessly transfer chats between agents</li>
<li>👀 Track visitors as they browse your site for context-based support</li>
<li>📧 Send chat transcripts via email once sessions end</li>
</ul>
<h3>Why Choose EngageBay Live Chat Support?</h3>
Unlike generic chat plugins, EngageBay combines live chat + CRM + helpdesk into a single powerful platform. That means every chat becomes a potential lead or support ticket automatically.

EngageBay Live Chat Support

Add real-time live chat support to your WordPress site with EngageBay. Connect instantly with visitors, boost engagement, and grow your business.

Ruby Relay vs EngageBay Live Chat Support