salesmartly2021

<p>SaleSmartly is an omnichannel customer communication platform, It allows you to market and serve your customers through livechat (livechat), WhatsApp, Facebook Messenger, Instagram, Telegram, Line, Email, Wechat and many other ways. SaleSmartly has been chosen and trusted by 10,000 + businesses and supports the permanent free version, so try it!</p>
<h3>Multi-channel chat</h3>
<ul>
<li>Summarize messages from different channels in one interface, so that you can reply to customers in a timely manner and improve customer satisfaction.</li>
</ul>
<h3>AI support</h3>
<ul>
<li>Use intelligent robots to automatically answer common questions, save your time and cost, and achieve 7*24 hours online service</li>
</ul>
<h3>Team collaboration</h3>
<ul>
<li>Flexibly allocate chat sessions based on customer needs and team members’ expertise to increase productivity and collaboration</li>
</ul>
<h3>Customer relationship management</h3>
<ul>
<li>Collect and sort out customer information, establish a complete customer database, and facilitate your follow-up and maintenance</li>
</ul>
<h3>Data Analytics</h3>
<ul>
<li>Analyze and present multi-dimensional data to help you understand customer behavior and preferences and optimize your marketing strategies and business decisions</li>
</ul>
<h3>Real-time translation</h3>
<p>Support for 134 languages real-time translation, so that you can communicate with customers from different countries and regions, expand more market opportunities</p>
<h3>Tags</h3>
<ul>
<li>Intelligent customer service platform</li>
<li>One-stop chat management</li>
<li>Automated marketing assistant</li>
<li>Web chat plugin</li>
<li>Multi-channel social media support</li>
</ul>


SaleSmartly – Live Chat & Chat Bot Integrate

Smart Sales Human service for your customers

charlalivechat

<p>Charla Live Chat Plugin adds the necessary scripts for Charla wdiget to appear on your site. Great Businesses are using Charla Live Chat for their Customer Support and Sales and Lead nuriting.<br />
You will have every tool you need to deliver the best customer experience.</p>
<ol>
<li><strong>Live Chat & Proactive Conversations</strong><br />
Empower your agents to provide top-notch support by instantly engaging with visitors through Charla Live Chat, complemented by a robust helpdesk, a comprehensive knowledge base, and a user-friendly mobile apps.</li>
<li><strong>Helpdesk and Tickets Management</strong><br />
Efficiently address email inquiries and manage extended conversations through our Helpdesk. Respond to and send messages from your domain, all while leveraging the comprehensive features of a ticketing platform—including agent assignments, tags, and internal notes.</li>
<li><strong>Knowledge base</strong><br />
Our integrated Knowledge Base and Customer Help Center helps you provide faster answers to your customers.</li>
<li><strong>Customer Feedback</strong><br />
Ensure you provide top-notch customer service using our Customer Feedback functionality. Gain insights into what concerns or delights your customers, all while identifying your top-performing agents.</li>
<li><strong>Dashboard and Visitors Insights</strong><br />
Gain enhanced visibility into your customer service operations and performance. Monitor crucial KPIs that truly matter, such as average agent response time and missed conversations. Evaluate both your inbound load and your agents’ capacity for a comprehensive understanding of your service dynamics.</li>
<li><strong>iOS and Android Mobile Apps</strong><br />
Always be available for your customers even if your agents are not in office. Charla iOS and Android apps allows your team to respond to your visitors from their mobile devices.</li>
<li><strong>WordPress and WooCommerce Integration</strong></li>
</ol>


Charla Live Chat

Add Charla Live Chat Widget to your site without writing a single line of code.  Compatible with all themes.

SaleSmartly – Live Chat & Chat Bot Integrate vs Charla Live Chat