salesmartly2021

<p>SaleSmartly is a comprehensive communication platform built for cross-border businesses. It integrates major global channels—such as Livechat, WhatsApp, Facebook Messenger, TikTok, Instagram, Telegram, Line, Email, and VKontakte—into a single, unified dashboard. This allows businesses to efficiently manage customer interactions across multiple platforms and accounts, streamline sales, marketing, and support workflows, and enhance global communication through AI-powered automation and real-time translation in 134 languages.</p>
<h3>Key Features</h3>
<h3>Activate Customers</h3>
<ul>
<li>Centralize all customer messages across platforms for efficient management</li>
<li>Bulk messaging to reach large audiences quickly</li>
<li>Real-time translation in 134 languages to break down communication barriers</li>
</ul>
<h3>Retain Customers</h3>
<ul>
<li>AI-powered intelligent routing for rapid responses and reduced customer churn</li>
<li>Automated follow-up workflows to maintain engagement and boost conversions</li>
<li>Smart scheduling and team collaboration tools to balance efficiency and service quality</li>
</ul>
<h3>Re-engage Customers</h3>
<ul>
<li>Automated customer tagging and profiling for personalized interactions</li>
<li>Real-time analytics and data visualization to monitor trends and inform strategic decisions</li>
</ul>
<h3>Tags</h3>
<ul>
<li>Intelligent customer service platform</li>
<li>One-stop chat management</li>
<li>Automated marketing assistant</li>
<li>Web chat plugin</li>
<li>Multi-channel social media support</li>
</ul>


SaleSmartly – Live Chat & Chat Bot Integrate

Smart Sales Human service for your customers

SSPS

<p>Kreechat is a live-chat widget developed by SSPS Ltd. It gives you an easily modifiable chat widget for your WordPress website, connecting it to the Kreechat support platform.</p>
<p>Developed by Kristian Lalov, Kristian Lachev, and Kristiyan Danchov.</p>
<h4>Features</h4>
<ul>
<li>Light and Dark mode</li>
<li>File exchange</li>
<li>Text chat</li>
<li>Customizable chat display name</li>
<li>Customizable welcome message</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 6.5 or higher — The chat widget uses the Script Modules / Interactivity API introduced in WordPress 6.5. The plugin will not activate on older versions.</li>
<li>PHP 7.4 or higher</li>
</ul>
<h3>External services</h3>
<p>In order for the Kreechat plugin to work with our external messaging app, it communicates with our external API.<br />
We use our external API to store and retrieve multiple important things.</p>
<p>widget/partials/api.js:6 const response = await fetch(“https://us1.kreechat.app/server/get-wordpress-messages”,{:<br />
Retrieve the messages once a user opens the Kreechat widget. It sends the stored kreechat_token and the email of the user to our servers.<br />
Terms of service: https://www.kreechat.com/privacy-policy/</p>
<p>widget/partials/script.js:280 const response = await fetch(‘https://us1.kreechat.app/server/send-wordpress-file’, {:<br />
Stores files on our server sent by the Kreechat widget. The company wordpress token is sent to the server.<br />
Terms of service: https://www.kreechat.com/privacy-policy/</p>
<p>$api_url = ‘https://us1.kreechat.app/server/create-wordpress-ticket’;<br />
Creates a ticket when a new user opens the Widget and enters their email address. We send the company wordpress token and email to the server. This endpoint is used when a user opens the chat for the first time.<br />
Terms of service: https://www.kreechat.com/privacy-policy/</p>
<p>includes/api-handler.php:35 $api_url = ‘https://us1.kreechat.app/server/register-wp-token’;:<br />
Registers the WordPress token which the user has created previously inside of the Kreechat application.<br />
Terms of service: https://www.kreechat.com/privacy-policy/</p>
<p>includes/api-handler.php:174 $api_url = ‘https://us1.kreechat.app/server/unregister-wordpress-token’;:<br />
Deletes and unregisters the WordPress token previously registered. Nothing is sent to the Kreechat servers. Only the origin of the request.<br />
Terms of service: https://www.kreechat.com/privacy-policy/</p>
<p>widget/partials/script.js:48 await fetch(‘https://us1.kreechat.app/server/new-url’, {:<br />
Saves each visited route of the website the user is currently on for display inside of the Kreechat app. Sends the saved company wordpress token to our servers.<br />
Terms of service: https://www.kreechat.com/privacy-policy/</p>
<p>/${message?.path}:<br />
Retrieves a file from our servers. The message id alongside the company wordpress token are sent to our servers.<br />
Terms of service: https://www.kreechat.com/privacy-policy/</p>
<p>wp_enqueue_script(‘socketio-client’, plugin_dir_url(<strong>FILE</strong>) . ‘assets/js/socket.io.min.js’, [], ‘4.7.5’, true);:<br />
Kreechat uses socket.io for real-time communication between our servers and the Kreechat plugin.<br />
Terms of service: https://www.kreechat.com/privacy-policy/</p>
<p>widget/partials/sockets.js:203 const response = await fetch(‘https://us1.kreechat.app/server/get-wordpress-jwt’, {:<br />
This endpoint is used to create a secure JWT for our socket communication. It sends the company token to our servers when the token has expired or when a new connection is made.<br />
Terms of service: https://www.kreechat.com/privacy-policy/</p>


Kreechat

Kreechat is a free live-chat widget that lets you add real-time customer support to your WordPress site.

SaleSmartly – Live Chat & Chat Bot Integrate vs Kreechat