santchat

<p>Sant Chat AI is a fully managed AI chatbot built specifically for WordPress. Unlike generic chatbot embeds, it installs as a native WordPress plugin with full admin integration, trains on your actual website content using Retrieval-Augmented Generation (RAG), and captures leads — all managed from your WordPress dashboard.</p>
<p><strong>This plugin requires a free account at <a href="https://sant.chat" rel="nofollow ugc">sant.chat</a> to function.</strong> The Sant Chat AI service handles all AI processing, embeddings, and hosting — no OpenAI API key or third-party credentials needed. Sign up for free (no credit card required), get your license key, and your chatbot is live in minutes.</p>
<h4>Free Plan Includes</h4>
<ul>
<li>300 AI responses per month</li>
<li>1 website</li>
<li>RAG knowledge base (train on your content)</li>
<li>Lead capture (name, email, phone)</li>
<li>All design systems and color themes</li>
<li>Proactive chat triggers</li>
<li>Quick replies</li>
<li>Help articles tab</li>
<li>Chat analytics and session logs</li>
<li>Email support</li>
</ul>
<h4>Key Features</h4>
<p><strong>AI That Knows Your Content (RAG)</strong><br />
The chatbot reads your website via sitemap sync, chunks and embeds your content into a vector database, and answers visitor questions based on what your site actually says — not generic responses.</p>
<ul>
<li>Automatic sitemap scanning and content extraction</li>
<li>AI-optimised content summarisation before embedding</li>
<li>Incremental Smart Sync (only re-indexes changed pages)</li>
<li>Configurable sync schedule (hourly, daily, weekly, monthly)</li>
<li>Manual context field for additional business information</li>
</ul>
<p><strong>Lead Capture</strong><br />
Capture visitor contact details naturally during conversations.</p>
<ul>
<li>Standard mode: ask after N messages</li>
<li>Enhanced mode: configurable name, email, phone fields</li>
<li>AI-driven mode: the AI decides the best moment to ask</li>
<li>Export leads to CSV</li>
<li>View all leads with conversation history</li>
</ul>
<p><strong>Voice Chat (Pro and Business)</strong><br />
Visitors can speak their questions and hear responses. Built-in speech-to-text and text-to-speech — no other WordPress chatbot offers this.</p>
<p><strong>Teach Mode (Pro and Business)</strong><br />
Correct wrong AI answers directly from your dashboard. The chatbot learns the correction permanently using semantic matching. Pro allows 50 corrections, Business allows 200.</p>
<p><strong>Design Customisation</strong><br />
Match the chatbot to your brand with full visual control.</p>
<ul>
<li>Multiple design systems (Classic, Playful, and more)</li>
<li>Colour themes for each design system</li>
<li>Custom header images, bot avatars, and bot name</li>
<li>Adjustable text size and chat window dimensions</li>
<li>All themes included on every plan, including Free</li>
</ul>
<p><strong>Proactive Chat</strong><br />
Trigger the chat window automatically based on time on page, scroll depth, or exit intent. Configurable messages and delays.</p>
<p><strong>Help Articles</strong><br />
Add FAQ-style articles that appear in a dedicated tab within the chat widget. Visitors can browse answers without starting a conversation.</p>
<p><strong>Analytics and Logs</strong><br />
View chat sessions, message counts, ratings, and lead data directly in your WordPress admin. Export chat logs for analysis.</p>
<h4>Plans</h4>
<ul>
<li><strong>Free</strong> — 300 responses/mo, 1 site, all core features</li>
<li><strong>Starter</strong> ($9.99/mo) — 1,500 responses/mo, 2 sites</li>
<li><strong>Pro</strong> ($24.99/mo) — 5,000 responses/mo, 5 sites, Voice Chat, Teach Mode</li>
<li><strong>Business</strong> ($49.99/mo) — 12,000 responses/mo, 20 sites, everything in Pro with higher limits</li>
</ul>
<p>Credit top-up Boost Packs are available for all paid plans. Credits from Boost Packs never expire.</p>
<h4>Perfect For</h4>
<ul>
<li><strong>WooCommerce stores</strong> — Answer product questions and capture buyer leads</li>
<li><strong>Service businesses</strong> — Qualify leads and answer FAQs 24/7</li>
<li><strong>SaaS companies</strong> — Reduce support tickets with AI that knows your docs</li>
<li><strong>Law firms and consultants</strong> — Capture enquiries outside office hours</li>
<li><strong>Real estate</strong> — Answer property questions and capture buyer details</li>
<li><strong>Agencies</strong> — Deploy AI chatbots across client sites</li>
</ul>
<h3>External Services</h3>
<p>This plugin <strong>requires</strong> a connection to the <strong>Sant Chat AI</strong> service hosted at <a href="https://sant.chat" rel="nofollow ugc">sant.chat</a>. The plugin will not function without a valid account and license key. A free account (no credit card required) is available at <a href="https://sant.chat" rel="nofollow ugc">sant.chat</a>.</p>
<p><strong>What data is sent to sant.chat:</strong></p>
<ul>
<li><strong>During setup:</strong> Your website domain and license key are sent to validate your account.</li>
<li><strong>During knowledge base sync:</strong> Your website page content (extracted from your sitemap URLs) is sent to be processed, summarised, and stored as vector embeddings for AI retrieval.</li>
<li><strong>During chat:</strong> Visitor messages are sent to the Sant Chat AI API, which performs RAG retrieval against your knowledge base and generates AI responses. Your business name, contact information, and knowledge base context are included in chat requests. Visitor messages are not stored permanently on our servers — only anonymised token counts are logged for billing.</li>
<li><strong>During voice chat:</strong> Audio is sent for speech-to-text processing, and AI responses are converted to speech via text-to-speech.</li>
<li><strong>During lead capture:</strong> Lead data (name, email, phone if collected) is stored locally in your WordPress database. If you opt-in to email notifications, lead details (name, email, phone, page URL, and optionally conversation transcript) are sent to sant.chat to deliver the notification email to you. Email notifications are off by default and require explicit opt-in.</li>
<li><strong>During support requests:</strong> If you submit a support request from the plugin, your message and contact email are sent to sant.chat.</li>
</ul>
<p><strong>Service links:</strong></p>
<ul>
<li>Sant Chat AI website: <a href="https://sant.chat" rel="nofollow ugc">https://sant.chat</a></li>
<li>Terms of Service: <a href="https://sant.chat/terms" rel="nofollow ugc">https://sant.chat/terms</a></li>
<li>Privacy Policy: <a href="https://sant.chat/privacy" rel="nofollow ugc">https://sant.chat/privacy</a></li>
<li>Cookies Policy: <a href="https://sant.chat/cookies" rel="nofollow ugc">https://sant.chat/cookies</a></li>
</ul>
<p>No third-party AI API keys are required. All AI processing (OpenAI GPT-4o-mini, text-embedding-3-small) is managed by the Sant Chat AI service and included in your plan.</p>


Sant Chat AI

AI chatbot for WordPress that trains on your content using RAG, captures leads, and supports visitors 24/7. Free sant.chat account required.

lucamicheli

<p>Customerly is the unique platform that blends AI with your live chat to help your team support customers in no time in any language.</p>
<p>Use Customerly to:</p>
<ul>
<li>💬 Live chat with AI to support visitors in real-time.</li>
<li>✉️ Engage and capture more leads automatically with live chat triggers and AI.</li>
<li>📢 Nurture leads by sending automated email marketing with powerful workflows.</li>
<li>👥 Create lists based on your rules and reuse them to send tailored messages.</li>
<li>📧 Send newsletters to your customers with a beautiful email template builder.</li>
<li>😀 Identify automatically your new users and personalize greetings with their name without effort.</li>
<li>💸 Keep your costs under control and save money by adopting a single solution for all your communications via chat and email.</li>
</ul>
<h3>💬 AI Chatbot</h3>
<p>Collect leads while you sleep and reply to their enquiries via live chat or via email on autopilot.</p>
<p>Talk to your customers in real-time with a beautiful, super fast and customizable live chat for your WordPress website.</p>
<p>The Customerly <a href="https://www.customerly.io/features/live-chat-plugin-for-wordpress/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wordpress_live_chat" rel="nofollow ugc">Live Chat Software </a>  for your WordPress website will help you with:<br />
* 🎨 Customizing the live chat to match your brand identity<br />
* ✅ Creating greeting messages to help you start a conversation<br />
* ✅  Recover visitors about to abandon your website<br />
* ✅  Profile your incoming chat messages with more questions<br />
* ✅  Getting  more demos with meeting booking<br />
* ✅  Helping your customers with Knowledge base and AutoReply<br />
* 📱Replying on mobile everywhere you go on the Customerly mobile app<br />
* 📚Knowledge base builder to support on autopilot your customers 24/7<br />
* 🎥 Video live chat and screen-sharing with your visitors without leaving the page</p>
<p>Our Live Chat helps 28.000+ businesses all over the world to deliver the most effective customer service and real-time support.</p>
<p>Help your customers find their way with our AI-integrated live chat.</p>
<h4>Live Chat</h4>
<p>Save time with canned responses<br />
Reduce workloads for your team and quickly reply to repeated requests</p>
<h4>Canned Responses</h4>
<p>Answer faster with chat previews<br />
Sneak-peek your customers’ messages while they are still typing. You can search for the perfect answer to quickly respond</p>
<h4>Chat Previews</h4>
<p>Enrich your chat messages<br />
Not just plain text, use our built-in editor to create compelling messages with font styles, inline images and much more</p>
<h4>Rich Chat Messages</h4>
<p>Not just text, share any media<br />
Drag & drop any file to send them on chat. Your customers will be able to share easily their documents too, like screenshots, PDF quotes, ZIP, videos and much more…</p>
<h4>Chat Attachments</h4>
<p>Find any past chat with chat history<br />
In your chat history archive, you can find easily any past conversation that includes a certain phrase. Check also a past conversation for a specific customer</p>
<h4>Chat Archives</h4>
<p>Enable notifications to instantly reply to your live chats<br />
Do not miss any opportunity by turning on web, mobile or email notifications every time you get a new chat</p>
<h4>Chat Notifications</h4>
<h4>🎥 Video live chat & screen share</h4>
<p>Deliver demos straight away, show products easily or fix issues on your customer computers with Customerly</p>
<h4>⚡️ Live Chat Engagements</h4>
<p>Engage with customers on your pages to get more leads and appointment</p>
<p>Add Welcome Messages to better engage with your visitors on your website and ask Pre-Chat questions to better profile your incoming leads.</p>
<p>Then use Smart Assignment Rules to always assign the message to the right person in the team.</p>
<p>Let your visitors book a Book a Meeting directly from the chat.</p>
<p>Let your customer find an answer themself with In-Chat Help Center. We are saving more than 80,000 support cases per month to our customers. That’s a million dollar saved in customer support time and salary.</p>
<h4>⭐️ Live Chat Dashboard</h4>
<p>The Conversations Inbox is where the magic happens between you and your customers<br />
One single place to connect with your customers</p>
<h4>🎨 Live Chat Customization</h4>
<p>Make your live chat look like yours with wonderful customizations</p>
<p>Customize your live chat to match your brand with different Chat Icons. Each agent will be able to customize their profiles.<br />
You can also present your company with a<br />
Company mission statement</p>
<p>The live chat support several Languages that adapts automatically to the customer browser.</p>
<h4>🎨 Help Center</h4>
<p>Deploy a self-service help center with intelligent automation</p>
<p>When it comes to customers, a good 50% of them prefer to find an answer themself in an Help Center.</p>
<p>Thanks to the In-Chat Search they will be able to search their answer in there without bugging your customer support team. Auto reply instead is going to suggest automatically a solution for them based on their inquiries.</p>
<p>Build your Knowledge base with an easy to use and powerful Article Editor, add your Google Tag Manager and observe any Article Feedback</p>
<h4>🧐 Improve with Reports</h4>
<p>Analyze detailed reports on how your customer service team is performing with Team, Chat and Agent Reports.</p>
<p>Optimize your knowledge base with reports on the Help Center and understand what they are searching for with Failed Searches Reports</p>
<h3>Newsletter & Marketing Automation</h3>
<h4>🤖 Automate emails with workflows</h4>
<p>Create automation to communicate with your customers along their journey from awareness to advocacy.</p>
<p>The Workflow Builder will let you create email sequences easily to nurture your leads or keep engaged your customers.</p>
<p>Explore our Workflow Templates to get inspiration on how you can welcome new customers, engage with the current one and nurture prospects.</p>
<p>Use powerful Customer Lists to automatically segment your customers based on your rules. Split by city, list, form source, campaign? You name it. The sky is the limit.</p>
<h4>📧 Email Marketing</h4>
<p>Craft, deliver and analyze beautiful email marketing campaigns.</p>
<p>With the Customerly Email Marketing suite you will be able to create, send, analyze beautiful marketing campaigns. With 100% Delivery Rate and robust reply system you will get more results from each campaign you send.</p>
<p>Build with a fantastic Visual Email Template Builder that will allow you in a few moments to craft responsive email campaigns.</p>
<p>Once you sent the one-shot email campaign or an automated one, check the Email Stats and User detailed reporting to see exactly how  people are responding to your marketing efforts.</p>
<h3>WP Live Chat Complete Features List</h3>
<p>💬 Live Chat accessible from everywhere</p>
<p>🚀 Super fast live Chat</p>
<p>🎥 Video Live Chat your website visitors</p>
<p>📱 Live chat conversations accessible from your iPhone or Android mobile device</p>
<p>🌈 Change the color of the live chat window</p>
<p>✏️ Customize the icon of the live chat bubble</p>
<p>🤖 Create automated questions to ask in your live chat window</p>
<p>⌚️ Office Hours to show or hide your live chat window when out of office</p>
<p>🧑‍💻 Assign conversations with smart rules</p>
<p>🎇 Live Chat GIF Integration</p>
<p>💬 Allow live chat popup with welcome messages</p>
<p>🌅 3 Backgrounds for your live chat window</p>
<p>🔒 Limit the live chat window to show only to logged users</p>
<p>💬 Set the position of your live chat box</p>
<p>🌍 Ban visitors from chatting to you based on IPAddress</p>
<p>📊 Google Analytics integration to track conversion with the live chat</p>
<p>🔵 Facebook Pixel Event tracking for conversion with the live chat</p>
<p>🖥 Desktop notification when a live chat is received</p>
<p>👥 Add your friend or colleague to your live chat</p>
<p>🧑‍💼 Share notes with other agents on the live chat conversations</p>
<p>📈 Live chat statistics</p>
<p>🗃 Attach files to any live chat</p>
<p>📸 Screenshots creation from the live chat in one click</p>
<p>🔐 Secure Live Chat system</p>
<p>👥 Create different teams to assign your live chat</p>
<p>📸 Screenshots creation from the live chat in one click</p>
<p>🕰 Access historical live chat conversations</p>
<p>🔄 Keep the person logged within the live chat automatically</p>
<p>💾 Offline Live Chat messages stored</p>
<p>📧 Continue conversation even after the live chat with email seamlessly</p>
<p>🔃 Unlimited simultaneous live chat</p>
<p>💾 Unlimited live chat stored</p>
<h3>How to install the AI Chatbot</h3>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/_WZ_YaU3aJQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h3>Translations</h3>
<ul>
<li>English</li>
<li>Català (Catalan),</li>
<li>Dansk (Danish),</li>
<li>Nederlands (Dutch),</li>
<li>English (Australia) (English (Australia))</li>
<li>English (UK) (English (UK))</li>
<li>Français (French (France)),</li>
<li>Deutsch (German),</li>
<li>Italiano (Italian),</li>
<li>Português do Brasil (Portuguese (Brazil)),</li>
<li>Português (Portuguese (Portugal)),</li>
<li>Română (Romanian),</li>
<li>Español (Spanish (Spain)),</li>
<li>Svenska (Swedish),</li>
<li>Bahasa Indonesia (Indonesian),</li>
<li>Polski (Polish),</li>
<li>slovenščina (Slovenian),</li>
<li>Tiếng Việt (Vietnamese),</li>
<li>Ελληνικά (Greek),</li>
<li>Magyar (Hungarian),</li>
<li>Русский (Russian),</li>
<li>čeština‎ (Czech),</li>
<li>Esperanto (Esperanto)</li>
</ul>


AI Chatbot for WordPress by Customerly

AI Chatbot to support customers, create engaging messages and send automated emails.

Sant Chat AI vs AI Chatbot for WordPress by Customerly