SCAND

<p>This WordPress plugin supports the creation of new tickets in the osTicket system by using osTicket API. Only contact forms, which send emails, are supported as our plugin hooks the wp_mail function to get the forms’ data.</p>
<h4>Important</h4>
<p>The contact form must contain “Email”, “Full Name”, “Subject” and “Message” fields at least.</p>
<h4>osTicket API</h4>
<p>The osTicket API is used as simple XML or JSON over HTTP. Ticket creation is supported only.</p>
<h4>Authentication</h4>
<p>Authentication via the API is done via API keys configured inside the osTicket admin panel. API keys are created and tied to a source IP address, which will be checked against the source IP of requests to the HTTP API.</p>
<p>API keys can be created and managed via the admin panel. Navigate to Manage -> API keys. Use Add New API Key to create a new API key. Currently, no special configuration is required to allow the API key to be used for the HTTP API. All API keys are valid for the HTTP API.<br />
See more details <a href="https://github.com/osTicket/osTicket/blob/master/setup/doc/api.md" rel="nofollow ugc">here</a>.</p>
<h4>Deployment</h4>
<ol>
<li>Configure osTicket support system to enable the access via API for your WordPress (see “Authentication” section).</li>
<li>Set up the contact form and input the attribute value of the tag name exactly as given in the settings form of the plugin. This will let the data map to osTicket API data template correctly.</li>
<li>Add a hidden input with a name specified in ‘Form Identifier’ while using the contact form.</li>
</ol>


osTicket Connector

I discover this plugin work fine and is very easy to setup!

Easy and perfect

Create tickets in osTicket support system via the existing contact form.

<p>This WordPress email plugin allows you to intercept an email that is sent by wp_mail() function and duplicates it as many times as you need. Then, upon your request, the plugin could process it in the following way:</p>
<ul>
<li>send the email to multiple recipients;</li>
<li>differentiate data sets while sending it to multiple recipients;</li>
<li>add the information about the emails sent to log;</li>
<li>add some text before or after the message body;</li>
<li>replace sender’s text, name (field From Name), subject, and even the recipients if needed.</li>
</ul>
<p>You can set the following options:</p>
<ul>
<li>Specify the form name and email address for the outgoing email.</li>
<li>Specify the email(s) of recipient (s).</li>
<li>Specify the text that could be prepended to the message body.</li>
<li>Choose to send the mail by SMTP or PHP’s mail() function.</li>
<li>Specify the SMTP settings: host, port, username and password.</li>
<li>Choose SSL / TLS encryption (different from STARTTLS).</li>
<li>Choose to use of SMTP authentication or not (as it is by default).</li>
</ul>


MultiMailer

Send data from one contact form to multiple email addresses or save data into log file.

osTicket Connector vs MultiMailer