Simple Direct Plugins

<p><strong>SDP EU Withdrawal for WooCommerce</strong> helps WooCommerce stores manage customer withdrawal requests in a structured workflow designed around the EU right of withdrawal, including the digital withdrawal requirements introduced by Directive (EU) 2023/2673.</p>
<p>Customers can submit withdrawal requests directly from their account area, while administrators receive clear notifications and a dedicated review interface to process each case efficiently.</p>
<p>The plugin is especially useful for stores selling physical goods, mixed products, or downloadable products where withdrawal eligibility may depend on customer actions such as accepting digital content waivers or downloading files.</p>
<p>Everything is designed to fit naturally into WooCommerce without unnecessary complexity.</p>
<h4>🚀 Try the live interactive demo</h4>
<p>Experience the full admin review workflow instantly in a preconfigured WooCommerce demo environment — complete with sample orders, withdrawal requests, activity logs, and the full review interface.</p>
<p><a href="https://playground.wordpress.net/?blueprint-url=https://wordpress.org/plugins/wp-json/plugins/v1/plugin/sdp-eu-withdrawal-for-woocommerce/blueprint.json" rel="nofollow ugc">Launch live demo</a></p>
<h4>Watch the plugin in action</h4>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/4CB_SXwjVqE?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<h4>⚙️ Features</h4>
<ul>
<li>Allow customers to submit withdrawal requests directly from their WooCommerce account.</li>
<li>Optional guest checkout support with secure token-based access.</li>
<li>Dedicated admin review screen for each withdrawal request.</li>
<li>Approve or reject requests with optional administrator comments.</li>
<li>Customer email notifications for request submission, approval, and rejection.</li>
<li>Mandatory administrator notifications for pending requests.</li>
<li>Configurable withdrawal eligibility period.</li>
<li>Support for downloadable product withdrawal waivers.</li>
<li>Automatic download activity detection for downloadable products.</li>
<li>Product-level exclusion from withdrawal requests.</li>
<li>Visual urgency indicators for pending and expired requests.</li>
<li>Complete request log with customer actions, notifications, and review history.</li>
<li>Direct integration with WooCommerce orders.</li>
<li>Integration with WordPress Privacy Tools (Export Personal Data and Erase Personal Data)</li>
<li>Translation ready.</li>
<li>Completely translated into Spanish.</li>
</ul>
<h4>💎 Pro Version</h4>
<p><strong>Unlock the full potential of <a href="https://simpledirectplugins.com/sdp-eu-withdrawal-pro/" rel="nofollow ugc">SDP EU Withdrawal Pro</a></strong> with these advanced features:</p>
<ul>
<li>Centralized withdrawal request management dashboard.</li>
<li>Structured item-level withdrawal requests.</li>
<li>Advanced forensic and compliance data logging.</li>
<li>Reminder notifications for unresolved requests.</li>
<li>Multiple administrator notification recipients.</li>
<li>Additional administrative workflow tools.</li>
<li>Premium integrations and automation features.</li>
</ul>
<p>Upgrade now to streamline your withdrawal request workflow.</p>


SDP EU Withdrawal for WooCommerce

WooCommerce EU withdrawal request plugin with customer forms, admin review, guest support, and downloadable product eligibility checks.

onlinefotka

<h4>🇸🇰 Slovenský popis</h4>
<p>Tento plugin pridáva do vášho WooCommerce e-shopu <strong>online formuláre na odstúpenie od zmluvy a reklamácie</strong>, plne v súlade s európskou Smernicou EÚ 2023/2673 a slovenským zákonom č. 108/2024 Z. z. o ochrane spotrebiteľa.</p>
<p><strong>Pre koho je to určené:</strong></p>
<p>Pre slovenských prevádzkovateľov WooCommerce e-shopov, ktorí potrebujú:</p>
<ul>
<li><strong>Splniť zákonnú povinnosť</strong> podľa EÚ smernice 2023/2673 (účinná od 19. 6. 2026), ktorá vyžaduje aby každý e-shop mal funkciu „Odstúpiť od zmluvy tu” priamo na webe (nie len PDF na stiahnutie).</li>
<li><strong>Zjednodušiť proces reklamácií</strong> — zákazník vyplní reklamáciu online, nemusí tlačiť papierový formulár, môže priložiť fotografie vady.</li>
<li><strong>Mať poriadok v reklamáciách</strong> — všetky odoslané reklamácie sa zhromaždia v administračnom rozhraní, kde môžete vyplniť reklamačný protokol, sledovať stav a vytlačiť oficiálny dokument.</li>
</ul>
<p><strong>Hlavné funkcie:</strong></p>
<ul>
<li><strong>Odstúpenie od zmluvy</strong> — formulár cez shortcode <code>[withdrawal_form]</code>, tlačidlo „Odstúpiť od zmluvy tu” pri každej objednávke v Mojom účte, automatická kontrola 14-dňovej lehoty (po vypršaní sa tlačidlo skryje), HTML potvrdenie s presným dátumom a časom odoslania (zákonný dôkaz na trvalom nosiči).</li>
<li><strong>Reklamácie</strong> — kompletný online reklamačný formulár cez shortcode <code>[complaint_form]</code> (alias <code>[reklamacia]</code>), všetky polia zo štandardného slovenského papierového formulára: meno/firma, telefón, e-mail, IBAN, výrobca, model, výrobné číslo, dátum predaja, číslo objednávky/faktúry, popis vady. Voliteľné nahrávanie fotografií vady (drag & drop, JPG/PNG/WEBP/HEIC, do 5 MB).</li>
<li><strong>Reklamačný protokol</strong> — admin vyplní rozhodnutie (výmena/vrátenie ceny/zamietnutie), dátumy, IBAN na vrátenie. Vytlačiteľný A4 protokol (browser-natívne uloženie do PDF), pripravený na archiváciu.</li>
<li><strong>30-dňová zákonná lehota</strong> — plugin posiela 5 dní pred uplynutím automatickú pripomienku adminovi (cez WP Cron). Žiadna pokuta od ÚZP za zameškané reklamácie.</li>
<li><strong>Údaje predávajúceho</strong> — vyplníte IČO, DIČ, IČ DPH a adresu raz, zobrazuje sa v hlavičke formulárov aj na tlačenom protokole. Berie sa primárne z WooCommerce <span aria-hidden="true" class="wp-exclude-emoji">→</span> Nastavenia <span aria-hidden="true" class="wp-exclude-emoji">→</span> Všeobecné, voliteľný override.</li>
<li><strong>Plne preložené do slovenčiny</strong> — formuláre aj admin rozhranie.</li>
</ul>
<p><strong>Čo plugin NEROBÍ:</strong></p>
<ul>
<li>Automatické refundy ani zmenu stavu objednávky vo WooCommerce</li>
<li>Generovanie dobropisov alebo vratových štítkov</li>
<li>Napojenie na dopravcov</li>
<li>Výnimky z práva na odstúpenie (digitálny obsah, hygienický tovar atď.)</li>
</ul>
<p>Tieto kroky rieši prevádzkovateľ manuálne podľa svojich obchodných podmienok.</p>
<p><strong>Inštalácia v 3 krokoch:</strong></p>
<ol>
<li>Aktivujte plugin</li>
<li>Vytvorte 2 stránky a vložte do nich shortcode <code>[withdrawal_form]</code> a <code>[complaint_form]</code></li>
<li>V <em>Spotrebiteľské práva <span aria-hidden="true" class="wp-exclude-emoji">→</span> Nastavenia</em> zadajte URL týchto stránok + vyplňte IČO/DIČ ak ste firma</li>
</ol>
<h4>🇬🇧 English description</h4>
<p>This plugin adds online forms for both <strong>withdrawal from contract</strong> and <strong>complaints (reklamácie)</strong> to your WooCommerce store, fully compliant with EU Directive 2023/2673 and Slovak Act No. 108/2024 Coll. on consumer protection.</p>
<h4>Withdrawal from contract</h4>
<ul>
<li>Shortcode <code>[withdrawal_form]</code> — embeddable on any page</li>
<li>“Withdraw from contract here” button on every order in My Account (hides after 14 days)</li>
<li>Automatic 14-day withdrawal-period check — visual and server-side blocking after expiry</li>
<li>Automatic form pre-fill for logged-in customers</li>
<li>Order ownership verification: e-mail or postcode for guest checkouts</li>
<li>HTML confirmation e-mail with submission date and time (legal proof on a durable medium)</li>
<li>HTML notification e-mail to the shop owner — supports multiple recipients (comma-separated)</li>
<li>Rate limiting — max 10 attempts per hour per IP (admins bypass)</li>
<li>Legally exact button wording per Articles 1 and 3 of the directive</li>
</ul>
<h4>Complaints (reklamácie)</h4>
<ul>
<li>Shortcode <code>[complaint_form]</code> (alias <code>[reklamacia]</code>)</li>
<li>All fields matching the standard Slovak complaint form: buyer details, IBAN, brand, model, serial number, sale date, order number, invoice, defect description</li>
<li>Brand and model are optional — focus is on the defect description</li>
<li>Separate “Order number” field — auto-filled from order dropdown for logged-in customers, manual text input for guests</li>
<li>Optional photo upload with drag & drop (up to 5 photos by default, configurable)</li>
<li>Secure photo handling — real MIME-type verification (JPG, PNG, WEBP, HEIC), .htaccess protection, random filename hash, realpath safety check</li>
<li>Auto-fill from order selection for logged-in customers (brand, model, sale date, order number, invoice number)</li>
<li>Admin complaint list with filter (by status), search (name, e-mail, invoice, order number, ID) and pagination</li>
<li>Admin “Reklamačný protokol” form — fill resolution (exchange / refund / rejected), expert assessment contact, dates</li>
<li>Status pipeline: New <span aria-hidden="true" class="wp-exclude-emoji">→</span> In progress <span aria-hidden="true" class="wp-exclude-emoji">→</span> Resolved / Rejected (coloured badges)</li>
<li>“Date resolved” is required when closing a complaint (auto-fills today if empty)</li>
<li>Internal notes field (private) — visible only to admins, NOT included in print or customer e-mails</li>
<li>Delete action with confirmation and disk cleanup of attached photos</li>
<li>Optional status update e-mail to customer</li>
<li>Printable A4 view — buyer-filled form + protocol on one page (browser-native print to PDF)</li>
<li>Seller info settings — IČO, DIČ, IČ DPH, correspondence address (hybrid: WC Store Address + plugin overrides)</li>
<li>WP Cron daily reminder e-mail to admin 5 days before the 30-day legal deadline expires (each complaint reminded only once)</li>
<li>30-day legal deadline reminder per Act No. 108/2024 Coll.</li>
</ul>
<h4>Common features</h4>
<ul>
<li>Dedicated top-level admin menu <strong>“Spotrebiteľské práva”</strong> (Consumer Rights) with 3 clean submenus: Withdrawals from contract, Complaints, Settings</li>
<li>Database log of all submissions (separate tables for withdrawals and complaints)</li>
<li>Full multilingual support (EN, SK, CS, HU, DE, PL) — auto-detected from WordPress Site Language</li>
<li>HPOS and legacy WooCommerce compatibility</li>
<li>WordPress Privacy Policy integration in GDPR consent</li>
<li>Automatic DB schema upgrades — new columns are added on plugin load if missing (no manual SQL needed)</li>
</ul>
<h4>WooCommerce compatibility</h4>
<p>The plugin works with both order-storage systems:</p>
<ul>
<li>HPOS (High Performance Order Storage) — new <code>wc_orders</code> tables, WooCommerce 7.1+</li>
<li>Legacy — classic storage via WordPress posts/postmeta</li>
</ul>
<p>Switching is fully automatic. HPOS compatibility is declared via <code>FeaturesUtil</code> — the plugin shows a green compatibility badge in WooCommerce > Settings > Advanced.</p>
<h4>Legislation</h4>
<p>The plugin is designed in compliance with:</p>
<ul>
<li>EU Directive 2023/2673 (effective 19 June 2026)</li>
<li>Slovak Act No. 108/2024 Coll. on consumer protection (replaced Act No. 102/2014 Coll. effective 1 July 2024)</li>
</ul>
<h4>What the plugin does NOT do</h4>
<ul>
<li>Exceptions from the right of withdrawal (digital content, hygiene goods, etc.)</li>
<li>Automatic refunds or order status changes in WooCommerce</li>
<li>Generating credit notes or return labels</li>
<li>Carrier integration</li>
</ul>
<p>These steps are handled by the shop owner manually according to their terms and conditions.</p>
<h4>Usage</h4>
<p><strong>Withdrawal from contract:</strong></p>
<ol>
<li>Create a page and insert the shortcode <code>[withdrawal_form]</code></li>
<li>In <strong>Consumer Rights <span aria-hidden="true" class="wp-exclude-emoji">→</span> Settings</strong>, enter the URL of that page</li>
<li>Add a link to that page in your site footer</li>
</ol>
<p><strong>Complaints (reklamácie):</strong></p>
<ol>
<li>Create a separate page and insert the shortcode <code>[complaint_form]</code></li>
<li>In <strong>Consumer Rights <span aria-hidden="true" class="wp-exclude-emoji">→</span> Settings</strong>, enter the URL of that page</li>
<li>Fill in the Seller info section (IČO/DIČ if applicable) — these details appear on the printed protocol</li>
</ol>


Spotrebiteľské práva pre WooCommerce

Withdrawal-from-contract & complaint (reklamácia) forms for WooCommerce. EU Directive 2023/2673 + SK Act 108/2024 ready.

SDP EU Withdrawal for WooCommerce vs Spotrebiteľské práva pre WooCommerce