setglobal

<p><strong>SetChat</strong> is a modern, multi-tenant live chat solution that integrates seamlessly with your WordPress site.</p>
<h4>Features</h4>
<ul>
<li><strong>One-click setup</strong> — Paste your API key and the widget appears</li>
<li><strong>Multilingual admin</strong> — French, English, and German admin interface (more to come)</li>
<li><strong>WordPress user sync</strong> — Automatically identify logged-in users by name and email</li>
<li><strong>WooCommerce integration</strong> — Sync customer data and cart info to help agents faster</li>
<li><strong>WooCommerce one-click connect</strong> — Link your store to SetChat for order tracking without manual REST API key copy-paste (optional; read-only key)</li>
<li><strong>Page visibility control</strong> — Hide the widget on specific pages with wildcard support</li>
<li><strong>Position control</strong> — Place the widget bottom-right or bottom-left</li>
<li><strong>Language override</strong> — Force a widget language or auto-detect from the visitor’s browser</li>
<li><strong>Enable/disable toggle</strong> — Temporarily deactivate without losing configuration</li>
</ul>
<h4>Prerequisites</h4>
<p>An active <a href="https://setchat.co" rel="nofollow ugc">SetChat</a> account with an API key.</p>
<h4>Third-Party Services</h4>
<p>This plugin connects to the <strong>SetChat</strong> external service to provide live chat functionality. The following external requests are made:</p>
<ol>
<li><strong>Widget script</strong> — The plugin loads a JavaScript file from <code>https://widget.setchat.co/setchat.iife.js</code>. This script renders the chat widget on your website.</li>
<li><strong>Chat API</strong> — The widget communicates with <code>https://api.setchat.co</code> via WebSocket and HTTPS to send and receive chat messages in real time.</li>
</ol>
<p>These connections are essential for the plugin to function. No data is sent unless the plugin is enabled and an API key is configured.</p>
<p><strong>When “Sync logged-in users” is enabled</strong>, the logged-in user’s display name and email address are passed to the widget via HTML data attributes. This data is transmitted to the SetChat API when a chat conversation is started.</p>
<p><strong>When “WooCommerce sync” is enabled</strong>, WooCommerce customer information (name, email, phone, company) and cart summary (item count, total, currency) are also transmitted.</p>
<ul>
<li>SetChat website: <a href="https://setchat.co" rel="nofollow ugc">https://setchat.co</a></li>
<li>Terms of Service: <a href="https://setchat.co/terms" rel="nofollow ugc">https://setchat.co/terms</a></li>
<li>Privacy Policy: <a href="https://setchat.co/privacy" rel="nofollow ugc">https://setchat.co/privacy</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>SetChat processes personal data (visitor messages, optionally name and email) on behalf of the site operator. Data is stored on servers in Frankfurt, Germany (EU) and is subject to the General Data Protection Regulation (GDPR).</p>
<p>Site operators are data controllers and should update their privacy policy to disclose the use of SetChat for live chat. SetChat acts as a data processor.</p>
<p>For more details, see <a href="https://setchat.co/privacy" rel="nofollow ugc">SetChat Privacy Policy</a>.</p>
<h3>1.3.0</h3>
<p>New: WooCommerce one-click connection to SetChat for order tracking; Plugin Check compatibility (no manual <code>load_plugin_textdomain</code>); PHPCS-friendly DB access for API keys; updated FR/DE strings.</p>
<h3>1.2.9</h3>
<p>Improved: Added notification smoke-test button, notification health badge, and onboarding KPI event tracking in <code>Settings > SetChat</code>.</p>
<h3>1.2.8</h3>
<p>Improved: Checklist in <code>Settings > SetChat</code> now aligns with dashboard onboarding “done” signals (site + live test + notifications) to maximize trial conversion.</p>
<h3>1.2.7</h3>
<p>Improved: Gutenberg block icon + removed duplicate CSS class field.</p>
<h4>1.2.6</h4>
<p>Improved: Activation checklist in <code>Settings > SetChat</code> (KB/flows/pre-chat readiness) + auto-diagnose.</p>
<h4>1.2.5</h4>
<p>Improved: Gutenberg block editor UI (InspectorControls) for button text and CSS class.</p>
<h4>1.2.4</h4>
<p>Improved: Widget colors customization + Gutenberg block <code>[setchat/chat]</code> for one-click widget opening.</p>
<h4>1.2.3</h4>
<p>Maintenance release: compatibility, compliance and UX improvements. Recommended for all users.</p>
<h4>1.2.0</h4>
<p>Security hardening: sanitized all inputs, whitelist validation, proper script enqueuing. Recommended for all users.</p>


SetChat

Add a professional live chat to your WordPress site. FAQ chatbot, conversational flows, ticketing and more.

Contempo Creative Inc.

<p>Meet your always-on Conversational AI Agent trained on your data, ready to engage across channels. Whether it’s your website, Instagram, Facebook, WhatsApp, or Slack, ChatSpark delivers intelligent, 24/7 customer service that scales with your business.</p>
<p>The ChatSpark plugin makes it easy for customers to embed their AI Agent directly on their WordPress site. Just install the plugin, enter your AI Agent ID, and you’re live—no code, no hassle.</p>
<p><strong>Note:</strong> A ChatSpark account and an active subscription are required to obtain an AI Agent ID and use this plugin. Visit https://chatspark.io to sign up and explore pricing plans.</p>
<h3>Third-Party Service Disclosure</h3>
<p>This plugin relies on the external ChatSpark.io service to function. It powers the AI Agent embedded on your site, enabling seamless automated interactions with your visitors. All data exchanged between your site and ChatSpark.io is secured and used solely to facilitate intelligent, real-time engagement.</p>
<p>By using this plugin, you agree to the following:</p>
<ul>
<li>ChatSpark Terms of Service: https://chatspark.io/terms-and-conditions  </li>
<li>ChatSpark Privacy Policy: https://chatspark.io/privacy-policy</li>
</ul>
<p>Please ensure you comply with data handling regulations in your region when using third-party AI services.</p>


ChatSpark

Embed a ChatSpark Conversational AI Agent on your WordPress site.

SetChat vs ChatSpark