setglobal

<p><strong>SetChat</strong> is a modern, multi-tenant live chat solution that integrates seamlessly with your WordPress site.</p>
<h4>Features</h4>
<ul>
<li><strong>One-click setup</strong> — Paste your API key and the widget appears</li>
<li><strong>Multilingual admin</strong> — French, English, and German admin interface (more to come)</li>
<li><strong>WordPress user sync</strong> — Automatically identify logged-in users by name and email</li>
<li><strong>WooCommerce integration</strong> — Sync customer data and cart info to help agents faster</li>
<li><strong>WooCommerce one-click connect</strong> — Link your store to SetChat for order tracking without manual REST API key copy-paste (optional; read-only key)</li>
<li><strong>Page visibility control</strong> — Hide the widget on specific pages with wildcard support</li>
<li><strong>Position control</strong> — Place the widget bottom-right or bottom-left</li>
<li><strong>Language override</strong> — Force a widget language or auto-detect from the visitor’s browser</li>
<li><strong>Enable/disable toggle</strong> — Temporarily deactivate without losing configuration</li>
</ul>
<h4>Prerequisites</h4>
<p>An active <a href="https://setchat.co" rel="nofollow ugc">SetChat</a> account with an API key.</p>
<h4>Third-Party Services</h4>
<p>This plugin connects to the <strong>SetChat</strong> external service to provide live chat functionality. The following external requests are made:</p>
<ol>
<li><strong>Widget script</strong> — The plugin loads a JavaScript file from <code>https://widget.setchat.co/setchat.iife.js</code>. This script renders the chat widget on your website.</li>
<li><strong>Chat API</strong> — The widget communicates with <code>https://api.setchat.co</code> via WebSocket and HTTPS to send and receive chat messages in real time.</li>
</ol>
<p>These connections are essential for the plugin to function. No data is sent unless the plugin is enabled and an API key is configured.</p>
<p><strong>When “Sync logged-in users” is enabled</strong>, the logged-in user’s display name and email address are passed to the widget via HTML data attributes. This data is transmitted to the SetChat API when a chat conversation is started.</p>
<p><strong>When “WooCommerce sync” is enabled</strong>, WooCommerce customer information (name, email, phone, company) and cart summary (item count, total, currency) are also transmitted.</p>
<ul>
<li>SetChat website: <a href="https://setchat.co" rel="nofollow ugc">https://setchat.co</a></li>
<li>Terms of Service: <a href="https://setchat.co/terms" rel="nofollow ugc">https://setchat.co/terms</a></li>
<li>Privacy Policy: <a href="https://setchat.co/privacy" rel="nofollow ugc">https://setchat.co/privacy</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>SetChat processes personal data (visitor messages, optionally name and email) on behalf of the site operator. Data is stored on servers in Frankfurt, Germany (EU) and is subject to the General Data Protection Regulation (GDPR).</p>
<p>Site operators are data controllers and should update their privacy policy to disclose the use of SetChat for live chat. SetChat acts as a data processor.</p>
<p>For more details, see <a href="https://setchat.co/privacy" rel="nofollow ugc">SetChat Privacy Policy</a>.</p>
<h3>1.3.0</h3>
<p>New: WooCommerce one-click connection to SetChat for order tracking; Plugin Check compatibility (no manual <code>load_plugin_textdomain</code>); PHPCS-friendly DB access for API keys; updated FR/DE strings.</p>
<h3>1.2.9</h3>
<p>Improved: Added notification smoke-test button, notification health badge, and onboarding KPI event tracking in <code>Settings > SetChat</code>.</p>
<h3>1.2.8</h3>
<p>Improved: Checklist in <code>Settings > SetChat</code> now aligns with dashboard onboarding “done” signals (site + live test + notifications) to maximize trial conversion.</p>
<h3>1.2.7</h3>
<p>Improved: Gutenberg block icon + removed duplicate CSS class field.</p>
<h4>1.2.6</h4>
<p>Improved: Activation checklist in <code>Settings > SetChat</code> (KB/flows/pre-chat readiness) + auto-diagnose.</p>
<h4>1.2.5</h4>
<p>Improved: Gutenberg block editor UI (InspectorControls) for button text and CSS class.</p>
<h4>1.2.4</h4>
<p>Improved: Widget colors customization + Gutenberg block <code>[setchat/chat]</code> for one-click widget opening.</p>
<h4>1.2.3</h4>
<p>Maintenance release: compatibility, compliance and UX improvements. Recommended for all users.</p>
<h4>1.2.0</h4>
<p>Security hardening: sanitized all inputs, whitelist validation, proper script enqueuing. Recommended for all users.</p>


SetChat

Add a professional live chat to your WordPress site. FAQ chatbot, conversational flows, ticketing and more.

designforonline

<p>Forerunner AI Live Chat provides a complete, modern chat solution for WordPress websites using n8n or another automation platform. Connect your visitors with AI-powered conversations through webhook integration while maintaining full control over your data and user experience.</p>
<h4>Key Features</h4>
<ul>
<li>AI-Powered Chat – Connect to any AI service via webhook</li>
<li>Azure Functions Ready – Full support for Azure Functions with API Key authentication</li>
<li>Custom API Headers – Add custom authentication headers (X-API-Key, Bearer tokens, etc.)</li>
<li>Flexible Field Mapping – Configure request/response field names for any API format</li>
<li>Custom Bot Icons – Choose from built-in icons or upload your own</li>
<li>Mobile-Friendly Design – Responsive interface works on all devices</li>
<li>Easy Setup – Simple configuration with no coding required</li>
<li>Color Customization – Match your brand colors perfectly</li>
<li>Webhook Integration – Connect to any external AI service (n8n, Azure, AWS, custom APIs)</li>
<li>Configurable Timeout – Set custom timeout for slow AI agents (5-120 seconds)</li>
<li>Voice Chat Ready – Compatible with voice chat extensions</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install and activate the plugin</li>
<li>Configure your webhook URL in the settings (from n8n or any other<br />
webhook-capable service)</li>
<li>Customize the appearance, bot name, and messages to match your brand</li>
<li>Visitors can start chatting with your AI assistant immediately</li>
</ol>
<h4>Webhook Integration</h4>
<p>This plugin sends chat messages to your specified webhook URL, allowing seamless<br />
integration with n8n (our recommended starting point) or any other webhook-capable service.<br />
Common use cases include:</p>
<ul>
<li>Azure Functions – Full support with X-API-Key authentication</li>
<li>n8n, Zapier, Make (Integromat), or Pipedream workflows</li>
<li>OpenAI GPT models and Azure OpenAI Service</li>
<li>AWS Lambda with API Gateway</li>
<li>Google Cloud Functions</li>
<li>Custom AI services and REST APIs</li>
<li>Customer support systems</li>
<li>CRM integrations</li>
</ul>
<h4>Azure Functions Setup</h4>
<p>For Azure Functions integration:</p>
<ol>
<li>Enter your Azure Function URL in the Webhook Endpoint field</li>
<li>Set Authentication Type to “API Key Header”</li>
<li>Set Header Name to “X-API-Key” (or your function’s key name)</li>
<li>Enter your Azure Function key as the Header Value</li>
<li>Configure the Request/Response field names to match your function’s format</li>
</ol>
<p>The plugin connects exclusively to your specified webhook URL to process chat<br />
messages. No data is sent to third-party servers without your explicit configuration.</p>
<h3>Support</h3>
<p>For support questions, please use the WordPress.org support forums.<br />
We monitor these regularly and provide assistance with setup, configuration,<br />
and troubleshooting.</p>
<h3>Privacy</h3>
<p>This plugin sends chat messages exclusively to your specified webhook URL<br />
(for example, n8n, Zapier, Make, Pipedream, or a custom service).</p>
<p>No conversation data is stored on your website unless your webhook<br />
implementation chooses to do so. The plugin does not collect personal<br />
information beyond what visitors voluntarily enter in the chat interface.</p>
<h3>Third-Party Services</h3>
<p>This plugin may use the following external services:</p>
<p><strong>IP Geolocation Service (ip-api.com)</strong><br />
– Purpose: Display visitor location information (country and city) in the admin dashboard<br />
– Data sent: Visitor IP addresses only<br />
– When: Automatically when visitors access your website with the chat widget active<br />
– Terms of Service: http://ip-api.com/docs/legal<br />
– Privacy Policy: http://ip-api.com/docs/privacy<br />
– Note: This geolocation feature helps website administrators understand their visitor demographics but does not affect the chat functionality. No personal information beyond IP addresses is transmitted to this service.</p>
<p><strong>OpenAI Realtime API (api.openai.com)</strong><br />
– Purpose: Voice chat functionality for real-time audio conversations<br />
– Data sent: Audio streams and voice data during voice chat sessions<br />
– When: Only when voice chat is enabled and actively used (requires separate DFO Voice plugin)<br />
– Terms of Service: https://openai.com/terms/<br />
– Privacy Policy: https://openai.com/privacy/<br />
– Note: This service is only used when the DFO Voice Realtime plugin is installed and voice chat is enabled. The free version of this plugin has voice features disabled by default.</p>
<p><strong>DFO Voice Plugin API (local WordPress REST API)</strong><br />
– Purpose: Generate secure tokens for voice chat sessions<br />
– Data sent: Session requests and authentication data<br />
– When: Only when DFO Voice Realtime plugin is active and voice chat is initiated<br />
– Note: This is a local WordPress REST API endpoint, not an external service. No data is sent outside your website.</p>
<h3>Credits</h3>
<p>Developed by Design for Online®. Built with WordPress best practices and community feedback in mind.</p>


Forerunner® AI Live Chat

Modern AI-powered live chat for WordPress with webhook integration, Azure Functions support, and customizable appearance.

SetChat vs Forerunner® AI Live Chat