setglobal

<p><strong>SetChat</strong> is a modern, multi-tenant live chat solution that integrates seamlessly with your WordPress site.</p>
<h4>Features</h4>
<ul>
<li><strong>One-click setup</strong> — Paste your API key and the widget appears</li>
<li><strong>Multilingual admin</strong> — French, English, and German admin interface (more to come)</li>
<li><strong>WordPress user sync</strong> — Automatically identify logged-in users by name and email</li>
<li><strong>WooCommerce integration</strong> — Sync customer data and cart info to help agents faster</li>
<li><strong>Page visibility control</strong> — Hide the widget on specific pages with wildcard support</li>
<li><strong>Position control</strong> — Place the widget bottom-right or bottom-left</li>
<li><strong>Language override</strong> — Force a widget language or auto-detect from the visitor’s browser</li>
<li><strong>Enable/disable toggle</strong> — Temporarily deactivate without losing configuration</li>
</ul>
<h4>Prerequisites</h4>
<p>An active <a href="https://setchat.co" rel="nofollow ugc">SetChat</a> account with an API key.</p>
<h4>Third-Party Services</h4>
<p>This plugin connects to the <strong>SetChat</strong> external service to provide live chat functionality. The following external requests are made:</p>
<ol>
<li><strong>Widget script</strong> — The plugin loads a JavaScript file from <code>https://widget.setchat.co/setchat.iife.js</code>. This script renders the chat widget on your website.</li>
<li><strong>Chat API</strong> — The widget communicates with <code>https://api.setchat.co</code> via WebSocket and HTTPS to send and receive chat messages in real time.</li>
</ol>
<p>These connections are essential for the plugin to function. No data is sent unless the plugin is enabled and an API key is configured.</p>
<p><strong>When “Sync logged-in users” is enabled</strong>, the logged-in user’s display name and email address are passed to the widget via HTML data attributes. This data is transmitted to the SetChat API when a chat conversation is started.</p>
<p><strong>When “WooCommerce sync” is enabled</strong>, WooCommerce customer information (name, email, phone, company) and cart summary (item count, total, currency) are also transmitted.</p>
<ul>
<li>SetChat website: <a href="https://setchat.co" rel="nofollow ugc">https://setchat.co</a></li>
<li>Terms of Service: <a href="https://setchat.co/terms" rel="nofollow ugc">https://setchat.co/terms</a></li>
<li>Privacy Policy: <a href="https://setchat.co/privacy" rel="nofollow ugc">https://setchat.co/privacy</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>SetChat processes personal data (visitor messages, optionally name and email) on behalf of the site operator. Data is stored on servers in Frankfurt, Germany (EU) and is subject to the General Data Protection Regulation (GDPR).</p>
<p>Site operators are data controllers and should update their privacy policy to disclose the use of SetChat for live chat. SetChat acts as a data processor.</p>
<p>For more details, see <a href="https://setchat.co/privacy" rel="nofollow ugc">SetChat Privacy Policy</a>.</p>
<h3>1.2.9</h3>
<p>Improved: Added notification smoke-test button, notification health badge, and onboarding KPI event tracking in <code>Settings > SetChat</code>.</p>
<h3>1.2.8</h3>
<p>Improved: Checklist in <code>Settings > SetChat</code> now aligns with dashboard onboarding “done” signals (site + live test + notifications) to maximize trial conversion.</p>
<h3>1.2.7</h3>
<p>Improved: Gutenberg block icon + removed duplicate CSS class field.</p>
<h4>1.2.6</h4>
<p>Improved: Activation checklist in <code>Settings > SetChat</code> (KB/flows/pre-chat readiness) + auto-diagnose.</p>
<h4>1.2.5</h4>
<p>Improved: Gutenberg block editor UI (InspectorControls) for button text and CSS class.</p>
<h4>1.2.4</h4>
<p>Improved: Widget colors customization + Gutenberg block <code>[setchat/chat]</code> for one-click widget opening.</p>
<h4>1.2.3</h4>
<p>Maintenance release: compatibility, compliance and UX improvements. Recommended for all users.</p>
<h4>1.2.0</h4>
<p>Security hardening: sanitized all inputs, whitelist validation, proper script enqueuing. Recommended for all users.</p>


SetChat

Add a professional live chat to your WordPress site. FAQ chatbot, conversational flows, ticketing and more.

Jotform

<p>Jotform AI Chatbot, the best <strong>AI Chatbot</strong> that automates support, answers FAQs, drives <strong>WooCommerce</strong> sales, generates leads, and boosts engagement — easy setup, no coding!</p>
<p>🟪 Jotform AI Chatbot allows businesses to engage visitors, guide them through forms, and streamline communication effortlessly. By providing seamless, real-time assistance, it helps convert passive visitors into active users.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/WUFl9IVWqNg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h4>💬 What does the Jotform AI Chatbot do?</h4>
<p>The Jotform AI Chatbot plugin allows you to <strong>easily create and train custom chatbots</strong> to <strong>handle queries, guide users, and share information</strong>. It offers <strong>seamless publish</strong> on any WordPress site without coding and enhances user engagement through <strong>interactive conversations</strong>. You can <strong>customize</strong> chatbot personas, tones, and styles to align with your brand identity. With <strong>WooCommerce integration</strong>, the plugin supports online stores with product Q&A, order tracking, and cart recovery.</p>
<h4>🎥 Product demo videos:</h4>
<p>▶️ <a href="https://link.jotform.com/gKw5OEf1Kq" rel="nofollow ugc">How to Use Jotform AI Chatbot on WordPress</a><br />
▶️ <a href="https://link.jotform.com/XZ3hoL4IRx" rel="nofollow ugc">How to Set Up Your Chatbot WordPress Plugin in 5 Minutes</a><br />
▶️ <a href="https://link.jotform.com/wEhyKfnbDS" rel="nofollow ugc">How to Install Jotform AI Chatbot WordPress Plugin</a><br />
▶️ <a href="https://link.jotform.com/cEaxwHnep7" rel="nofollow ugc">How to Connect Your Jotform AI Chatbot to Your WooCommerce Store</a></p>
<h4>🚀 Why use Jotform AI Chatbot on your WordPress website?</h4>
<p>💬 <strong>Instant responses</strong>: Provide quick and accurate answers to FAQs, ensuring users receive the necessary information immediately.<br />
📱 <strong>Mobile-fiendly live chat widget</strong>: A fully responsive chat experience that adapts seamlessly to desktop, tablet, and mobile devices. Ensure every visitor enjoys smooth, accessible conversations—anytime, anywhere.<br />
ℹ️ <strong>Multilingual support</strong>: Communicate with users in their preferred language to expand your global reach.<br />
🎨 <strong>Customizable branding</strong>: Align the chatbot’s design with your website’s branding for a cohesive and integrated user experience.<br />
🔒 <strong>Secure and reliable</strong>: Built on Jotform’s robust infrastructure, the AI Chatbot keeps your data safe and ensures consistent, dependable performance.</p>
<h4>🚀 Top features of Jotform AI Chatbot WordPress Plugin</h4>
<p>🟣 <strong>Advanced customization & training</strong>: With the Agent Builder, you can tailor responses, tone, layout control, appearance, and target device, using your data and insights for personalized interactions.<br />
🟣 <strong>Auto train</strong>: The plugin automatically crawls your website content and trains the chatbot without any manual setup. Whenever you update your pages or add a new page, blog post, or FAQ, the chatbot stays in sync and instantly learns from the latest information. This ensures visitors always receive accurate, up-to-date answers, saving you hours of maintenance while delivering a smarter, more reliable customer experience.<br />
🟣 <strong>Chatbot visibility</strong>: Decide where the chatbot should appear on your website. You can choose which pages or typed URLs the chatbot will be shıwn or hidden.<br />
🟣 <strong>Form assistance</strong>: Guide users through form completion with a conversational flow to reduce errors and improve submission success.<br />
🟣 <strong>Chatbot Conversations</strong>: View and manage all user chats directly from your WordPress dashboard. Track interactions, review messages, and respond in real time—without leaving your  site.</p>
<h4>🌍 Multi-language AI Chatbot for global support</h4>
<p>The Jotform AI Chatbot automatically adapts to your visitors’ preferred language, supporting seamless conversations in dozens of languages worldwide. Deliver personalized, AI-powered assistance in your users’ native language—no manual setup required.</p>
<h4>🛒 Smart eCommerce chatbot</h4>
<ul>
<li>Boost your WooCommerce store with Jotform AI Chatbot WordPress Plugin:</li>
<li>Engage visitors by answering product questions in real time</li>
<li>Assist with order tracking</li>
<li>Reduce cart abandonment</li>
<li>Drive more completed purchases</li>
<li>Suggest relevant items and create natural upsell moments</li>
<li>Turn casual visitors into repeat buyers with always-on assistance</li>
</ul>
<p>💡<em>Tip: Want to get started even faster? Explore our ready-made <a href="https://link.jotform.com/71R2XHz9A7" rel="nofollow ugc">AI Chatbot templates</a> for various industries. Choose a template, customize it, and publish it on your website in minutes.</em></p>
<p>ℹ️ If you have any questions or concerns regarding your online forms, chatbots, or our Agent Builder, feel free to contact our friendly 24-7 <a href="https://link.jotform.com/xNCqA3ySkh" rel="nofollow ugc">support team</a>.</p>
<p>🔍 Discover all the features and capabilities of the Jotform AI Chatbot Plugin in our detailed <a href="https://link.jotform.com/Yfrmv3z1JH" rel="nofollow ugc">user guide</a>.</p>
<h4>Who can benefit from Jotform AI Chatbot?</h4>
<p>Jotform AI Chatbot is designed to meet the needs of various users and industries:</p>
<p>🛒 <strong>WooCommerce store owners</strong>: Help shoppers find the perfect products, provide instant support, and handle order tracking to reduce cart abandonment.<br />
👩🏽‍💼 <strong>Small to mid-sized business owners</strong> using WordPress who want to capture leads, qualify visitors, or provide instant support.<br />
✏️ <strong>Agencies and freelancers</strong> who build WordPress websites for clients and need to add interactive engagement tools.<br />
🧳 <strong>Travel and hospitality businesses</strong> (hotels, tour operators, restaurants) that want to answer booking inquiries instantly, share availability, and improve the guest experience on their websites.<br />
🧑🏾‍💻 <strong>SaaS companies</strong> using WordPress for their marketing sites that need to engage prospects, qualify leads, and direct them to demos, trials, or pricing pages.<br />
📚 <strong>Content creators, coaches, and educators</strong> who want to automate responses, book sessions, or provide resources through their site.<br />
🎉 <strong>Event organizers</strong>: Simplify event registration, answer attendee questions, and provide real-time updates.<br />
💬 <strong>Customer support teams</strong>: Deliver 24-7 assistance to resolve user issues, answer common questions, and escalate complex queries when necessary.</p>
<h3>🛠️ External Services</h3>
<p>This plugin connects to external services to provide functionality and improve user experience. Below are the details of the external services used:</p>
<p>🌟 <strong>Jotform AI platform</strong></p>
<ul>
<li>The plugin connects to Jotform’s servers to enable chatbot creation, training, and deployment. This includes accessing your Jotform account data to retrieve chatbot configurations and training data.</li>
<li><a href="https://www.jotform.com/privacy/?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=chatbot_plugin_content&utm_content=privacy" rel="nofollow ugc">Privacy Policy</a></li>
<li><a href="https://www.jotform.com/ai-terms/?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=chatbot_plugin_content&utm_content=ai-terms" rel="nofollow ugc">AI Terms of Use</a></li>
<li><a href="https://www.jotform.com/terms/?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=chatbot_plugin_content&utm_content=terms" rel="nofollow ugc">Terms of Use</a></li>
</ul>
<p>⚙️ <strong>API usage</strong><br />
  – The plugin makes external API requests on the following domain to enable chatbot-related functionalities:<br />
         <strong>https://api.jotform.com</strong><br />
  – The plugin uses this domain [<strong>https://api.jotform.com</strong>] as an API service to create realtime chatbot agent conversions.</p>
<p>☁️ <strong>CDN usage</strong><br />
– The plugin makes external CDN requests on the following domain to enable chatbot-related functionalities:<br />
       <strong>https://cdn.jotfor.ms</strong><br />
– The plugin uses the domain [<strong>https://cdn.jotfor.ms</strong>] as a CDN service to deliver and render the embedded AI Chatbot.</p>
<p>🔑 <strong>API Key usage</strong><br />
– The plugin uses an API key, which is sent to the domain [<strong>https://api.jotform.com</strong>] to authenticate with the Jotform API service.</p>
<p>🛍️ <strong>WooCommerce integration</strong></p>
<p>If WooCommerce is installed and connected, the plugin can access WooCommerce data (such as products, orders, and customer information) to allow the chatbot to answer related questions. This data remains on your WordPress site and is not sent to third-party services except through Jotform’s servers when needed for chatbot responses.</p>
<h3>📎 Data disclosure</h3>
<p>The plugin may send the following data to external services:</p>
<ul>
<li>Chatbot configurations and training data (sent to Jotform servers).</li>
<li>User input and interaction data (processed to generate responses).</li>
<li>IP address and metadata for debugging and analytics purposes.</li>
</ul>


AI Chatbot – Jotform

AI chatbot that automates support, answers FAQs, drives WooCommerce sales, generates leads, and boosts engagement — easy setup, no coding!

SetChat vs AI Chatbot – Jotform