setglobal

<p><strong>SetChat</strong> is a modern, multi-tenant live chat solution that integrates seamlessly with your WordPress site.</p>
<h4>Features</h4>
<ul>
<li><strong>One-click setup</strong> — Paste your API key and the widget appears</li>
<li><strong>Multilingual admin</strong> — French, English, and German admin interface (more to come)</li>
<li><strong>WordPress user sync</strong> — Automatically identify logged-in users by name and email</li>
<li><strong>WooCommerce integration</strong> — Sync customer data and cart info to help agents faster</li>
<li><strong>Page visibility control</strong> — Hide the widget on specific pages with wildcard support</li>
<li><strong>Position control</strong> — Place the widget bottom-right or bottom-left</li>
<li><strong>Language override</strong> — Force a widget language or auto-detect from the visitor’s browser</li>
<li><strong>Enable/disable toggle</strong> — Temporarily deactivate without losing configuration</li>
</ul>
<h4>Prerequisites</h4>
<p>An active <a href="https://setchat.co" rel="nofollow ugc">SetChat</a> account with an API key.</p>
<h4>Third-Party Services</h4>
<p>This plugin connects to the <strong>SetChat</strong> external service to provide live chat functionality. The following external requests are made:</p>
<ol>
<li><strong>Widget script</strong> — The plugin loads a JavaScript file from <code>https://widget.setchat.co/setchat.iife.js</code>. This script renders the chat widget on your website.</li>
<li><strong>Chat API</strong> — The widget communicates with <code>https://api.setchat.co</code> via WebSocket and HTTPS to send and receive chat messages in real time.</li>
</ol>
<p>These connections are essential for the plugin to function. No data is sent unless the plugin is enabled and an API key is configured.</p>
<p><strong>When “Sync logged-in users” is enabled</strong>, the logged-in user’s display name and email address are passed to the widget via HTML data attributes. This data is transmitted to the SetChat API when a chat conversation is started.</p>
<p><strong>When “WooCommerce sync” is enabled</strong>, WooCommerce customer information (name, email, phone, company) and cart summary (item count, total, currency) are also transmitted.</p>
<ul>
<li>SetChat website: <a href="https://setchat.co" rel="nofollow ugc">https://setchat.co</a></li>
<li>Terms of Service: <a href="https://setchat.co/terms" rel="nofollow ugc">https://setchat.co/terms</a></li>
<li>Privacy Policy: <a href="https://setchat.co/privacy" rel="nofollow ugc">https://setchat.co/privacy</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>SetChat processes personal data (visitor messages, optionally name and email) on behalf of the site operator. Data is stored on servers in Frankfurt, Germany (EU) and is subject to the General Data Protection Regulation (GDPR).</p>
<p>Site operators are data controllers and should update their privacy policy to disclose the use of SetChat for live chat. SetChat acts as a data processor.</p>
<p>For more details, see <a href="https://setchat.co/privacy" rel="nofollow ugc">SetChat Privacy Policy</a>.</p>
<h3>1.2.9</h3>
<p>Improved: Added notification smoke-test button, notification health badge, and onboarding KPI event tracking in <code>Settings > SetChat</code>.</p>
<h3>1.2.8</h3>
<p>Improved: Checklist in <code>Settings > SetChat</code> now aligns with dashboard onboarding “done” signals (site + live test + notifications) to maximize trial conversion.</p>
<h3>1.2.7</h3>
<p>Improved: Gutenberg block icon + removed duplicate CSS class field.</p>
<h4>1.2.6</h4>
<p>Improved: Activation checklist in <code>Settings > SetChat</code> (KB/flows/pre-chat readiness) + auto-diagnose.</p>
<h4>1.2.5</h4>
<p>Improved: Gutenberg block editor UI (InspectorControls) for button text and CSS class.</p>
<h4>1.2.4</h4>
<p>Improved: Widget colors customization + Gutenberg block <code>[setchat/chat]</code> for one-click widget opening.</p>
<h4>1.2.3</h4>
<p>Maintenance release: compatibility, compliance and UX improvements. Recommended for all users.</p>
<h4>1.2.0</h4>
<p>Security hardening: sanitized all inputs, whitelist validation, proper script enqueuing. Recommended for all users.</p>


SetChat

Add a professional live chat to your WordPress site. FAQ chatbot, conversational flows, ticketing and more.

popupsmart

<p><strong>LiveChatAI</strong> is the easiest way to add intelligent customer support to your WordPress website. Our AI-powered chatbot resolves 70% of customer queries automatically, saving time for both your team and your customers.</p>
<h3>🚀 Why Choose LiveChatAI?</h3>
<ul>
<li><strong>5-Minute Setup</strong> – Just paste your chatbot ID and you’re live</li>
<li><strong>70% Resolution Rate</strong> – Proven to handle most customer queries automatically</li>
<li><strong>24/7 AI Support</strong> – Your customers get instant help any time</li>
<li><strong>Seamless Human Handoff</strong> – Complex issues transfer to your team automatically</li>
<li><strong>Multiple Integration Options</strong> – Auto-load, shortcodes, widgets, or Gutenberg blocks</li>
<li><strong>Modern Professional UI</strong> – Beautiful interface that matches your brand</li>
</ul>
<h3>⚡ Key Features</h3>
<ul>
<li><strong>Instant AI Responses</strong> – Get answers from your knowledge base immediately</li>
<li><strong>Multi-Language Support</strong> – Communicate with customers in 95+ languages</li>
<li><strong>Mobile Optimized</strong> – Perfect experience on all devices and screen sizes</li>
<li><strong>WordPress Native</strong> – Built specifically for WordPress with no conflicts</li>
<li><strong>Advanced Analytics</strong> – Track performance and customer satisfaction</li>
<li><strong>GDPR Compliant</strong> – Privacy-focused design with data protection built-in</li>
</ul>
<h3>🎯 Perfect For</h3>
<ul>
<li><strong>E-commerce Stores</strong> – Handle product questions, orders, and support</li>
<li><strong>Service Businesses</strong> – Qualify leads and answer common questions</li>
<li><strong>SaaS Companies</strong> – Reduce support tickets with instant answers</li>
<li><strong>Content Creators</strong> – Engage with your audience 24/7</li>
<li><strong>Any WordPress Site</strong> – Improve user experience with instant help</li>
</ul>
<h3>🛠️ How It Works</h3>
<ol>
<li><strong>Create Your Chatbot</strong> – Sign up at <a href="https://livechatai.com" rel="nofollow ugc">LiveChatAI.com</a> and create your AI assistant</li>
<li><strong>Train with Your Data</strong> – Upload documents, add Q&As, or connect your website</li>
<li><strong>Get Your Chatbot ID</strong> – Copy the ID from your dashboard’s “Embed & Integrate” section</li>
<li><strong>Install & Configure</strong> – Paste your ID in WordPress settings and you’re live!</li>
</ol>
<h3>📋 Integration Options</h3>
<p><strong>Automatic Messenger (Recommended)</strong><br />
The chatbot appears as a floating messenger on all pages automatically.</p>
<p><strong>Shortcode Integration</strong><br />
    <code>[livechatai]<br />
[livechatai chatbot_id="your-custom-id"]</code></p>
<p><strong>WordPress Widget</strong><br />
Add to sidebars, footers, or any widget area through Appearance <span aria-hidden="true" class="wp-exclude-emoji">→</span> Widgets.</p>
<p><strong>Gutenberg Block</strong><br />
Search for “LiveChatAI” in the block editor for visual integration.</p>
<h3>🎨 Customization</h3>
<ul>
<li><strong>Custom Styling</strong> – Match your brand colors and design</li>
<li><strong>Custom Messages</strong> – Personalize greetings and responses</li>
<li><strong>Advanced Routing</strong> – Route conversations based on intent</li>
<li><strong>Integration Ready</strong> – Connect with CRM, email, and other tools</li>
</ul>
<h3>🔧 Developer Friendly</h3>
<ul>
<li><strong>Clean Code</strong> – Well-documented and following WordPress standards</li>
<li><strong>Hooks & Filters</strong> – Customize behavior with WordPress actions and filters</li>
<li><strong>No Conflicts</strong> – Designed to work seamlessly with other plugins</li>
<li><strong>Performance Optimized</strong> – Lightweight and fast-loading</li>
</ul>
<h3>📞 Need Help?</h3>
<ul>
<li><strong>Documentation</strong> – <a href="https://help.livechatai.com" rel="nofollow ugc">help.livechatai.com</a></li>
<li><strong>Video Tutorials</strong> – Step-by-step setup guides</li>
<li><strong>Live Support</strong> – Chat with our team (yes, we use our own chatbot!)</li>
<li><strong>Community Forum</strong> – Connect with other users</li>
</ul>
<h3>Additional Info</h3>
<p><strong>Minimum Requirements:</strong><br />
* WordPress 5.0 or higher<br />
* PHP 7.4 or higher<br />
* A LiveChatAI account (free signup available)</p>
<p><strong>Recommended:</strong><br />
* WordPress latest version<br />
* PHP 8.0 or higher<br />
* HTTPS enabled (for optimal security)</p>
<p><strong>Links:</strong><br />
* <a href="https://livechatai.com/blog/how-to-add-ai-chatbot-on-wordpress-website" rel="nofollow ugc">Plugin Homepage</a><br />
* <a href="https://app.livechatai.com" rel="nofollow ugc">LiveChatAI Dashboard</a><br />
* <a href="https://help.livechatai.com" rel="nofollow ugc">Documentation</a><br />
* <a href="https://livechatai.com/contact" rel="nofollow ugc">Support</a><br />
* <a href="https://livechatai.com/privacy" rel="nofollow ugc">Privacy Policy</a></p>
<p><strong>Made with ❤️ by the LiveChatAI Team</strong></p>


LiveChatAI

Transform your WordPress site with AI-powered customer support that resolves 70% of queries instantly. No coding required!

SetChat vs LiveChatAI