setglobal

<p><strong>SetChat</strong> is a modern, multi-tenant live chat solution that integrates seamlessly with your WordPress site.</p>
<h4>Features</h4>
<ul>
<li><strong>One-click setup</strong> — Paste your API key and the widget appears</li>
<li><strong>Multilingual admin</strong> — French, English, and German admin interface (more to come)</li>
<li><strong>WordPress user sync</strong> — Automatically identify logged-in users by name and email</li>
<li><strong>WooCommerce integration</strong> — Sync customer data and cart info to help agents faster</li>
<li><strong>Page visibility control</strong> — Hide the widget on specific pages with wildcard support</li>
<li><strong>Position control</strong> — Place the widget bottom-right or bottom-left</li>
<li><strong>Language override</strong> — Force a widget language or auto-detect from the visitor’s browser</li>
<li><strong>Enable/disable toggle</strong> — Temporarily deactivate without losing configuration</li>
</ul>
<h4>Prerequisites</h4>
<p>An active <a href="https://setchat.co" rel="nofollow ugc">SetChat</a> account with an API key.</p>
<h4>Third-Party Services</h4>
<p>This plugin connects to the <strong>SetChat</strong> external service to provide live chat functionality. The following external requests are made:</p>
<ol>
<li><strong>Widget script</strong> — The plugin loads a JavaScript file from <code>https://widget.setchat.co/setchat.iife.js</code>. This script renders the chat widget on your website.</li>
<li><strong>Chat API</strong> — The widget communicates with <code>https://api.setchat.co</code> via WebSocket and HTTPS to send and receive chat messages in real time.</li>
</ol>
<p>These connections are essential for the plugin to function. No data is sent unless the plugin is enabled and an API key is configured.</p>
<p><strong>When “Sync logged-in users” is enabled</strong>, the logged-in user’s display name and email address are passed to the widget via HTML data attributes. This data is transmitted to the SetChat API when a chat conversation is started.</p>
<p><strong>When “WooCommerce sync” is enabled</strong>, WooCommerce customer information (name, email, phone, company) and cart summary (item count, total, currency) are also transmitted.</p>
<ul>
<li>SetChat website: <a href="https://setchat.co" rel="nofollow ugc">https://setchat.co</a></li>
<li>Terms of Service: <a href="https://setchat.co/terms" rel="nofollow ugc">https://setchat.co/terms</a></li>
<li>Privacy Policy: <a href="https://setchat.co/privacy" rel="nofollow ugc">https://setchat.co/privacy</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>SetChat processes personal data (visitor messages, optionally name and email) on behalf of the site operator. Data is stored on servers in Frankfurt, Germany (EU) and is subject to the General Data Protection Regulation (GDPR).</p>
<p>Site operators are data controllers and should update their privacy policy to disclose the use of SetChat for live chat. SetChat acts as a data processor.</p>
<p>For more details, see <a href="https://setchat.co/privacy" rel="nofollow ugc">SetChat Privacy Policy</a>.</p>
<h3>1.2.9</h3>
<p>Improved: Added notification smoke-test button, notification health badge, and onboarding KPI event tracking in <code>Settings > SetChat</code>.</p>
<h3>1.2.8</h3>
<p>Improved: Checklist in <code>Settings > SetChat</code> now aligns with dashboard onboarding “done” signals (site + live test + notifications) to maximize trial conversion.</p>
<h3>1.2.7</h3>
<p>Improved: Gutenberg block icon + removed duplicate CSS class field.</p>
<h4>1.2.6</h4>
<p>Improved: Activation checklist in <code>Settings > SetChat</code> (KB/flows/pre-chat readiness) + auto-diagnose.</p>
<h4>1.2.5</h4>
<p>Improved: Gutenberg block editor UI (InspectorControls) for button text and CSS class.</p>
<h4>1.2.4</h4>
<p>Improved: Widget colors customization + Gutenberg block <code>[setchat/chat]</code> for one-click widget opening.</p>
<h4>1.2.3</h4>
<p>Maintenance release: compatibility, compliance and UX improvements. Recommended for all users.</p>
<h4>1.2.0</h4>
<p>Security hardening: sanitized all inputs, whitelist validation, proper script enqueuing. Recommended for all users.</p>


SetChat

Add a professional live chat to your WordPress site. FAQ chatbot, conversational flows, ticketing and more.

wpiko

<p>WPiko AI Chatbot brings OpenAI’s latest models to your WordPress site for instant, accurate answers, lead capture, and automated support—without monthly fees. It’s fast, flexible, and designed for real business outcomes like resolving FAQs, assisting shoppers, and qualifying leads.</p>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/CCgrX_wZCg4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<h3>💬 What you can do</h3>
<ul>
<li>Provide 24/7 AI support and reduce tickets with precise, on-brand answers</li>
<li>Train on your site/files for domain-specific answers</li>
<li>Review conversations and improve AI responses</li>
<li>Embed a chatbot on any page using a shortcode or show a floating widget site‑wide</li>
</ul>
<h3>🆓 Key features (Free)</h3>
<ul>
<li>OpenAI Responses API integration for fast, reliable conversations</li>
<li>Works with the latest models, tailor tone and behavior via instructions</li>
<li>Full localization: Customize all chatbot interface text, placeholders, and error messages to any language</li>
<li>Style the interface to match any website’s design (colors, dimensions, icons)</li>
<li>Floating chatbot and shortcode embed: <code>[wpiko_chatbot]</code></li>
<li>Pre-made quick questions and custom conversation starters</li>
<li>File uploads for knowledge enrichment (assistant knowledge base)</li>
<li>Basic conversation management and admin-side conversation export (with translation)</li>
<li>User transcript download from the chat UI</li>
<li>Sound notifications, error messages, page exclusion rules</li>
<li>Secure API key handling</li>
</ul>
<h3>🚀 Pro adds</h3>
<ul>
<li><strong>Mobile App (PWA)</strong> — Monitor and reply to conversations from your phone without opening WordPress</li>
<li><strong>Admin Takeover</strong> — Take over any conversation from AI and chat with the user live in real-time</li>
<li><strong>Push Notifications</strong> — Get notified instantly on your phone when a visitor sends a message</li>
<li>Advanced analytics and reporting (device, geo, usage graphs)</li>
<li>Capture emails/leads with customizable localized fields</li>
<li>Localizable contact form with file attachments and reCAPTCHA support</li>
<li>Enhanced WooCommerce integration (product cards, product assistance)</li>
<li>Website content scanning and a Q&A builder for custom knowledge</li>
<li>Advanced conversation management and cleanup tools</li>
<li>AI-powered response enhancement for operators</li>
</ul>
<h3>🌍 Any Language & Localization Support</h3>
<p>WPiko is designed for a global audience. You can fully customize every text element your visitors see, from the chatbot name and welcome message to input placeholders and error notifications. More importantly, the AI itself is language-agnostic: train it with documents in any language, and it will converse naturally with your users in their preferred tongue.</p>
<h3>🔐 Reliable, Fast, Secure</h3>
<p>WPiko is optimized for performance and security. The chatbot loads fast, enqueues only essential assets, and protects your customer data.</p>
<h3>📱 Mobile-Friendly</h3>
<p>WPiko’s chatbot adapts seamlessly to phones, tablets, and desktops. Touch‑friendly buttons, adjustable dimensions, and compatibility with common themes and page builders ensure a smooth experience without covering key UI elements. The admin includes a mobile‑friendly navigation.</p>
<h3>✅ Get Started with WPiko Chatbot Today</h3>
<p>Installing WPiko Chatbot for WordPress takes just a few clicks. Start with our free plugin and upgrade anytime to unlock advanced premium tools.</p>
<p>Learn more: <a href="https://wpiko.com/chatbot" rel="nofollow ugc">WPiko Chatbot</a></p>
<h3>External Services</h3>
<p>This plugin relies on third-party external services to provide its functionality. Below is detailed information about each service used:</p>
<p><strong>OpenAI API</strong><br />
* <strong>What it is</strong>: OpenAI’s API service that provides access to advanced AI language models and assistants.<br />
* <strong>What it’s used for</strong>: This service powers the core chatbot functionality, including generating responses, managing conversations, creating and updating AI assistants, handling file uploads for knowledge base, and managing vector stores for file search capabilities.<br />
* <strong>What data is sent</strong>: User messages/questions, chatbot configuration settings (name, instructions, model selection), uploaded files for the knowledge base, conversation context, and API authentication tokens.<br />
* <strong>When data is sent</strong>: Every time a user interacts with the chatbot, when configuring the AI assistant, when uploading files to the knowledge base, and when administrators test the API connection.<br />
* <strong>Service provider</strong>: OpenAI<br />
* <strong>Terms of Service</strong>: https://openai.com/terms/<br />
* <strong>Privacy Policy</strong>: https://openai.com/privacy/</p>
<p><strong>IP-API.com Location Service</strong><br />
* <strong>What it is</strong>: A geolocation service that provides location information based on IP addresses.<br />
* <strong>What it’s used for</strong>: To determine the approximate geographical location of website visitors for analytics and conversation tracking purposes (available in Pro version).<br />
* <strong>What data is sent</strong>: The visitor’s IP address only.<br />
* <strong>When data is sent</strong>: When a user starts a conversation with the chatbot (only if analytics features are enabled).<br />
* <strong>Service provider</strong>: IP-API.com<br />
* <strong>Terms of Service</strong>: https://ip-api.com/docs/legal<br />
* <strong>Privacy Policy</strong>: https://ip-api.com/docs/legal</p>


WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress

AI chatbot for WordPress with ChatGPT/OpenAI. WooCommerce, lead capture, and 24/7 support. Powered by Responses API. No monthly subscription.

SetChat vs WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress