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Shipable Chat allows you to easily add a customizable AI-powered chat widget to your WordPress website. Provide instant support to your visitors with the power of AI.
Features:
<ul>
<li>Easy setup – just add your param key</li>
<li>Customizable chat widget</li>
<li>Lightweight integration</li>
<li>Flexible display options – automatic or via shortcode</li>
</ul>
<h3>External services</h3>
This plugin connects to an external service to provide live chatbot functionality via an embeddable widget.
It loads a JavaScript file from <code>https://app.shipable.ai/agent-chat/chatbox.min.js</code> to display the chat interface. This script is required for the plugin to work correctly.
When the script is loaded, the following data may be transmitted to the external service: 
– User’s IP address 
– Browser and device information (user agent) 
– The URL of the page where the widget is embedded
When a user interacts with the chatbot, the conversation history is sent to and stored by Shipable AI. This may include any data the user voluntarily submits via the chat (e.g., email address, questions, etc.).
All chatbot logic and data storage are handled externally via the user’s Shipable account.
This service is provided by Shipable AI: 
– <a href="https://www.shipable.ai/terms-and-condations" rel="nofollow ugc">Terms of Service</a> 
– <a href="https://shipable.ai/privacy-policy" rel="nofollow ugc">Privacy Policy</a>

Shipable Chat

Add a customizable AI chat assistant to your WordPress website.

Daniel Bachhuber

Alex Mills

Konstantin Kovshenin

Ian Dunn

VarunAgw

Andrew Spittle

SupportFlow is a web based help desk software. SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface.
<h3>A few of its features are:</h3>
<ul>
<li>
Allow agents to create/reply tickets using web interface.
</li>
<li>
Customers can create ticket by sending an E-Mail or filling a web based form.
</li>
<li>
Agents can opt to get E-Mail notifications of replies of tickets.
</li>
<li>
Administrator can limit agents access to particular tags.
</li>
<li>
Administrators can see daily/weekly/monthly ticket statistics.
</li>
<li>
Agents can view tickets assigned to them in admin dashboard.
</li>
<li>
Agents can insert predefined replies to the tickets.
</li>
<li>
Agents can add their signature to tickets using one-click.
</li>
<li>
Agents can forward whole conversation to anyone using its E-Mail ID.
</li>
</ul>
To contribute to SupportFlow visit [github] (http://github.com/SupportFlow/supportflow/).

SupportFlow

Running PHP7 and 4.5-alpha-36246 and I just wanted to say that everything works great!  Although I can't read & write code at 100% fluency, I just wanted to post over here so that the theme authors would know that Yes Indeed! Everything's looking great!



So Far So Goo

Finally a simple plugin for ticketing that uses posts types and user roles in WordPress the proper way! I can't wait to integrate it in our network! Yay!

Disclaimer: I haven't tested the email notifications and ticket creation yet.

Nothing more than the most important features

SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface.

Shipable Chat vs SupportFlow