en0x

<p>The idea was it to create a Ticket System completely for the Front-End, and that’s the result!<br />
This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page.<br />
You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.</p>
<h4>Demo</h4>
<p><a href="http://demo.en0x.de" rel="nofollow ugc">Right here</a></p>
<h4>GitHub</h4>
<p><a href="https://github.com/en00x/Simple-Ticket-System-WordPress" rel="nofollow ugc">This Plugin on Github</a></p>
<h4>Key features</h4>
<ul>
<li>Completely for the Front-End.</li>
<li>Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.</li>
<li>E-Mail Notification</li>
<li>To every ticket you get a link so you can check your ticket and also write with the support like a chat.</li>
<li>Normal users can take, edit their own and adopt tickets. They also can add appointments.</li>
<li>Admin users can edit all tickets and allocate tickets to other users.</li>
<li>You can add notes and solutions to every ticket.</li>
<li>You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.</li>
<li>Datepicker Field</li>
<li>Under “New Tickets” the tickets automatically reload every 30 seconds.</li>
</ul>
<h3>Languages and Localization?</h3>
<p>The plugin currently comes with the following translations:<br />
English, German</p>


Support Ticket System

Simple, fast and responsive ticket system for the Front-End to receive and store Problems of Customers or Visitors, with a great search function.

uPress

Ilan Firsov

Mondo Design

<p>Booter – Bots & Crawlers Manager is a preventative measure (treatment in advance) and treatment of damages caused by crawlers and bots.<br />
The plugin uses a number of existing technologies which are known by crawlers and bots and takes them one step forward – smartly and almost completely automatically.<br />
To allow the plugin to function correctly, you must follow the instructions and manually enter some data (which must be done by a human being to avoid errors).</p>
<h4>At the prevention level</h4>
<ul>
<li>Booter allows you to manage and create an advanced dynamic robots.txt file.</li>
<li>View a 404 error log to see the most common bad links.</li>
<li>Blocking bad bots that cause high server loads due to very frequent page crawls, or are used to search for security vulnerabilities.</li>
</ul>
<h4>At the treatment level</h4>
<ul>
<li>Booter allows you to limit the amount of requests from crawlers and bots, if or when they exceed the specified amount of requests per minute, it will be rejected for a specified period of time.</li>
<li>Rejecting links that we do not want in the fastest way, not by just blocking but by sending the appropriate HTTP status code to make search engines forget them.</li>
</ul>
<h4>Instructions for use in case of damage treatment</h4>
<ol>
<li>Activate the plugin.</li>
<li>Enable the 404 error log option.</li>
<li>Set the access rate limit.</li>
<li>Watch the 404 log, try to find common parts in the URLs that repeats most often.</li>
<li>Enter the common parts to the “reject links” page, and ensure the rejection code is 410.</li>
<li>Clear the 404 error log.</li>
<li>Repeat the process once every few hours until the 404 error log remains blank.</li>
<li>Check the status of your website’s index coverage every few days.</li>
</ol>


Booter – Bots & Crawlers Manager

Booter - Bots & Crawlers Manager is a preventative measure (treatment in advance) and treatment of damages caused by crawlers and bots.

Support Ticket System vs Booter – Bots & Crawlers Manager