en0x

The idea was it to create a Ticket System completely for the Front-End, and that’s the result! 
This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page. 
You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.
<h4>Demo</h4>
<a href="http://demo.en0x.de" rel="nofollow ugc">Right here</a>
<h4>GitHub</h4>
<a href="https://github.com/en00x/Simple-Ticket-System-WordPress" rel="nofollow ugc">This Plugin on Github</a>
<h4>Key features</h4>
<ul>
<li>Completely for the Front-End.</li>
<li>Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.</li>
<li>E-Mail Notification</li>
<li>To every ticket you get a link so you can check your ticket and also write with the support like a chat.</li>
<li>Normal users can take, edit their own and adopt tickets. They also can add appointments.</li>
<li>Admin users can edit all tickets and allocate tickets to other users.</li>
<li>You can add notes and solutions to every ticket.</li>
<li>You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.</li>
<li>Datepicker Field</li>
<li>Under “New Tickets” the tickets automatically reload every 30 seconds.</li>
</ul>
<h3>Languages and Localization?</h3>
The plugin currently comes with the following translations: 
English, German

Support Ticket System

Simple, fast and responsive ticket system for the Front-End to receive and store Problems of Customers or Visitors, with a great search function.

Dits.Agency

DITS Easy Callback Button adds a floating button that allows site visitors to request a callback easily. 
This plugin is translation-ready.
<h3>Third-party Resources</h3>
<ul>
<li>
Resource Name: Phone Icon (phone.svg) 
License: GPLv2 or later 
License URI: https://www.gnu.org/licenses/gpl-2.0.html
</li>
<li>
Resource Name: Telegram Icon (telegram.svg) 
License: GPLv2 or later 
License URI: https://www.gnu.org/licenses/gpl-2.0.html
</li>
<li>
Resource Name: Viber Icon (viber.svg) 
License: GPLv2 or later 
License URI: https://www.gnu.org/licenses/gpl-2.0.html
</li>
<li>
Resource Name: WhatsApp Icon (whatsapp.svg) 
License: GPLv2 or later 
License URI: https://www.gnu.org/licenses/gpl-2.0.html
</li>
<li>
Resource Name: IMask.js 
License: MIT 
License URI: https://github.com/uNmAnNeR/imaskjs 
Source: https://imask.js.org/
</li>
<li>
Resource Name: MicroModal (micromodal.min.js) 
License: MIT 
License URI: https://opensource.org/licenses/MIT 
Source: https://github.com/ghosh/Micromodal
</li>
</ul>
<h3>External Services</h3>
This plugin provides an option to contact via WhatsApp.
When enabled, the plugin generates a link to the WhatsApp API service 
(https://api.whatsapp.com/send).
Data sent: 
– Phone number configured by the site administrator
Data is sent only when a visitor clicks the WhatsApp button.
This service is provided by WhatsApp (Meta): 
Terms of Service: https://www.whatsapp.com/legal/terms-of-service 
Privacy Policy: https://www.whatsapp.com/legal/privacy-policy
<ul>
<li>AJAX callback request</li>
</ul>
This plugin handles callback requests via an AJAX POST request to the WordPress backend.
Data sent: 
– Phone number entered by the visitor
This data is used only to send an email to the site administrator(s) with the request details. 
No data is shared with third parties outside of the configured email recipients.
<h3>Development</h3>
This plugin uses npm and Gulp with Rollup to bundle JavaScript assets.
The following third-party libraries are bundled into the production files: 
– imask (https://github.com/uNmAnNeR/imaskjs) 
– micromodal (https://micromodal.vercel.app)
Source files are located in: 
– src/js/ 
– src/icons/ 
– src/css/
To build assets: 
1. npm install 
2. gulp build
<h3>Licenses</h3>
This plugin bundles the following third-party libraries:
<ul>
<li>imask – MIT License</li>
<li>micromodal – MIT License</li>
</ul>
All bundled libraries are compatible with GPL-2.0-or-later.

DITS Easy Callback Button

A simple floating callback button and modal form to request a call back from your clients.

Support Ticket System vs DITS Easy Callback Button