en0x

<p>The idea was it to create a Ticket System completely for the Front-End, and that’s the result!<br />
This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page.<br />
You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.</p>
<h4>Demo</h4>
<p><a href="http://demo.en0x.de" rel="nofollow ugc">Right here</a></p>
<h4>GitHub</h4>
<p><a href="https://github.com/en00x/Simple-Ticket-System-WordPress" rel="nofollow ugc">This Plugin on Github</a></p>
<h4>Key features</h4>
<ul>
<li>Completely for the Front-End.</li>
<li>Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.</li>
<li>E-Mail Notification</li>
<li>To every ticket you get a link so you can check your ticket and also write with the support like a chat.</li>
<li>Normal users can take, edit their own and adopt tickets. They also can add appointments.</li>
<li>Admin users can edit all tickets and allocate tickets to other users.</li>
<li>You can add notes and solutions to every ticket.</li>
<li>You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.</li>
<li>Datepicker Field</li>
<li>Under “New Tickets” the tickets automatically reload every 30 seconds.</li>
</ul>
<h3>Languages and Localization?</h3>
<p>The plugin currently comes with the following translations:<br />
English, German</p>


Support Ticket System

Simple, fast and responsive ticket system for the Front-End to receive and store Problems of Customers or Visitors, with a great search function.

kiteframe

<p>Easily add a form to any page on your site to allow visitors to leave their name and number to request a callback.</p>
<h3>Settings</h3>
<p>The settings page can be reached by clicking on Settings in the WordPress admin menu, and then clicking on WP Request Callback.</p>
<p>Here you can add an email address to receive email notifications, as well as a Slack Webhook URL to enable notifications straight into a Slack channel.</p>
<p>Also on this page you can choose the default theme color. This will be used by the shortcode as the background color of the submit button and the border color of the focussed inputs.</p>
<p>The color can be overridden on a per form basis by using the shortcode settings as documented below.</p>
<h3>Configuring the Shortcode</h3>
<p>The shortcode usage is as follows: <code>[wprc success_message="This is my custom success message." error_message="Something went wrong." color="#9f7aea"]</code></p>
<ul>
<li>success_message is the text displayed to the user after the form is submitted successfully. It is optional and if omitted the default message is ‘Thanks for submitting your callback request.’</li>
<li>error_message is the text displayed to the user if an unexpected error occurs with the submission. It is optional and if omitted the default message is ‘Something went wrong. Please try again.’</li>
<li>color is a hex color code that is used to style the button and inputs of the form. It is optional, and if omitted, the color set on the settings page is used, or blue by default (#9f7aea).</li>
</ul>
<h3>API Documentation</h3>
<p>The plugin makes use of the WordPress <a href="https://developer.wordpress.org/rest-api/" rel="nofollow ugc">REST API</a>.</p>
<h4>Endpoint</h4>
<p>POST /wp-json/wprc/v1/callback-requests</p>
<h4>Request Body</h4>
<p>name: Required, string.<br />
phone: Required, string, numbers or spaces.</p>
<p>Example:<br />
{ name: ‘Name’, phone: ‘01234567890’ }</p>
<h4>Responses</h4>
<p><em>Success</em><br />
Status: 201<br />
Response data: ‘Success’</p>
<p><em>Validation error</em><br />
Status: 422<br />
Response data: { errors: { name: [‘Example validation error’], phone: [‘Example validation error’] } }</p>


WP Request Callback

Capture callback requests from potential clients on your site. Use our built in forms or create your own. Simple, customisable, and easy to use.

Support Ticket System vs WP Request Callback