simplesupport

<p>SimpleSupport connects your WordPress site to your SimpleSupport helpdesk. Once you enter your publishable key, you get:</p>
<ul>
<li><strong>Support widget</strong> — a floating chat/ticket button on every page (or embed it anywhere with <code>[simplesupport]</code>)</li>
<li><strong>Live stats</strong> — at-a-glance counts of open, in-progress and waiting tickets right inside wp-admin</li>
<li><strong>One-click dashboard</strong> — jump straight to the full SimpleSupport dashboard to read and reply</li>
</ul>
<p>No coding required. Works on any WordPress theme.</p>
<p><strong>Free plan included</strong> — sign up at <a href="https://simplesupport.uk" rel="nofollow ugc">simplesupport.uk</a> and get your publishable key in seconds.</p>
<h4>Features</h4>
<ul>
<li>Floating support widget injected automatically into your site footer</li>
<li>Configurable position (bottom-right / bottom-left) and brand colour</li>
<li>Shortcode <code>[simplesupport]</code> to embed the widget on a specific page only</li>
<li>At-a-glance ticket counts (open / in-progress / waiting / total) in wp-admin</li>
<li>Links directly into your SimpleSupport dashboard for full ticket management</li>
</ul>
<h3>External Services</h3>
<p>This plugin connects to the SimpleSupport API (app.simplesupport.uk) to:</p>
<ul>
<li>Load the support widget on your site’s frontend</li>
<li>Display aggregate ticket counts in wp-admin</li>
</ul>
<p>Data sent includes: your publishable key (for authentication) and ticket content entered by your site visitors. No data is sent until you configure a publishable key.</p>
<ul>
<li>Service: SimpleSupport — https://simplesupport.uk</li>
<li>Privacy policy: https://simplesupport.uk/privacy</li>
<li>Terms of service: https://simplesupport.uk/terms</li>
</ul>


SimpleSupport Help Desk

Add a customer support widget to your site and manage tickets from wp-admin. Free plan included — no credit card required.

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