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SiteAnswerAI adds an AI assistant to your WordPress site that answers visitor questions using your own website content. When a visitor asks about your services, products, policies, or anything else covered on your site, the assistant responds with relevant answers drawn from your pages.
This is useful for handling support questions, pre-sales inquiries, product lookups, and general site navigation — without requiring you to be online or manage a live chat queue.
Who is this for?
<ul>
<li>Business owners who want to reduce repetitive support questions</li>
<li>WooCommerce store owners who want visitors to get quick answers about products, pricing, and availability</li>
<li>Service providers who want an always-available assistant on their website</li>
<li>Anyone who wants to help visitors find information on their site faster</li>
</ul>
What you get:
<ul>
<li>An AI assistant that reads and learns from your website content</li>
<li>Automatic answers to visitor questions based on your pages, posts, and products</li>
<li>A clean chat widget that appears on your site frontend</li>
<li>WooCommerce awareness — the assistant can reference product names, prices, stock status, and descriptions</li>
<li>Full branding control — match your site colors, position the widget where you want it</li>
<li>A hosted dashboard for conversation history, prompt customization, and AI training</li>
<li>Lightweight loading — the widget script loads asynchronously and does not block page rendering</li>
</ul>
How setup works:
<ol>
<li>Install and activate the plugin</li>
<li>Visit any admin page — the plugin automatically provisions your AI assistant by sending your site URL, site name, and admin email to the SiteAnswerAI service</li>
<li>SiteAnswerAI begins crawling your website to build the assistant’s knowledge base</li>
<li>The chat widget appears on your site frontend once provisioning is complete</li>
<li>Optionally, check the email sent to your admin address to set a dashboard password for advanced settings</li>
</ol>
No separate registration or signup form is required. The plugin handles provisioning automatically on first use. If you already have a SiteAnswerAI account associated with your admin email, the plugin connects to your existing account instead.
WooCommerce integration:
If WooCommerce is active, you can connect your product catalog from the plugin settings page. The plugin creates a read-only WooCommerce REST API key and transmits it to SiteAnswerAI over HTTPS. This allows the assistant to answer product questions using real-time data — including prices, stock status, variants, and descriptions. The API key is read-only and cannot modify your store.
Performance:
The widget script is enqueued with an async loading strategy and renders in the footer. It does not block your page content from loading and works alongside caching plugins and page builders without conflict.
Customization:
From the WordPress settings page, you can control:
<ul>
<li>Widget position (bottom-right or bottom-left)</li>
<li>Primary color</li>
<li>Header and footer colors (or leave blank to use your dashboard defaults)</li>
<li>Enable/disable toggle</li>
</ul>
For deeper customization — including prompt tuning, personality settings, and conversation review — use the SiteAnswerAI dashboard linked from the plugin settings page.
Developer-friendly:
<ul>
<li><code>siteanswerai_show_widget</code> filter to control widget visibility per page</li>
<li><code>siteanswerai_app_url</code> filter and <code>SITEANSWERAI_APP_URL</code> constant for self-hosted setups</li>
<li>Helper functions: <code>siteanswerai_is_enabled()</code>, <code>siteanswerai_get_bot_id()</code>, <code>siteanswerai_is_configured()</code>, and more</li>
</ul>
Requirements:
<ul>
<li>WordPress 5.0 or higher</li>
<li>PHP 7.4 or higher</li>
</ul>
<h3>Third-Party Services</h3>
This plugin connects to external services to provide AI-powered chat functionality. Below is a clear description of each service, what data is sent, and when.
<h4>SiteAnswerAI</h4>
The primary service that powers the AI assistant. Handles chatbot provisioning, content indexing, conversation processing, and widget delivery.
<ul>
<li>Homepage: <a href="https://siteanswerai.com" rel="nofollow ugc">https://siteanswerai.com</a></li>
<li>API endpoint: <a href="https://siteanswerai.com" rel="nofollow ugc">https://siteanswerai.com</a></li>
<li>Terms of Service: <a href="https://siteanswerai.com/terms" rel="nofollow ugc">https://siteanswerai.com/terms</a></li>
<li>Privacy Policy: <a href="https://siteanswerai.com/privacy" rel="nofollow ugc">https://siteanswerai.com/privacy</a></li>
</ul>
When data is sent to SiteAnswerAI:
<ol>
<li>On the first WordPress admin page load after plugin activation, the plugin sends your site URL, site name, and WordPress admin email to provision your AI assistant. This also occurs on first settings save if auto-provisioning has not yet completed.</li>
<li>When the chat widget is enabled and a visitor loads any frontend page, the visitor’s browser requests the widget script and configuration from SiteAnswerAI servers.</li>
<li>When a visitor sends a chat message, their message text and the current page URL are sent to SiteAnswerAI for AI-powered response generation.</li>
<li>If WooCommerce integration is connected, a read-only WooCommerce REST API key is transmitted once over HTTPS so SiteAnswerAI can read your product catalog.</li>
</ol>
What data is sent:
<ul>
<li>WordPress admin email, site URL, and site name (during provisioning)</li>
<li>Bot ID and widget display settings</li>
<li>Visitor chat messages and page URLs (during conversations)</li>
<li>Read-only WooCommerce API credentials (only when WooCommerce integration is explicitly connected by a site administrator)</li>
</ul>
<h4>OpenAI Realtime API (Optional)</h4>
When voice features are enabled through the SiteAnswerAI dashboard, the widget may use the OpenAI Realtime API for voice-based interactions. Audio is recorded in the visitor’s browser and sent directly to OpenAI. No audio data is stored on the WordPress server.
<ul>
<li>Homepage: <a href="https://openai.com" rel="nofollow ugc">https://openai.com</a></li>
<li>Terms of Service: <a href="https://openai.com/policies/terms-of-use" rel="nofollow ugc">https://openai.com/policies/terms-of-use</a></li>
<li>Privacy Policy: <a href="https://openai.com/policies/privacy-policy" rel="nofollow ugc">https://openai.com/policies/privacy-policy</a></li>
</ul>
<h4>Vapi.ai (Optional)</h4>
An alternative voice AI provider available to users who bring their own API key. Used only when explicitly configured through the SiteAnswerAI dashboard.
<ul>
<li>Homepage: <a href="https://vapi.ai" rel="nofollow ugc">https://vapi.ai</a></li>
<li>Terms of Service: <a href="https://vapi.ai/terms" rel="nofollow ugc">https://vapi.ai/terms</a></li>
<li>Privacy Policy: <a href="https://vapi.ai/privacy" rel="nofollow ugc">https://vapi.ai/privacy</a></li>
</ul>
<h3>Privacy Policy</h3>
This plugin embeds a third-party widget from SiteAnswerAI. When the widget is enabled, visitors to your site may interact with the chatbot, and their conversations are processed by SiteAnswerAI. Please review the <a href="https://siteanswerai.com/privacy" rel="nofollow ugc">SiteAnswerAI Privacy Policy</a> for more information about how data is handled.
The plugin itself stores the following data in your WordPress database: 
* Your Bot ID and widget configuration (position, color, enabled status) 
* WooCommerce connection status and truncated API key (if WooCommerce integration is used)
This data is not transmitted to any third party except as described in the Third-Party Services section above.
<h3>Developer Notes</h3>
Filters:
<pre><code>siteanswerai_show_widget - Control when the widget is displayed

add_filter( 'siteanswerai_show_widget', function( $show ) {
 // Hide on contact page
 if ( is_page( 'contact' ) ) {
 return false;
 }
 return $show;
} );

siteanswerai_app_url - Override the SiteAnswerAI app URL (for self-hosted instances)

add_filter( 'siteanswerai_app_url', function( $url ) {
 return 'https://my-siteanswerai.example.com';
} );
</code></pre>
Constants:
<pre><code>SITEANSWERAI_APP_URL - Define in wp-config.php to set a custom app URL

define( 'SITEANSWERAI_APP_URL', 'https://my-siteanswerai.example.com' );
</code></pre>
Helper Functions:
<ul>
<li><code>siteanswerai_is_enabled()</code> – Check if widget is enabled</li>
<li><code>siteanswerai_get_bot_id()</code> – Get the configured Bot ID</li>
<li><code>siteanswerai_is_bot_valid()</code> – Check if Bot ID has been validated</li>
<li><code>siteanswerai_get_position()</code> – Get the widget position</li>
<li><code>siteanswerai_get_primary_color()</code> – Get the primary color</li>
<li><code>siteanswerai_is_configured()</code> – Check if Bot ID is set</li>
</ul>

SiteAnswerAI

AI assistant trained on your website content that answers visitor questions automatically.

Chatra

Chatra Live Chat + ChatBot + Facebook + Helpdesk + Cart Saver.
Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.
Work from a web dashboard or desktop apps for Windows & Mac. Chat on the go from iOS/Android apps.
Distinctive Features:
<ul>
<li>Real-time visitor list. View the list of visitors who are currently online on your website and start a conversation manually.</li>
<li>ChatBots. Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team.</li>
<li>Unique exit-intent feature. Catch visitors who are about to leave!</li>
<li>Email integration. Connect the email address your customers use to contact you and manage your email conversations alongside chats.</li>
<li>Facebook integration. Send and receive chats directly from your Facebook visitors</li>
<li>Intelligent form bot. Add your own custom fields (like company name, address or order number) to the contact form and dialogs.</li>
<li>Live typing insights. See what customers type before they hit “send”. Save time on preparing an answer.</li>
<li>Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.</li>
<li>Visitor information. Know your customers — what page they are on, where are they from and what device and system they use to access your store.</li>
<li>Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.</li>
<li>Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.</li>
<li>Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.</li>
<li>Correct typos. Correct answers after sending the message.</li>
<li>Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.</li>
<li>Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.</li>
<li>Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.</li>
<li>Full Ecwid support.</li>
<li>Full WooCommerce support.</li>
<li>Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered!</li>
<li>Free forever plan.</li>
</ul>
Simple, straightforward pricing: Free forever plan, or $15 per agent/month
Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download!
For the full feature list and additional information check <a href="https://chatra.com" rel="nofollow ugc">https://chatra.com</a>

Chatra Live Chat + ChatBot + Cart Saver

Powerful chat / chatbot / Fb chat and cart saver app for WordPress and WooCommerce, free as long as you want.

SiteAnswerAI vs Chatra Live Chat + ChatBot + Cart Saver