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SiteSideKick transforms your customer support with an AI chatbot powered by your business knowledge. Unlike generic AI assistants, SiteSideKick uses Retrieval-Augmented Generation (RAG) technology to ground responses in your actual documents, significantly reducing inaccurate or fabricated answers.
<h4>Key Features</h4>
<ul>
<li>Quick Setup – Simple integration with a single chatbot ID</li>
<li>RAG Technology – Retrieval-Augmented Generation grounds responses in your knowledge base</li>
<li>24/7 Availability – Automated responses available around the clock</li>
<li>Document-Based Answers – Responses sourced from your uploaded content</li>
<li>Customizable Appearance – Configure colors, theme, welcome message, and suggested responses</li>
<li>Conversation Analytics – Track interactions and identify common questions</li>
<li>Security Features – JWT authentication, rate limiting, and domain validation</li>
<li>Usage Limits – Subscription-based message quotas and storage controls</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Create Your Account – Sign up at SiteSideKick.io (14-day free trial available)</li>
<li>Upload Your Content – Add documents, FAQs, and support articles to build your knowledge base</li>
<li>Configure Your Chatbot – Customize appearance, welcome message, and suggested responses</li>
<li>Get Your Chatbot ID – Copy the ID from your SiteSideKick dashboard</li>
<li>Install This Plugin – Enter your Chatbot ID in WordPress settings</li>
<li>Go Live – Your AI chatbot is now active on your WordPress site</li>
</ol>
<h4>Why SiteSideKick?</h4>
Automate Repetitive Questions 
Handle common inquiries automatically while your team focuses on complex customer issues.
Provide Instant Responses 
Reduce customer wait times with immediate, relevant answers from your knowledge base.
Scale Customer Support 
Handle increased interaction volume without proportionally expanding your support team.
Simple Integration 
No coding required—just add your Chatbot ID to get started.
<h4>What You Need</h4>
<ul>
<li>A SiteSideKick account (sign up at https://www.sitesidekick.io)</li>
<li>An active subscription (14-day free trial available, see pricing at https://www.sitesidekick.io/pricing)</li>
<li>Your Chatbot ID from the SiteSideKick dashboard</li>
</ul>
<h3>External services</h3>
This plugin relies on the SiteSideKick service (https://www.sitesidekick.io) to provide AI-powered chatbot functionality. The plugin cannot function without this external service.
<h4>Chatbot widget script</h4>
On every page load of your WordPress site, the plugin loads a JavaScript chatbot widget from SiteSideKick’s CDN: 
https://chatbot-page.pages.dev/chatbot.js
This script renders the chat interface on your site. No user data is sent when loading the script itself.
<h4>Chat API requests</h4>
When a visitor interacts with the chatbot, the widget sends the following data to the SiteSideKick API:
<ul>
<li>The visitor’s chat messages</li>
<li>Your Chatbot ID (configured in the plugin settings)</li>
<li>The domain of your WordPress site (for authentication)</li>
</ul>
This data is sent each time a visitor sends a message in the chatbot. The API processes the message using Retrieval-Augmented Generation (RAG) to return a response based on the documents you have uploaded to your SiteSideKick account.
SiteSideKick service links:
<ul>
<li>Terms of Service: https://www.sitesidekick.io/terms-of-service</li>
<li>Privacy Policy: https://www.sitesidekick.io/privacy-policy</li>
</ul>
<h3>Support</h3>
Need help?
<ul>
<li>Visit our <a href="https://www.sitesidekick.io/integration-guide" rel="nofollow ugc">Integration Guide</a></li>
<li><a href="https://www.sitesidekick.io/contact" rel="nofollow ugc">Contact Support</a></li>
<li>Email: support@sitesidekick.io</li>
</ul>
<h3>About SiteSideKick</h3>
SiteSideKick is an AI-powered customer support platform that helps businesses automate common support interactions. Our Retrieval-Augmented Generation (RAG) technology connects advanced AI models to your business knowledge base, enabling contextual, document-grounded responses to customer inquiries.
Learn more at https://www.sitesidekick.io

SiteSideKick AI Chatbot

Deploy AI-powered customer support in minutes. Connect advanced AI to your business knowledge base to provide accurate, contextual answers 24/7.

Árpád Tóth

We have turbocharged the TinyMCE text editor, making it even easier and faster to produce texts. 
Our little plugin integrates into editor interfaces (all text editors on the web page editing surface), you write the command into the text box, click, and the desired text appears instantly. 
It couldn’t be simpler or faster. 
You can save frequently used commands, so in the future, you will only need a single click!
How to use: 
After installation, provide the API key you can generate on openai.com 
Set up the commands (you can do this later too). In the free version, you can save 3 commands.
Premium version: 
The premium version offers more options: You can adjust how creative the text should be You can create as many commands as you like The model can be chosen
Coming soon: You will be able to use several different AI providers You can also determine the order of the commands
Supported plugins: 
 – Elementor 
 – ACF (Advanced Custom Fields)
<h3>Usage</h3>
Once you have followed the instructions in the Installation section, including setting up the license key if applicable and configuring the desired commands, 
the Tiny AI Assistant commands will appear in a dropdown list within the TinyMCE editor toolbar that appears anywhere in the WordPress interface. Next to it, there will be a button for undoing. 
IMPORTANT! 
You can find the dropdown list and undo button of the Tiny AI Assistant in the SECOND row of the TinyMCE editor toolbar, which is initially in a closed state. 
Therefore, you need to enable the appearance of the second row of the toolbar using the dedicated button to access the tools of the Tiny AI Assistant!
All you need to do is provide the relevant information for the command in the text editor interface associated with the respective editor toolbar. 
For example, if you use the “Write poem” command, logically, the system expects a topic. 
You would enter the topic in the text editor area, such as “Smurfs,” select the “Write poem” option from the dropdown list, and after a short wait, the generated poem will appear instead of the “Smurfs” text.
If the generated content is not satisfactory, you can click the undo button next to the dropdown list to revert back to the content before the generation.
IMPORTANT! 
Unused content from tokens will not be refunded, meaning that any command you issue to the system and receive a response for will consume the corresponding tokens regardless. Additionally, it’s worth noting that both issuing a command and receiving the resulting content consume tokens. For example, if you translate a longer text with the system, translating one A4 page of text may consume tokens equivalent to two A4 pages of text due to the command issuance and the returned content.
<h3>External Service Calls</h3>
The plugin utilizes our own checker API service (https://construct.pdk.hu/tinyAIEx-checker/checker_api.php) to retrieve the OpenAI license key to be used when using the plugin. 
The checker API returns the OpenAI key based on the license key provided by the user in the plugin’s settings, as long as there is an available token quota associated with the subscription.
Data Privacy Statement for the checker API: 
No personal data is transmitted when using the API; only the Tiny AI Assistant license key, the name of the corresponding subscription package, and the number of tokens used or available are transmitted.

Tiny AI Assistant

We have turbocharged the TinyMCE text editor, making it even easier and faster to produce texts.

SiteSideKick AI Chatbot vs Tiny AI Assistant