Achal Jain

IdeaBox Creations

Nirbhay Singh Rao

<p>Create powerful documentation for your products and services right in WordPress with features like <strong>Live Search</strong>, <strong>Breadcrumbs</strong>, <strong>User Feedback</strong>, Styling with Customizer, etc.</p>
<p>Whether you are building a small or large Knowledge Base, <a href="http://wpsmartdocs.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">SmartDocs</a> will help you manage docs easily and help your customers find answers quickly, even in the in-depth documentation of your products and services.</p>
<p>SmartDocs <strong>keeps everything simple and minimal</strong>. You can get started with it in a few clicks without feeling lost and overwhelmed.</p>
<h3>Create Powerful Knowledge Base to EXCEL Customer Support</h3>
<p>With SmartDocs, you can easily create and organize content in an attractive and structured way. This will make it easier for your customers to find the piece of information they are looking for.</p>
<h3>Reduce Support Workload</h3>
<p>There is no doubt that well-maintained Documentation can reduce the support team’s workload tremendously, and with SmartDocs, you can achieve that in 5 simple steps:</p>
<ol>
<li>Install Plugin</li>
<li>Add Docs and Assign Categories to them</li>
<li>Setup basic style from the customizer</li>
<li>Tweak settings a bit to your taste and</li>
<li>Visit Docs Homepage</li>
</ol>
<p>You are done with a flawlessly working Docs page!</p>
<p>Let your customers find the answers to their questions quickly without interacting with the support representatives for known issues or queries. <em>It’s a win-win!</em> 🏆</p>
<h3>Top Features 🤘</h3>
<h3>1️⃣ FLAWLESS NAVIGATION</h3>
<p>With SmartDocs built-in templates, you can quickly set up Documentation and organize them using <em>categories</em> for users to start navigating them easily.</p>
<h3>2️⃣ POWERFUL SEARCH OPTION</h3>
<p>SmartDocs comes with a powerful search that will allow customers to navigate the doc based on the entered keywords. The search also supports other post types like posts and pages to show up in the search results. All easily adjustable via settings in one click.</p>
<h3>3️⃣ BUILT-IN-STYLING & CUSTOMIZATION OPTIONS</h3>
<p>We understand the hassle of going through CSS and the painstaking time it takes to build beautiful designs. Hence, we have build styling controls right in the Native Customizer.</p>
<p>With our built-in customizer controls, you can set colors, background colors, font-sizes, etc., for built-in templates right from the customizer. Not to mention with <strong>Live Preview.</strong></p>
<h3>4️⃣ GET QUICK FEEDBACK</h3>
<p>Getting feedback from the customers is an essential part of the Documentation. SmartDocs provides built-in functionality for customers to rate docs as helpful or not helpful. This not only allows them to provide quality feedback but also helps you to understand if the content is serving the purpose or not.</p>
<h3>5️⃣ CUSTOM BREAKPOINTS</h3>
<p>Good Documentation should be accessible from every device, and SmartDocs understand it undoubtedly.</p>
<p>It is fully responsive and works perfectly on mobile, tablet, and desktop screens. You can even set custom breakpoints for your Documentation in the customizer settings if required.</p>
<h3>6️⃣ DEVELOPER FRIENDLY</h3>
<p><em>Do you like to fiddle with the code?</em><br />
We definitely do 😉 While managing Documentation for our existing plugins, we know how frustrating it can be for developers to change or modify simple things in code. Hence, we have researched and analyzed the plugins’ code design from a developer’s perspective to keep the code developer-friendly.</p>
<p><em>Rewrite, Modify, or Customize; whatever you want to do, you’ll find a way in SmartDocs to do it.</em></p>
<h3>PRODUCT BY IDEABOX  💛</h3>
<p>SmartDocs is developed and brought to you by IdeaBox Creations, the company behind many great WordPress plugins. Our motivated and customer friendly team is trusted by more than 200,000 customers worldwide.</p>
<p>We will love to see you build great Documentations & Knowledge bases with the SmartDocs plugin, and if there are any hiccups, we will be right here to help 👨‍🔧</p>
<h3>DOCUMENTATION AND SUPPORT</h3>
<ul>
<li>For Documentation and support, check out our <a href="https://wpsmartdocs.com/docs/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">Documentation</a></li>
<li>If you have any questions, visit our plugin’s support forum</li>
<li>For more information, visit our website at <a href="http://wpsmartdocs.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">SmartDocs</a></li>
</ul>
<h3>LIKE SmartDocs? ❤</h3>
<p>We bet you do! Your appreciation is always motivating for our team.</p>
<ul>
<li>Join our Facebook Group.</li>
<li>Don’t forget to <strong>Rate us on WordPress</strong> and show your love.</li>
<li>Check out our <a href="http://wpsmartdocs.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">website</a>.</li>
</ul>
<h3>WHAT’S NEXT?</h3>
<p>If you liked SmartDocs, consider checking out our other WordPress plugins:</p>
<p><strong><a href="http://powerpackelements.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">PowerPack Addon for Elementor</a></strong>: A powerful add-on for Elementor with more than 70 widgets and 150+ professionally designed templates.</p>
<p><strong><a href="http://wpbeaveraddons.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">PowerPack Addon for Beaver Builder</a></strong>: A library of 65+ creative modules and 350+ beautifully designed templates.</p>
<p><strong><a href="https://wpfomify.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">WPfomify</a></strong>: A Social Proofing tool helps in the website’s conversion by displaying recent sales and signup notifications.</p>
<p><strong><a href="https://divimonk.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">DiviMonk</a></strong>: A professionally designed templates library for Divi website builder with more than 250 templates.</p>


Smart Docs

Knowledge Base & Documentation Plugin for WordPress.

Freemius

BasePress

Amitkumar Dudhat

<p>Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.</p>
<h3>Best Knowledge Base, Docs and Wiki plugin for WordPress</h3>
<p>Create a knowledgebase that provides support even when you’re not around 🤩.</p>
<p>A reliable knowledge base is the cornerstone of any knowledge management strategy. It improves customer service and provides better self-servicing docs, giving customers easy access to instant answers 24/7. As a result support cost is greatly reduced.</p>
<p><a href="https://basepresskb.com/" rel="nofollow ugc">BasePress</a> allows you to organise documentation for clients and employees. Build as many independent knowledge bases as you need to document your products or services out of the box.</p>
<p>This knowledgebase plugin is straightforward to use, thanks to its clear and simple administration tools that integrate seamlessly in the WordPress admin area.</p>
<p>There are three themes to choose from with easy customization and colour branding, and for the coders, full customization via templates.</p>
<p>Check detailed <a href="https://basepresskb.com/docs/knowledge-base/basepress/" rel="nofollow ugc">BasePress Documentation</a>.</p>
<h3>✔ What makes BasePress the right tool for your business?</h3>
<ul>
<li>Ready to use in less than 5 minutes.</li>
<li>A dedicated Wizard to guide you through the set-up procedure.</li>
<li>Create as many independent knowledge bases as you need out of the box.</li>
<li>Keeps your content organized in a logical way dividing it by product, service, department etc.</li>
<li>Serves targeted answers to your customers, saving them time.</li>
<li>Keeps the look of your website professional.</li>
<li>BasePress creates an entry page for your customers where they can choose the knowledge base they want to consult. All the articles, searches and suggestions will be fully relevant to what they are looking for.</li>
<li>Adapts to all devices. Your customers can consult it form any device including tablets and phones.</li>
<li>SEO friendly.</li>
<li>Professional support.</li>
</ul>
<p>This is a Lite version of our Premium plugin that we wanted to share with the WordPress community.<br />
It has all the features you need to create your fully functional knowledge base and nothing less.</p>
<h3>✔ MAIN FEATURES</h3>
<ul>
<li>Build a single or multiple knowledge base</li>
<li>A dedicated page for users to choose the knowledge base they want to consult</li>
<li>Unlimited sections hierarchy</li>
<li>List and boxed section styles</li>
<li>Image and description for each knowledge base</li>
<li>Image, icon and description for each section</li>
<li>Icon selector for each article</li>
<li>Icons manager to easily change your icons and use any icon font of your choice</li>
<li>Drag and drop reorder for knowledge bases and sections</li>
<li>Search bar with live results</li>
<li>Shortcode to add the search bar anywhere in your website</li>
<li>Related articles widget</li>
<li>Sections widget</li>
<li>Knowledge bases widget</li>
<li>Easy-to-use admin screens</li>
<li>Translatable via .pot files</li>
<li>Easy customization and colour branding</li>
<li>Three themes included</li>
<li>Use with or without Gutenberg</li>
<li>Create the support desk easily with this self-hosted documentation plugin</li>
</ul>
<p>If you need some extra features for you and your customers consider upgrading to the Premium version and get access to these extra benefits:</p>
<h3>🏆 PREMIUM FEATURES</h3>
<ul>
<li>Advanced search bar results based on user votes and visits</li>
<li>Articles voting</li>
<li>Popular articles widget based on votes or visits</li>
<li>Feedback on your KB articles so you can create better docs</li>
<li>Google reCATCHA feature to control spam from the feedback form</li>
<li>Automatic Table of Contents (TOC) in articles and/or widgets</li>
<li>Drag and drop articles reorder</li>
<li>Next and Previous articles navigation</li>
<li>Advanced Content Restriction by user role</li>
<li>Tags support</li>
<li>Knowledge base Statistics</li>
<li>Dashboard widget</li>
<li>Multisite support</li>
<li>Shortcode editor to add dynamic lists of articles outside the knowledge base</li>
<li>Integration with WPML for Multilingual KB</li>
<li>Integration with SearchWP via add-on for advanced searches</li>
<li>Integration with Oxygen Visual Site Builder via add-on</li>
</ul>
<p>See our <a href="https://basepresskb.com/docs/knowledge-base/basepress/" title="Knowledge Base documentation" rel="nofollow ugc">knowledge base & live demo</a></p>
<h3>WHAT CAN YOU USE BASEPRESS FOR</h3>
<ul>
<li>Runbooks</li>
<li>Internal knowledge base for teams and company employees on an intranet</li>
<li>External documentation knowledgebase for customers</li>
<li>Troubleshooting guides</li>
<li>E-commerce websites</li>
<li>Product manuals and wiki</li>
<li>Documentation for schools and colleges</li>
<li>Service or product documentation</li>
<li>Frequently Asked Questions (FAQs)</li>
<li>Wiki and much more</li>
<li>E-commerce websites</li>
<li>Standards and policies at government and other agencies</li>
<li>eLearning for Schools and colleges</li>
</ul>
<p>Want to unlock the advanced features? <a href="https://basepresskb.com/pricing/" rel="nofollow ugc">Upgrade to our Pro version</a></p>
<h3>Support & Product Documentation</h3>
<ul>
<li>For detailed plugin documentation visit our <a href="https://basepresskb.com/docs/knowledge-base/basepress/" rel="nofollow ugc">knowledge base</a></li>
<li>If you have any more questions, visit our support on the Plugin’s Forum</li>
<li>For more information about premium version, features etc. visit our website at <a href="https://basepresskb.com/pricing/" rel="nofollow ugc">BasePressKB</a></li>
</ul>
<p>Easily create & manage documentation. Reduce support tickets and scale your customer support. This powerful yet simple knowledgebase plugin works with any theme.</p>
<p>Loved BasePress plugin? Please leave a plugin review on WordPress.</p>


Knowledge Base documentation & wiki plugin – BasePress Docs

We're using BasePress on iconicwp.com. We chose it because we were able to extend it to cater to our specific needs.

On top of that, the support has been great when required!

Great and Extensible!


I chose this plugin mainly because it allowed multiple products to have their own knowledge base, something that sets this plugin apart from other plugins.It was easy to get going with nice out of the box designs that fitted well.I quickly upgraded to Pro, not that I actually needed the pro features ( nice that they are, the free version does a lot ) but because I want to support the plugin developer as I wanted this plugin to exist for the the long term.Being a plugin developer myself, I haven't need that much support, but when I have asked I have had quality support.Also the code is nicely written, with templates and hooks that make customisation straight forward.


Excellent multi knowledgebase plugin


Cool plugin that rolls together a lot of things you could patch together with other plugins but in an easy-to-use complete package that just works. 


Had an issue, support quickly addressed

Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.

Smart Docs vs Knowledge Base documentation & wiki plugin – BasePress Docs