Achal Jain

IdeaBox Creations

Nirbhay Singh Rao

<p>Create powerful documentation for your products and services right in WordPress with features like <strong>Live Search</strong>, <strong>Breadcrumbs</strong>, <strong>User Feedback</strong>, Styling with Customizer, etc.</p>
<p>Whether you are building a small or large Knowledge Base, <a href="http://wpsmartdocs.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">SmartDocs</a> will help you manage docs easily and help your customers find answers quickly, even in the in-depth documentation of your products and services.</p>
<p>SmartDocs <strong>keeps everything simple and minimal</strong>. You can get started with it in a few clicks without feeling lost and overwhelmed.</p>
<h3>Create Powerful Knowledge Base to EXCEL Customer Support</h3>
<p>With SmartDocs, you can easily create and organize content in an attractive and structured way. This will make it easier for your customers to find the piece of information they are looking for.</p>
<h3>Reduce Support Workload</h3>
<p>There is no doubt that well-maintained Documentation can reduce the support team’s workload tremendously, and with SmartDocs, you can achieve that in 5 simple steps:</p>
<ol>
<li>Install Plugin</li>
<li>Add Docs and Assign Categories to them</li>
<li>Setup basic style from the customizer</li>
<li>Tweak settings a bit to your taste and</li>
<li>Visit Docs Homepage</li>
</ol>
<p>You are done with a flawlessly working Docs page!</p>
<p>Let your customers find the answers to their questions quickly without interacting with the support representatives for known issues or queries. <em>It’s a win-win!</em> 🏆</p>
<h3>Top Features 🤘</h3>
<h3>1️⃣ FLAWLESS NAVIGATION</h3>
<p>With SmartDocs built-in templates, you can quickly set up Documentation and organize them using <em>categories</em> for users to start navigating them easily.</p>
<h3>2️⃣ POWERFUL SEARCH OPTION</h3>
<p>SmartDocs comes with a powerful search that will allow customers to navigate the doc based on the entered keywords. The search also supports other post types like posts and pages to show up in the search results. All easily adjustable via settings in one click.</p>
<h3>3️⃣ BUILT-IN-STYLING & CUSTOMIZATION OPTIONS</h3>
<p>We understand the hassle of going through CSS and the painstaking time it takes to build beautiful designs. Hence, we have build styling controls right in the Native Customizer.</p>
<p>With our built-in customizer controls, you can set colors, background colors, font-sizes, etc., for built-in templates right from the customizer. Not to mention with <strong>Live Preview.</strong></p>
<h3>4️⃣ GET QUICK FEEDBACK</h3>
<p>Getting feedback from the customers is an essential part of the Documentation. SmartDocs provides built-in functionality for customers to rate docs as helpful or not helpful. This not only allows them to provide quality feedback but also helps you to understand if the content is serving the purpose or not.</p>
<h3>5️⃣ CUSTOM BREAKPOINTS</h3>
<p>Good Documentation should be accessible from every device, and SmartDocs understand it undoubtedly.</p>
<p>It is fully responsive and works perfectly on mobile, tablet, and desktop screens. You can even set custom breakpoints for your Documentation in the customizer settings if required.</p>
<h3>6️⃣ DEVELOPER FRIENDLY</h3>
<p><em>Do you like to fiddle with the code?</em><br />
We definitely do 😉 While managing Documentation for our existing plugins, we know how frustrating it can be for developers to change or modify simple things in code. Hence, we have researched and analyzed the plugins’ code design from a developer’s perspective to keep the code developer-friendly.</p>
<p><em>Rewrite, Modify, or Customize; whatever you want to do, you’ll find a way in SmartDocs to do it.</em></p>
<h3>PRODUCT BY IDEABOX  💛</h3>
<p>SmartDocs is developed and brought to you by IdeaBox Creations, the company behind many great WordPress plugins. Our motivated and customer friendly team is trusted by more than 200,000 customers worldwide.</p>
<p>We will love to see you build great Documentations & Knowledge bases with the SmartDocs plugin, and if there are any hiccups, we will be right here to help 👨‍🔧</p>
<h3>DOCUMENTATION AND SUPPORT</h3>
<ul>
<li>For Documentation and support, check out our <a href="https://wpsmartdocs.com/docs/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">Documentation</a></li>
<li>If you have any questions, visit our plugin’s support forum</li>
<li>For more information, visit our website at <a href="http://wpsmartdocs.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">SmartDocs</a></li>
</ul>
<h3>LIKE SmartDocs? ❤</h3>
<p>We bet you do! Your appreciation is always motivating for our team.</p>
<ul>
<li>Join our Facebook Group.</li>
<li>Don’t forget to <strong>Rate us on WordPress</strong> and show your love.</li>
<li>Check out our <a href="http://wpsmartdocs.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">website</a>.</li>
</ul>
<h3>WHAT’S NEXT?</h3>
<p>If you liked SmartDocs, consider checking out our other WordPress plugins:</p>
<p><strong><a href="http://powerpackelements.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">PowerPack Addon for Elementor</a></strong>: A powerful add-on for Elementor with more than 70 widgets and 150+ professionally designed templates.</p>
<p><strong><a href="http://wpbeaveraddons.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">PowerPack Addon for Beaver Builder</a></strong>: A library of 65+ creative modules and 350+ beautifully designed templates.</p>
<p><strong><a href="https://wpfomify.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">WPfomify</a></strong>: A Social Proofing tool helps in the website’s conversion by displaying recent sales and signup notifications.</p>
<p><strong><a href="https://divimonk.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">DiviMonk</a></strong>: A professionally designed templates library for Divi website builder with more than 250 templates.</p>


Smart Docs

Knowledge Base & Documentation Plugin for WordPress.

M Asif Rahman

Rupok

WPDeveloper

Md Monir Hossain

PriyoMukul

Manzur Ahammed

Sapan Mozammel

Cupid Chakma

Akash Mia

Kazi Emam Mahedi

Bashar

<p>Do you want to reduce support tickets immediately? How about you creating a resourceful knowledge base for your customers with AI-powered documentation and FAQs? 🤔</p>
<p>👨‍💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So an informative Documentation page can help to enhance your customer experience.</p>
<p>But how do you create a knowledge base easily on web site without any coding? Well, we’ve got you covered. 😎</p>
<p><iframe loading="lazy" title="Introducing BetterDocs: AI-Powered WordPress Documentation Plugin" width="750" height="422" src="https://www.youtube.com/embed/P4yzGBgptd0?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>📒 Create Effective Knowledge Base To Scale Customer Support</h3>
<p><a href="https://betterdocs.co/" rel="nofollow ugc">BetterDocs</a> will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-service instead of avoiding lengthy conversations.</p>
<h3>🔥 Power Up Knowledge Base To Reduce Support Tickets</h3>
<p>Let the visitors instantly find the answers they are searching for without having to wait for the support team and reduce support workload.</p>
<h3>🌟 Top Features</h3>
<ul>
<li>Ready-made template designs to create your Docs landing page, Single Doc page, & Archive page without any coding</li>
<li>In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page</li>
<li>Table of Contents or Sticky TOC to provide an absolute user experience</li>
<li>An in-built advanced live search bar to help visitors get the exact docs solution</li>
<li>Advanced List View & Drag & Drop Grid View feature</li>
<li>Create & manage multiple knowledge bases for all products separately (PRO)</li>
<li>Manage roles for your knowledgebase users & give access accordingly</li>
<li>Integrated with Analytics to track and evaluate the performance</li>
<li>100% Compatibility with Elementor Page Builder</li>
<li>WPML Certified Plugin</li>
<li>Gutenberg Blocks <a href="https://betterdocs.co/docs/betterdocs-search-box-gutenberg/" rel="nofollow ugc">BetterDocs Search Form</a>, <a href="https://betterdocs.co/docs/betterdocs-category-grid-gutenberg/" rel="nofollow ugc">BetterDocs Category Box</a> & <a href="https://betterdocs.co/docs/betterdocs-category-grid-gutenberg/" rel="nofollow ugc">BetterDocs Category Grid</a> to easily create your Knowledgebase</li>
<li>Create <a href="https://betterdocs.co/docs/betterdocs-advanced-search/" rel="nofollow ugc">Advanced Search</a> & showcase <a href="https://betterdocs.co/docs/how-to-feature-popular-docs-on-knowledge-base-using-betterdocs/" rel="nofollow ugc">Popular Docs</a> with ready layouts (PRO)</li>
<li>FSE Compatible with 10+ Gutenberg Blocks & Patterns</li>
<li>Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base</li>
<li>Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT</li>
<li>Generate Sample Data to make the knowledge base data creation process smooth</li>
<li>Seamless migration of the knowledge base from any 3rd party solution like Help Scout</li>
<li>Estimated Reading Time for Single Docs</li>
<li>Add attachments to any single doc to provide additional content to help readers (PRO)</li>
<li>Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO)</li>
<li>Add glossaries to help readers understand the frequently used terms or technical jargon easily with tooltips. (PRO)</li>
<li>Showcase your glossary or documentation alphabetically so that users can find what they need easily. (PRO)</li>
<li>BetterDocs AI Chatbot Addon provides instant, intelligent support by enhancing documentation searchability and answering user questions seamlessly.(PRO)</li>
<li>BetterDocs AI Doc Summarizer allows you to generate an AI-powered summary of your documentation to give readers a quick, accurate overview of the doc content.</li>
<li>BetterDocs Code Snippet allows you to add and display formatted code blocks within your technical documentation, making it easier for readers to understand and replicate technical instructions in both Elementor and Gutenberg.</li>
</ul>
<h3>🙌 VERSATILE READY LAYOUTS FOR DOCS LANDING PAGE</h3>
<p>Design your WordPress documentation site using multiple ready layouts, such as the Slate layout, Handbook layout, and Modern layout with customization flexibility.</p>
<h3>🗣️ TRANSLATE SINGLE DOC PAGE WITH WPML</h3>
<p>Translate your knowledge base documentation for users around the world by using WPML.</p>
<p><iframe loading="lazy" title="How To Translate BetterDocs Documentation With WPML" width="750" height="422" src="https://www.youtube.com/embed/db4FB2NUD-g?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>💬 CREATE FAQ INSTANTLY</h3>
<p>Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder.</p>
<h3>✅ FULL SITE EDITOR (FSE) COMPATIBILITY</h3>
<p>Design your documentation, single docs, and archive pages effortlessly in the Block Editor using BetterDocs.</p>
<h3>📋 INTERACTIVE TABLE OF CONTENTS (TOC)</h3>
<p>Create a reader-friendly <a href="https://wpdeveloper.com/display-toc-wordpress/" rel="nofollow ugc">Table Of Contents(TOC)</a> while you are writing your documentation. This TOC moves with your scroll, so your visitors can always go to other pages easily.</p>
<h3>🔎 IN-BUILT ADVANCED SEARCH OPTION</h3>
<p>Assist your visitors to get the exact docs and reduce dependency on support with a built-in advanced live search & advanced search option(PRO) from the top.</p>
<h3>⚙️ ADVANCED CUSTOMIZATION OPTION</h3>
<p>Customize documentation pages from settings or even add shortcode (PRO), page builder widgets, and more to get the full authority to make it stand out for your web visitors.</p>
<h3>💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER [FREE ELEMENTOR WIDGETS]</h3>
<p>Design amazing single docs and the docs archive page without any hassle with <a href="https://wordpress.org/plugins/elementor/" rel="ugc">Elementor Page Builder using free Elementor widgets</a></p>
<h3>🔥 SINGLE DOC & DOC ARCHIVE TEMPLATE WITH ELEMENTOR</h3>
<p>Create an amazing single doc & archieve template with advanced elements, and ready layouts with Elementor Theme Builder</p>
<h3>🤖 WRITE DOCUMENTATION & FAQ WITH AI AUTO WRITER</h3>
<p>Use the powerful ‘’Write With AI’’ – auto writer feature that integrates ChatGPT to quickly generate detailed documentation & FAQs in a few clicks.</p>
<h3>🔄 IMPORT AND EXPORT OPTION</h3>
<p>Migrate your valuable content and back up your knowledge base with just a few clicks with an easy import and export feature that seamlessly supports CSV and XML formats.</p>
<h3>↪️ 3RD PARTY MIGRATION SUCH AS HELP SCOUT</h3>
<p>Seamless migration of the knowledge base from any 3rd party plugin solution like Help Scout with a single click to improve customer service capabilities.</p>
<h3>🤖 INSTANT ANSWER TO REDUCE SUPPORT TICKETS (PRO)</h3>
<p>Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets.</p>
<h3>📊 INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO)</h3>
<p>Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights into your Knowledge Base.</p>
<h3>🆕 CREATE MULTIPLE KNOWLEDGE BASES (PRO)</h3>
<p>Create multiple knowledge bases for different products and provide instant support to your customers from one place</p>
<h3>🔒 MANAGE INTERNAL KNOWLEDGE BASE (PRO)</h3>
<p>Restrict your knowledge base based on certain user roles and manage the Internal Knowledge Base to make your documentation private</p>
<h3>🔗 ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO)</h3>
<p>Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility.</p>
<h3>📚 EMBED RELATED DOCS IN SINGLE DOCUMENTATION</h3>
<p>Incorporate relevant documentation into each document to promote supporting content and additional information.</p>
<h3>📙 GLOSSARY (PRO)</h3>
<p>Create glossaries for frequently used terms or technical jargon and showcase them as tooltips so readers can easily understand them.</p>
<h3>📖 ENCYCLOPEDIA (PRO)</h3>
<p>Build an Encyclopedia page to display your glossary or documentation in alphabetical order and help readers easily find what they are looking for.</p>
<h3>🤖 AI CHATBOT ADDON (PRO)</h3>
<p>BetterDocs AI Chatbot Addon allows instant, AI-powered support for your documentation, helping users quickly find answers and improve customer service more efficiently. It integrates seamlessly and enhances user satisfaction.</p>
<p>You don’t have to just take our word for it. See what one of the WordPress experts are saying:</p>
<blockquote>
<ul>
<li>Sweet solution for adding a knowledge base to your website.</li>
<li>Visit /docs to view the built-in page (URL is changeable in settings)</li>
<li>Easy to create and manage with beautiful layouts and powerful search.</li>
</ul>
<p>-Nathan, iThemes</p>
</blockquote>
<p>🙌 After reading this feature list, you can probably imagine BetterDocs is a great solution for creating knowledge bases for your website. Give BetterDocs a try.</p>
<p>Want to unlock the advanced features? <a href="http://betterdocs.co/#pricing" rel="nofollow ugc">Upgrade to our Pro version</a></p>
<h3>🚀 Backed By A Trusted Team</h3>
<p>This Documentation plugin is brought to you by the team behind <a href="https://wpdeveloper.com/" rel="nofollow ugc">WPDeveloper</a>, a renowned name in the WordPress industry, trusted by 6 Million+ happy users.</p>
<h3>👨‍💻 DOCUMENTATION AND SUPPORT</h3>
<ul>
<li>For documentation and tutorials go to our <a href="https://betterdocs.co/docs/" rel="nofollow ugc">Documentation</a></li>
<li>For video tutorials go to our <a href="https://www.youtube.com/playlist?list=PLWHp1xKHCfxDOGyziODrJ1qYNOC8pbVYA" rel="nofollow ugc">YouTube Playlist</a></li>
<li>If you have any more questions, visit our support on the Plugin’s <a href="https://wordpress.org/support/plugin/betterdocs/" rel="ugc">Forum</a></li>
<li>For more information about features, FAQs and documentation, check out our website at <a href="https://betterdocs.co/" rel="nofollow ugc">BetterDocs</a></li>
</ul>
<h4>Create better Docs, Knowledge Base and wiki with BetterDocs</h4>
<h3>💙 Loved BetterDocs?</h3>
<ul>
<li>Join our <a href="https://www.facebook.com/groups/wpdeveloper.net/" rel="nofollow ugc">Facebook Group</a></li>
<li>Learn from our tutorials on <a href="https://wpdeveloper.com/go/youtube-channel" rel="nofollow ugc">YouTube Channel</a></li>
<li>Or rate <a href="https://wordpress.org/support/plugin/betterdocs/reviews/#new-post" rel="ugc">BetterDocs</a> on WordPress</li>
</ul>
<h3>🔥 WHAT’S NEXT</h3>
<p>If you like BetterDocs, then consider checking out our other projects:</p>
<p><a href="https://wordpress.org/plugins/essential-addons-for-elementor-lite/" rel="ugc">Essential Addons For Elementor</a> –Elementor widgets library with 2 Million+ active users in the WordPress repository.<br />
<a href="https://wordpress.org/plugins/notificationx/" rel="ugc">NotificationX</a> – Powerful social proof & FOMO Marketing Plugin<br />
<a href="https://wordpress.org/plugins/wp-scheduled-posts/" rel="ugc">SchedulePress</a> – Content Scheduling and Editorial Solution.<br />
<a href="https://wordpress.org/plugins/embedpress/" rel="ugc">EmbedPress</a>– Embed & customize 150+ multimedia sources inwith one click with customization flexibility.<br />
<a href="https://wordpress.org/plugins/templately/" rel="ugc">Templately</a> Ready Templates Library for Elementor & Block Editor with 6,000+ Versatile Designs.</p>
<p>Visit <a href="https://wpdeveloper.com" rel="nofollow ugc">WPDeveloper</a> to learn more about how to do better in WordPress with <a href="https://wpdeveloper.com/blog" rel="nofollow ugc">Help Tutorial, Tips & Tricks</a>!</p>


BetterDocs –  Knowledge Base Documentation & FAQ Solution for Elementor & Block Editor

I have tested several plugins to create our TrueRanker knowledge base.

I will definitely choose this plugin. The support seems to me very good too.

Congratulations.

It has everything you need to create a good knowledge base.

Hi, For me, the links to go to the previous and next article under the articles are not according to the order of the menu on the left side of the articles, how can I solve this problem?? 🙏

Problem in Sort!


Great support, very helpful team! 👍



This plugin helped us to create well structured documentation and searchable pages.


Great support

Great plugin!


It is simple to setup and easy to use. 


Great plugin

The plugin looks great on the front-end and the way content is managed is very intuitive. The automatic Table of Contents is a godsend!

Couldn't be happier


I was able to quickly set up 2 knowledge bases for my projects quickly and they look great, with convenient search. The pricing of the premium version is very reasonable. I can only recommend it. 


Solid plugin, good customer service

I posted a support thread last month requesting the FSE compatibility feature, and they have added it.

Thank you, BetterDocs Team ❤️

Thank you for FSE compatibility!


I recently evaluated different documentation plugins and BetterDocs has a great feature set and a quick support. I opened a ticket after an update, and they fixed the bug within the same day and released a hotfix. This is a great support experience.


Great Plugin – Greate Support


It's a very solid knowledgebase plugin, so if that's all you're after, then it's a 5 star. Their Instant Answer component is lacking some very basic things like the ability to collect additional information (ie. a company name). There's also no chat or ticket component which I believe would put this over the top.


Solid, but lacking


Reported a feedback issue, and the BetterDocs team fixed it quickly with a dev update. Tested and confirmed it's working great. Really appreciate the fast and helpful support!


Fast fast and helpful support

A full-featured documentation plugin including AI writing assistance to create knowledge bases, docs, FAQs, wikis, and more with easy drag & drop UI.

Smart Docs vs BetterDocs – Knowledge Base Documentation & FAQ Solution for Elementor & Block Editor