Achal Jain

IdeaBox Creations

Nirbhay Singh Rao

Create powerful documentation for your products and services right in WordPress with features like Live Search, Breadcrumbs, User Feedback, Styling with Customizer, etc.
Whether you are building a small or large Knowledge Base, <a href="http://wpsmartdocs.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">SmartDocs</a> will help you manage docs easily and help your customers find answers quickly, even in the in-depth documentation of your products and services.
SmartDocs keeps everything simple and minimal. You can get started with it in a few clicks without feeling lost and overwhelmed.
<h3>Create Powerful Knowledge Base to EXCEL Customer Support</h3>
With SmartDocs, you can easily create and organize content in an attractive and structured way. This will make it easier for your customers to find the piece of information they are looking for.
<h3>Reduce Support Workload</h3>
There is no doubt that well-maintained Documentation can reduce the support team’s workload tremendously, and with SmartDocs, you can achieve that in 5 simple steps:
<ol>
<li>Install Plugin</li>
<li>Add Docs and Assign Categories to them</li>
<li>Setup basic style from the customizer</li>
<li>Tweak settings a bit to your taste and</li>
<li>Visit Docs Homepage</li>
</ol>
You are done with a flawlessly working Docs page!
Let your customers find the answers to their questions quickly without interacting with the support representatives for known issues or queries. It’s a win-win! 🏆
<h3>Top Features 🤘</h3>
<h3>1️⃣ FLAWLESS NAVIGATION</h3>
With SmartDocs built-in templates, you can quickly set up Documentation and organize them using categories for users to start navigating them easily.
<h3>2️⃣ POWERFUL SEARCH OPTION</h3>
SmartDocs comes with a powerful search that will allow customers to navigate the doc based on the entered keywords. The search also supports other post types like posts and pages to show up in the search results. All easily adjustable via settings in one click.
<h3>3️⃣ BUILT-IN-STYLING & CUSTOMIZATION OPTIONS</h3>
We understand the hassle of going through CSS and the painstaking time it takes to build beautiful designs. Hence, we have build styling controls right in the Native Customizer.
With our built-in customizer controls, you can set colors, background colors, font-sizes, etc., for built-in templates right from the customizer. Not to mention with Live Preview.
<h3>4️⃣ GET QUICK FEEDBACK</h3>
Getting feedback from the customers is an essential part of the Documentation. SmartDocs provides built-in functionality for customers to rate docs as helpful or not helpful. This not only allows them to provide quality feedback but also helps you to understand if the content is serving the purpose or not.
<h3>5️⃣ CUSTOM BREAKPOINTS</h3>
Good Documentation should be accessible from every device, and SmartDocs understand it undoubtedly.
It is fully responsive and works perfectly on mobile, tablet, and desktop screens. You can even set custom breakpoints for your Documentation in the customizer settings if required.
<h3>6️⃣ DEVELOPER FRIENDLY</h3>
Do you like to fiddle with the code? 
We definitely do 😉 While managing Documentation for our existing plugins, we know how frustrating it can be for developers to change or modify simple things in code. Hence, we have researched and analyzed the plugins’ code design from a developer’s perspective to keep the code developer-friendly.
Rewrite, Modify, or Customize; whatever you want to do, you’ll find a way in SmartDocs to do it.
<h3>PRODUCT BY IDEABOX 💛</h3>
SmartDocs is developed and brought to you by IdeaBox Creations, the company behind many great WordPress plugins. Our motivated and customer friendly team is trusted by more than 200,000 customers worldwide.
We will love to see you build great Documentations & Knowledge bases with the SmartDocs plugin, and if there are any hiccups, we will be right here to help 👨‍🔧
<h3>DOCUMENTATION AND SUPPORT</h3>
<ul>
<li>For Documentation and support, check out our <a href="https://wpsmartdocs.com/docs/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">Documentation</a></li>
<li>If you have any questions, visit our plugin’s support forum</li>
<li>For more information, visit our website at <a href="http://wpsmartdocs.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">SmartDocs</a></li>
</ul>
<h3>LIKE SmartDocs? ❤</h3>
We bet you do! Your appreciation is always motivating for our team.
<ul>
<li>Join our Facebook Group.</li>
<li>Don’t forget to Rate us on WordPress and show your love.</li>
<li>Check out our <a href="http://wpsmartdocs.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">website</a>.</li>
</ul>
<h3>WHAT’S NEXT?</h3>
If you liked SmartDocs, consider checking out our other WordPress plugins:
<a href="http://powerpackelements.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">PowerPack Addon for Elementor</a>: A powerful add-on for Elementor with more than 70 widgets and 150+ professionally designed templates.
<a href="http://wpbeaveraddons.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">PowerPack Addon for Beaver Builder</a>: A library of 65+ creative modules and 350+ beautifully designed templates.
<a href="https://wpfomify.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">WPfomify</a>: A Social Proofing tool helps in the website’s conversion by displaying recent sales and signup notifications.
<a href="https://divimonk.com/?utm_source=repo-readme&utm_medium=smartdocslite&utm_campaign=repo-demo-link" rel="nofollow ugc">DiviMonk</a>: A professionally designed templates library for Divi website builder with more than 250 templates.

Smart Docs

Knowledge Base & Documentation Plugin for WordPress.

echoplugins

Echo Knowledge Base is a powerful documentation tool that helps you create and organize documentation, FAQs, quizzes, and articles. It includes built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base.
Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity.
<h3>FREE KB FEATURES</h3>
<ul>
<li>
Fast Search Bar: Enable users to find articles quickly with an AJAX-powered search bar.
</li>
<li>
Deep Content Organization: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format.
</li>
<li>
FAQs Layout and Shortcode: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement.
</li>
<li>
Article Enhancement Tools: Improve user experience with breadcrumbs, next/previous article navigation, print and PDF export options, and more.
</li>
<li>
Table of Contents (TOC): Enhance navigation with a customizable table of contents on article pages for better user experience.
</li>
<li>
Frontend Visual Editor: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks.
</li>
<li>
Pre-made Layout Designs: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site.
</li>
<li>
Most Popular and Recent Articles: Display lists of articles by popularity and recent publication to guide readers to trending and new content.
</li>
<li>
Glossary: Build a centralized dictionary of terms and definitions for your knowledge base.
<ul>
<li>Glossary Terms – Create and manage glossary entries. Published terms are automatically highlighted in your articles with interactive tooltips, helping readers understand key terminology without leaving the page.</li>
<li>Glossary Index Shortcode and Block – Display an alphabetical index of all glossary terms on any page using the <code>[epkb-glossary-index]</code> shortcode or the Glossary Index Gutenberg block, with letter navigation and customizable accent color.</li>
<li>AI-Generated Glossary Terms (PRO) – Automatically generate glossary terms and definitions from your knowledge base content using AI, saving time and ensuring comprehensive coverage of key terminology.</li>
</ul>
</li>
<li>
Article Quizzes: Add interactive quizzes to KB articles to reinforce learning and increase engagement. Create custom multiple-choice or true/false questions, add answer explanations, and show published quizzes below the article content.
</li>
<li>
Article Views Counter: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base.
</li>
<li>
Customizable Category Archive Page: Customize the category archive page with a custom header, description, and image.
</li>
</ul>
<h3>FREE AI FEATURES (Optional)</h3>
All AI features are completely optional and disabled by default. You can enable them at any time if you choose to use AI-powered capabilities.
<ul>
<li>
AI Chat (Chatbot): Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information.
</li>
<li>
AI Search: When users search, results show relevant KB articles plus an ‘Ask AI’ button to dive deeper with the same query.
</li>
<li>
AI Content Analysis: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including:
<ul>
<li>Tags Analysis – Optimize article tags and categories for better organization and SEO</li>
<li>Readability Score – Evaluate content clarity and structure with AI assistance 
<a href="https://www.echoknowledgebase.com/documentation/content-analysis/" rel="nofollow ugc">Learn more.</a></li>
</ul>
</li>
</ul>
<h3>PRO KB FEATURES</h3>
<ul>
<li>
Advanced Search: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results.
</li>
<li>
Granular Content Protection: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content.
</li>
<li>
Unlimited Knowledge Bases: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments).
</li>
<li>
Articles Import and Export: Import or export articles and categories using CSV or XML formats for easy migration or backup.
</li>
<li>
AI Smart Search: Display intelligent search results with optional multi-panel sections
</li>
<li>
User Feedback System: Gather valuable insights with article upvote/downvote and feedback forms.
</li>
<li>
Article Links: Turn any article into a link that points to PDFs, external documentation, videos, or other resources.
</li>
<li>
AI Features:
<ul>
<li>Content Gap Analysis</li>
<li>AI Quiz Generation – generate quiz drafts from KB articles, then review and edit the title, intro, questions, answers, and explanations before publishing</li>
<li>Expand training to include notes, posts, pages, and custom post types</li>
<li>Email Notifications for AI insights</li>
<li>Human Agent Handoff – lets users escalate from AI to your support team</li>
<li>Feedback Buttons – collect thumbs-up/down ratings on AI responses</li>
<li>PDF to Articles – upload PDF files and convert them into KB articles with optional AI formatting that organizes content into headings, lists, and paragraphs</li>
<li>PDF to Notes – upload PDF files via drag-and-drop or the Media Library and convert them into AI training notes to expand your AI’s knowledge beyond KB articles</li>
<li>AI Chat Access Control – restrict who can use AI Chat: everyone, logged-in users only, or specific WordPress roles. Set different access rules for each chat location</li>
</ul>
</li>
</ul>
See the <a href="https://www.echoknowledgebase.com/bundle-pricing/" rel="nofollow ugc">official website</a> for more details on Pro features.
<h3>⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE</h3>
Watch a quick introduction to Echo Knowledge Base and see it in action: 
<a href="https://www.youtube.com/watch?v=sLwj8FpfBWc" rel="nofollow ugc">https://www.youtube.com/watch?v=sLwj8FpfBWc</a>
<h3>⭐ PROFESSIONAL LAYOUTS INCLUDED</h3>
Echo Knowledge Base comes with multiple layout options to suit your style:
<ul>
<li><a href="https://www.echoknowledgebase.com/demo-1-knowledge-base-basic-layout/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo1" title="Basic Layout" rel="nofollow ugc">Basic Layout</a> – Clean and simple design</li>
<li><a href="https://www.echoknowledgebase.com/demo-3-knowledge-base-tabs-layout/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo3" title="Tabs Layout" rel="nofollow ugc">Tabs Layout</a> – Organized content in tabbed interface</li>
<li><a href="https://www.echoknowledgebase.com/demo-4-knowledge-base-tabs-layout/" title="Drill Down Layout" rel="nofollow ugc">Drill Down Layout</a> – Intuitive navigation through categories</li>
<li><a href="https://www.echoknowledgebase.com/demo-12-knowledge-base-image-layout/" title="Classic Layout" rel="nofollow ugc">Classic Layout</a> – Traditional documentation style</li>
<li><a href="https://www.echoknowledgebase.com/demo-14-category-layout/?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo5" title="Category Focused Layout" rel="nofollow ugc">Category Focused Layout</a> – Highlight your main categories</li>
</ul>
See our comprehensive documentation <a href="https://www.echoknowledgebase.com/documentation/" title="KB documentation" rel="nofollow ugc">here</a>
<h3>⭐ ADDITIONAL FEATURES</h3>
<ul>
<li>Gutenberg Blocks: Seamlessly integrate knowledge base elements using the WordPress block editor.</li>
<li>Flexible Ordering: Order articles and categories alphabetically, by date, or manually with drag-and-drop.</li>
<li>SEO Optimization: Built with SEO best practices to help your documentation rank well in search engines.</li>
<li>Usage Analytics: Monitor knowledge base traffic and search queries to understand what users need.</li>
<li>Interactive Learning: Turn knowledge base articles into quizzes with answer explanations to help readers retain information.</li>
<li>Multilingual & RTL Support: Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages.</li>
<li>Responsive Design: Mobile-friendly and works with any WordPress theme, so your docs look great on all devices.</li>
<li>Directory Shortcode: Use a shortcode to display an index of all articles (great for an A-Z index page).</li>
<li>Multi-site Compatible: Perfect for WordPress multisite networks – manage documentation across multiple sites.</li>
<li>Custom URL Structure: Customize category, tag, and article URLs for a clean and branded structure.</li>
<li>Mobile Optimization: Ensures a smooth reading experience on smartphones and tablets.</li>
<li>Content Migration: Easily convert existing posts or custom post types into Knowledge Base articles.</li>
</ul>
<h3>⭐ SEO & ACCESSIBILITY OPTIMIZED</h3>
Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device.
<h3>⭐ EASY TO STYLE WITH PRE-MADE DESIGNS</h3>
No coding needed – make it your knowledge base with just a few clicks:
<ul>
<li>26 Pre-Made Designs: Choose from a variety of professional color schemes and styles.</li>
<li>One-Click Theme Switching: Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look.</li>
<li>Endless Customization: Further tweak colors, fonts, and styles to match your brand.</li>
</ul>
<h3>⭐ BUILDER COMPATIBILITY</h3>
Echo Knowledge Base works great with popular page builders:
<ul>
<li>Elementor & Gutenberg: Comes with native blocks and widgets for seamless integration.</li>
<li>Other Builders: Fully compatible with Beaver Builder, Divi, Visual Composer, and more.</li>
</ul>
<h3>✅ WHY CHOOSE ECHO KNOWLEDGE BASE?</h3>
<ul>
<li>User-Friendly: Designed for ease of use – no coding required and a gentle learning curve.</li>
<li>All-in-One Support Hub: Manage documentation, FAQs, quizzes, AI chat, and smart search in one plugin.</li>
<li>Professional Design: 26 beautiful, ready-to-use layouts give your docs a polished look out of the box.</li>
<li>Highly Customizable: Extensive configuration options to tailor the knowledge base to your needs.</li>
<li>Reliable Support: Our friendly, Canadian-based support team is ready to help with any questions.</li>
<li>Regular Updates: Continuously improved with new features (our roadmap is packed with upcoming enhancements!).</li>
<li>Global Ready: Translate your documentation and serve users in any language with full multilingual support.</li>
</ul>
About Us: We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.

Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search

Great Product and Support

A fully featured, easy-to-use documentation plugin with AI chat, search, FAQs, and quizzes. Build beautiful knowledge bases, docs, and wikis.

Smart Docs vs Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search