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<p><strong>SMSTunnel for WooCommerce</strong> extends the SMSTunnel plugin with WooCommerce-specific features. Send SMS notifications to customers when their order status changes, and get instant alerts for new orders.</p>
<h4>Requires SMSTunnel Plugin</h4>
<p>This addon requires the main <a href="https://wordpress.org/plugins/smstunnel/" rel="ugc">SMSTunnel</a> plugin to be installed and configured first.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Order Status Notifications</strong> – Automatically send SMS when orders are pending, processing, completed, or cancelled</li>
<li><strong>Customer Notifications</strong> – Keep customers informed about their order progress</li>
<li><strong>Admin Alerts</strong> – Get instant SMS alerts when new orders are placed</li>
<li><strong>Custom Messages</strong> – Define your own message templates with order placeholders</li>
<li><strong>Low Stock Alerts</strong> – Receive SMS when product stock is running low</li>
<li><strong>WooCommerce Settings Tab</strong> – All settings conveniently in WooCommerce > Settings > SMS</li>
<li><strong>HPOS Compatible</strong> – Works with WooCommerce High-Performance Order Storage</li>
</ul>
<h4>Message Placeholders</h4>
<p>Use these placeholders in your message templates:</p>
<ul>
<li><code>{order_number}</code> – Order ID</li>
<li><code>{order_status}</code> – Current order status</li>
<li><code>{order_total}</code> – Order total amount</li>
<li><code>{customer_name}</code> – Customer’s full name</li>
<li><code>{customer_first_name}</code> – Customer’s first name</li>
<li><code>{site_name}</code> – Your website name</li>
</ul>
<h4>Supported Order Statuses</h4>
<ul>
<li>Pending Payment</li>
<li>Processing</li>
<li>On Hold</li>
<li>Completed</li>
<li>Cancelled</li>
<li>Refunded</li>
<li>Failed</li>
</ul>
<h4>Admin Features</h4>
<ul>
<li>Send SMS to customers directly from the order page</li>
<li>View SMS history in the order notes</li>
<li>Manual SMS button on each order</li>
</ul>
<h3>External Services</h3>
<p>This plugin relies on the SMSTunnel service to deliver SMS messages. When an order status changes or an admin sends an SMS, the recipient phone number and message content are transmitted to the SMSTunnel API.</p>
<ul>
<li><strong>Service</strong>: SMSTunnel.io (NARBOWEB SRL)</li>
<li><strong>Service URL</strong>: https://smstunnel.io</li>
<li><strong>Data sent</strong>: Phone number, SMS message content, order metadata</li>
<li><strong>Privacy Policy</strong>: https://smstunnel.io/privacy</li>
<li><strong>Terms of Service</strong>: https://smstunnel.io/terms</li>
</ul>


SMSTunnel for WooCommerce

Send WooCommerce order notifications via SMS using SMSTunnel. Notify customers and admins about order status changes.

gorespond

<p><strong>GoRespond for WooCommerce</strong> connects your WooCommerce store to the <a href="https://gorespond.io" rel="nofollow ugc">GoRespond</a> WhatsApp messaging platform. When an order event occurs (placed, shipped, delivered, cancelled, or payment failed), a WhatsApp template message is automatically sent to your customer.</p>
<h4>How It Works</h4>
<ol>
<li>Create a free GoRespond account and connect your WhatsApp Business number.</li>
<li>Create and get Meta-approved WhatsApp message templates in the GoRespond dashboard.</li>
<li>Map each WooCommerce event to a template.</li>
<li>Install this plugin, paste your API key, and you’re done.</li>
</ol>
<h4>Supported Events</h4>
<ul>
<li><strong>Order Placed</strong> – Notify customers as soon as they place an order (with optional order confirmation buttons).</li>
<li><strong>Order Shipped</strong> – Let customers know their order is on the way (with tracking link).</li>
<li><strong>Order Delivered</strong> – Confirm delivery.</li>
<li><strong>Order Cancelled</strong> – Inform customers about cancellations.</li>
<li><strong>Payment Failed</strong> – Alert customers and provide a retry link.</li>
</ul>
<h4>Features</h4>
<ul>
<li>One-click setup — just paste your API key.</li>
<li>Per-event toggle — enable only the notifications you need.</li>
<li>Built-in event log with HTTP status codes and response bodies.</li>
<li>Test Connection button to verify your API key instantly.</li>
<li>WooCommerce HPOS (High-Performance Order Storage) compatible.</li>
<li>Developer-friendly with filters for phone numbers, tracking URLs, retry URLs, and payloads.</li>
<li>Automatic log pruning (keeps last 1,000 entries).</li>
<li>Clean uninstall — all data removed when the plugin is deleted.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or later</li>
<li>WooCommerce 6.0 or later</li>
<li>PHP 7.4 or later</li>
<li>A GoRespond account with a connected WhatsApp Business number</li>
</ul>
<h4>Third-Party Service</h4>
<p>This plugin sends data to GoRespond, an external messaging service, whenever an order event occurs. The data sent includes the customer phone number, customer name, order ID, and order details. No data is sent unless you configure an API key and enable events.</p>
<ul>
<li>Service: <a href="https://gorespond.io" rel="nofollow ugc">GoRespond</a></li>
<li>Privacy Policy: <a href="https://gorespond.io/privacy" rel="nofollow ugc">https://gorespond.io/privacy</a></li>
<li>Terms of Service: <a href="https://gorespond.io/terms" rel="nofollow ugc">https://gorespond.io/terms</a></li>
</ul>


GoRespond for WooCommerce

Automatically send WhatsApp messages to customers when order events happen — powered by GoRespond.

SMSTunnel for WooCommerce vs GoRespond for WooCommerce