socranext

What the plugin provides 
– Custom Post Type <code>socranext_post</code> for AI-optimized articles (default URL slug <code>artikelen-sn</code>, configurable via the SocraNext platform). 
– Custom Taxonomy <code>socranext</code> (hierarchical) for categorizing those articles. 
– Knowledge Base page (WordPress page; default slug <code>kennisbank-sn</code>, configurable via the SocraNext platform). 
– Template-based rendering for single/archive and knowledge base views (plugin templates via <code>template_include</code>). 
– Admin screens under SocraNext (Overview, Articles, Categories). FAQ management is handled via the SocraNext platform. 
– Cache flush on (de)activation to correctly register permalinks.
Display 
The plugin renders views via bundled templates for: 
– Single SocraNext articles and archive list. 
– Knowledge base page with categories and Q&As.
Structured Data 
– The FAQ display includes FAQPage JSON-LD to help search engines and AI systems better understand the Q&As.
REST API (for platform integration) 
Under the namespace <code>socranext/v1</code>, routes include: 
– <code>GET /pages</code> and <code>GET /pages/{id}</code> – list site pages (for adding/showing FAQ widgets). 
– <code>POST /toggle</code> – enable/disable the FAQ widget per page. 
– <code>POST /store-aio-information</code> and <code>GET /aio-information/{page_id}</code> – store/retrieve per-page FAQ data. 
– <code>POST /kennisbank</code> and <code>POST /kennisbank-custom</code> – store knowledge base categories and custom markup/styles. 
– <code>POST /blog</code> and <code>POST /store-blog-custom</code> – create articles and store global custom HTML/CSS/JS for article display. 
– <code>POST /collection-slugs</code> – sync configurable articles/knowledge-base URL slugs from the SocraNext platform (rewrite flush + cache purge). 
– <code>GET /articles-list-custom</code> – retrieve configuration for list views. 
– <code>POST /llmstxt</code> and <code>GET /llmstxt</code> – publish and read <code>llms.txt</code> / <code>llms-full.txt</code> content from the SocraNext platform; served at <code>/llms.txt</code> and <code>/llms-full.txt</code> on the site.
<blockquote>
Note: without an account/connection to app.socranext.ai, the auto-generation routes are typically not used, but the created post types, taxonomy, and pages remain available for display.
</blockquote>
Privacy & external services 
– The plugin does not call external APIs on its own; the integration is typically initiated by the SocraNext platform to your website. 
– Websites: product site https://socranext.ai and platform https://app.socranext.ai.
<h3>Prefix & naming policy</h3>
<ul>
<li>All plugin identifiers use the unique prefix family “SocraNext”:
<ul>
<li>Functions, hooks, options, AJAX actions, REST namespace, script/style handles: <code>socranext_*</code> (lowercase)</li>
<li>Constants: <code>SOCRANEXT_*</code> (uppercase)</li>
<li>Human-facing labels and PHP namespaces (if used): <code>SocraNext</code> (PascalCase)</li>
</ul>
</li>
<li>We avoid reserved prefixes like <code>wp_</code>, <code>_</code>, and <code>__</code> for custom identifiers.</li>
<li>Existing options and routes already comply; no migrations are required.</li>
</ul>

SocraNext

AI-ready content: articles CPT, knowledge base with FAQ JSON-LD, and per-page FAQ widget. Integrates with the SocraNext platform for auto-publishing.

Ajay

WebberZone

<a href="https://webberzone.com/plugins/knowledgebase/" rel="nofollow ugc">Knowledge Base</a> makes building a knowledge base or FAQ for your WordPress site easy, fast, and scalable.
Whether you need a simple FAQ page, a full self-service help center, or a structured multi-product wiki, Knowledge Base scales to fit. Organize articles into products and sections, customize permalinks, and let your customers help themselves: no coding required.
Perfect for:
<ul>
<li>Multi-product companies managing multiple help centers</li>
<li>SaaS platforms with self-service documentation portals</li>
<li>Ecommerce support centres reducing ticket volume</li>
<li>Documentation hubs and internal company wikis</li>
<li>Developers building customer-facing knowledge portals</li>
</ul>
<a href="https://webberzone.com/support/knowledgebase/" rel="nofollow ugc">Live Demo</a>.
<h3>Powerful features available in the Free version</h3>
<ul>
<li>Unlimited Knowledge Bases: Support as many products as you like, with unlimited sections and sub-sections.</li>
<li>Beautiful, Responsive Layouts: Ships with clean templates powered by the Responsive Grid System.</li>
<li>Customisable Permalinks: View your KB at /knowledgebase/ by default or change the base slugs for articles, sections, products, and tags. Advanced custom permalink structures with dynamic placeholders are available in Pro.</li>
<li>Shortcodes + Gutenberg Blocks: Add KB listings anywhere using [knowledgebase] or use the Knowledge Base block.</li>
<li>Built-in Breadcrumbs: Improve UX and SEO with breadcrumb navigation.</li>
<li>Widgets Included: WZKB Articles, WZKB Sections, WZKB Products, and WZKB Breadcrumbs widgets.</li>
<li>Built-in Caching: Speed up your Knowledge Base without extra plugins. Configurable cache expiry settings are available in Pro.</li>
<li>Multilingual Ready: Full WPML and Polylang compatibility — translate articles, sections, products, and tags; language-aware caching and widgets included out of the box.</li>
<li>Auto Table of Contents: Automatically generate a linked Table of Contents from article headings, with configurable depth and minimum heading threshold.</li>
<li>Live Search Suggestions: Show accessible AJAX search suggestions as visitors type in the Knowledge Base search form.</li>
<li>Related Articles: Display related articles at the bottom of KB articles based on categories and tags.</li>
<li>Alerts: Add attention-grabbing alert boxes with the [kbalert] shortcode or Alerts block.</li>
</ul>
<h3>Pro features</h3>
<a href="https://webberzone.com/plugins/knowledgebase/#pro" rel="nofollow ugc">Knowledge Base Pro</a> enhances the plugin with advanced features for larger documentation sites, including ratings and feedback, a help widget, a powerful custom permalinks engine, premium layouts, enhanced TOC surfaces, and additional admin tools.
<ul>
<li>Article Rating & Feedback System: Collect binary or 5-star feedback with optional follow-up questions, admin alerts, Bayesian sorting, and GDPR-friendly tracking modes.</li>
<li>Help Widget: Offer an in-app support hub with live search, suggested articles, and a contact form inside a floating assistant.</li>
<li>Custom Permalinks Engine: Craft advanced URL structures for articles, sections, tags, and products using dynamic placeholders.</li>
<li>Knowledge Base Homepage Mode: Display the Knowledge Base on your site homepage. The Knowledge Base URL becomes the homepage and the Knowledge Base archive URL redirects to the homepage.</li>
<li>Premium Layout Pack: Unlock seven additional frontend styles (Modern, Minimal, Boxed, Gradient, Compact, Magazine, Professional).</li>
<li>Enhanced Table of Contents: Three Pro TOC delivery surfaces — a sidebar widget that renders the TOC for the current article, a Gutenberg block to insert the TOC inline, and a floating/sticky panel that follows the reader down the page.</li>
<li>Advanced Admin Tools: Control knowledge base caching with expiry settings, on-demand cache clearing, and other productivity enhancements.</li>
</ul>
<h3>Key Concepts</h3>
<ul>
<li>Articles: Custom post type <code>wz_knowledgebase</code>: your FAQs, how-to guides, and documentation.</li>
<li>Products: Custom taxonomy <code>wzkb_product</code>: link articles to one or more products.</li>
<li>Sections: Custom taxonomy <code>wzkb_category</code>: organize content neatly into categories.</li>
<li>Tags: Optional <code>wzkb_tag</code> taxonomy: make finding content even easier.</li>
</ul>
<h3>Contribute</h3>
If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on <a href="https://github.com/WebberZone/knowledgebase" rel="nofollow ugc">Github</a>. You can <a href="https://github.com/WebberZone/knowledgebase/issues" rel="nofollow ugc">create an issue on the Github page</a> or, better yet, fork the plugin, add a new feature and send me a pull request.

Knowledge Base

The plugin is great, it comes with everything that you need for a good knowledge base. Using it with Ultimate Member will give you the ability to control visibility of articles and other stuff.

Everything that you need for a good knowledge base

Build a multi-product knowledge base for WordPress. Reduce support tickets with self-service docs, FAQs, and a built-in help center.

SocraNext vs Knowledge Base