socranext

What the plugin provides 
– Custom Post Type <code>socranext_post</code> (slug: <code>artikelen-sn</code>) for AI-optimized articles. 
– Custom Taxonomy <code>socranext</code> (hierarchical) for categorizing those articles. 
– Knowledge Base page (WordPress page, slug <code>kennisbank-sn</code>). 
– Template-based rendering for single/archive and knowledge base views (plugin templates via <code>template_include</code>). 
– Admin screens under SocraNext (Overview, Articles, Knowledge Base, Pages) including per-page FAQ toggles. 
– Cache flush on (de)activation to correctly register permalinks.
Display 
The plugin renders views via bundled templates for: 
– Single SocraNext articles and archive list 
– Knowledge base page with categories and Q&As
Structured Data 
– The FAQ display includes FAQPage JSON-LD to help search engines and AI systems better understand the Q&As.
REST API (for platform integration) 
Under the namespace <code>socranext/v1</code>, routes include: 
– <code>GET /pages</code> and <code>GET /pages/{id}</code> – list site pages (for adding/showing FAQ widgets). 
– <code>POST /toggle</code> – enable/disable the FAQ widget per page. 
– <code>POST /store-aio-information</code> and <code>GET /aio-information/{page_id}</code> – store/retrieve per-page FAQ data. 
– <code>POST /kennisbank</code> and <code>POST /kennisbank-custom</code> – store knowledge base categories and custom markup/styles. 
– <code>POST /blog</code> and <code>POST /store-blog-custom</code> – create articles and store global custom HTML/CSS/JS for article display. 
– <code>GET /articles-list-custom</code> – retrieve configuration for list views.
<blockquote>
Note: without an account/connection to app.socranext.ai, the auto-generation routes are typically not used, but the created post types, taxonomy, and pages remain available for display.
</blockquote>
Privacy & external services 
– The plugin does not call external APIs on its own; the integration is typically initiated by the SocraNext platform to your website. 
– Websites: product site https://socranext.ai and platform https://app.socranext.ai.
<h3>Prefix & naming policy</h3>
<ul>
<li>All plugin identifiers use the unique prefix family “SocraNext”:
<ul>
<li>Functions, hooks, options, AJAX actions, REST namespace, script/style handles: <code>socranext_*</code> (lowercase)</li>
<li>Constants: <code>SOCRANEXT_*</code> (uppercase)</li>
<li>Human-facing labels and PHP namespaces (if used): <code>SocraNext</code> (PascalCase)</li>
</ul>
</li>
<li>We avoid reserved prefixes like <code>wp_</code>, <code>_</code>, and <code>__</code> for custom identifiers.</li>
<li>Existing options and routes already comply; no migrations are required.</li>
</ul>

SocraNext

AI-ready content: articles CPT, knowledge base with FAQ JSON-LD, and per-page FAQ widget. Integrates with the SocraNext platform for auto-publishing.

Aslam Hasib

Tarek Aziz

Sharif Uddin

PalsCode

Nazmul Huda

Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.

SocraNext vs Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System