SOLUN. LLC

<p>Solun AI Concierge Search is a chatbot plugin that helps visitors find the best content on your WordPress site through conversation. You can choose from Claude (Anthropic), ChatGPT (OpenAI), or Gemini (Google).</p>
<p><strong>Supported AI providers</strong></p>
<ul>
<li>Claude (Anthropic)</li>
<li>ChatGPT (OpenAI)</li>
<li>Gemini (Google)</li>
</ul>
<p><strong>Features</strong></p>
<ul>
<li>Choose your AI provider and model from the settings screen.</li>
<li>API keys are stored encrypted and are only available to logged-in site administrators. They are never exposed to visitors or third parties.</li>
<li>The AI searches your site’s posts and pages and uses the results in its replies, so visitors are guided to the most relevant content.</li>
<li>View conversation history and logs in the admin screen.</li>
<li>A chat widget appears on the front end. You can customize the title, welcome message, and colors in the settings.</li>
<li>Site-wide daily cap on WordPress content searches (default 500 per day, all visitors combined). Helps control server load; use 0 in settings for unlimited.</li>
</ul>
<p><strong>Requirements</strong></p>
<ul>
<li>WordPress 6.7 or higher</li>
<li>PHP 8.1 or higher</li>
</ul>
<h3>External services</h3>
<p>This plugin connects to third-party AI APIs to provide chatbot responses. The site administrator configures ONE of the following providers in the settings; only the selected provider receives data (not all three).</p>
<h3>1. OpenAI (ChatGPT)</h3>
<ul>
<li><strong>What it is and what it is used for:</strong> OpenAI’s Chat Completions API powers the chatbot when “OpenAI” is selected. It processes visitor messages and returns AI-generated replies that guide users to relevant content on your site.</li>
<li><strong>What data is sent and when:</strong> Each time a visitor sends a chat message, the plugin sends to OpenAI: the visitor’s message, the conversation history for that session (if any), a system prompt with instructions, and—when the AI performs a site search—the titles, URLs, and excerpts of matching WordPress posts and pages. Data is sent only when the visitor submits a message and OpenAI is the configured provider.</li>
<li><strong>Terms of service:</strong> https://openai.com/policies/terms-of-use</li>
<li><strong>Privacy policy:</strong> https://openai.com/policies/privacy-policy</li>
<li><strong>API documentation:</strong> https://platform.openai.com/docs/</li>
</ul>
<h3>2. Google (Gemini)</h3>
<ul>
<li><strong>What it is and what it is used for:</strong> Google’s Generative Language API (Gemini) powers the chatbot when “Google” is selected. It processes visitor messages and returns AI-generated replies that guide users to relevant content on your site.</li>
<li><strong>What data is sent and when:</strong> Each time a visitor sends a chat message, the plugin sends to Google: the visitor’s message, the conversation history for that session (if any), a system prompt with instructions, and—when the AI performs a site search—the titles, URLs, and excerpts of matching WordPress posts and pages. Data is sent only when the visitor submits a message and Google is the configured provider.</li>
<li><strong>Terms of service:</strong> https://policies.google.com/terms</li>
<li><strong>Privacy policy:</strong> https://policies.google.com/privacy</li>
<li><strong>API documentation:</strong> https://ai.google.dev/gemini-api/docs</li>
</ul>
<h3>3. Anthropic (Claude)</h3>
<ul>
<li><strong>What it is and what it is used for:</strong> Anthropic’s Messages API powers the chatbot when “Anthropic” is selected. It processes visitor messages and returns AI-generated replies that guide users to relevant content on your site.</li>
<li><strong>What data is sent and when:</strong> Each time a visitor sends a chat message, the plugin sends to Anthropic: the visitor’s message, the conversation history for that session (if any), a system prompt with instructions, and—when the AI performs a site search—the titles, URLs, and excerpts of matching WordPress posts and pages. Data is sent only when the visitor submits a message and Anthropic is the configured provider.</li>
<li><strong>Terms of service:</strong> https://www.anthropic.com/legal/commercial-terms</li>
<li><strong>Privacy policy:</strong> https://www.anthropic.com/legal/privacy</li>
<li><strong>API documentation:</strong> https://docs.anthropic.com/</li>
</ul>
<h3>General notes</h3>
<ul>
<li>API keys are stored encrypted on your WordPress site and are only accessible to logged-in administrators. They are never sent to visitors or exposed in front-end code.</li>
<li>The plugin applies rate limits (10 chat requests per minute per IP) to protect against abuse. Separately, a site-wide daily limit on content searches applies to all visitors together (configurable in settings; 0 = unlimited).</li>
<li>Site owners should disclose this data flow in their site’s privacy policy and obtain any consent required in their jurisdiction.</li>
</ul>


Solun AI Concierge Search

Lets visitors chat with AI and get guided to the right pages on your site.

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