solveoai

SolveoAI lets you deploy a fully AI-powered chat widget on your WordPress site in minutes.
<h4>How it works</h4>
<ol>
<li>Create an AI agent in the <a href="https://app.solveoai.io" rel="nofollow ugc">SolveoAI Dashboard</a>.</li>
<li>Install this plugin.</li>
<li>Go to Settings > SolveoAI and paste your Widget ID (or Agent ID).</li>
<li>Done — the widget appears on your site immediately.</li>
</ol>
<h4>Features</h4>
<ul>
<li>One-click setup — no code required</li>
<li>Full appearance control — override primary color, position, theme (light/dark/auto) from WordPress</li>
<li>Behavior settings — custom greeting, auto-open, proactive teaser messages</li>
<li>Page visibility rules — show on all pages, specific URLs only, or exclude specific URLs</li>
<li>Per-page control — force show or hide the widget on individual posts/pages via a meta box</li>
<li>Shortcode support — <code>[solveoai_chat]</code> to embed the widget in specific content areas</li>
<li>Gutenberg block — drag-and-drop chat widget block with settings panel</li>
<li>WooCommerce integration — automatic customer identification, product recommendations, order lookup, cart assistance</li>
<li>Custom CSS injection — style the widget inside its Shadow DOM</li>
<li>JavaScript API — programmatic control via <code>SolveoWidget.open()</code>, <code>.close()</code>, <code>.toggle()</code>, <code>.newChat()</code>, <code>.sendMessage()</code></li>
<li>Self-hosting support — custom API URL and widget script URL</li>
<li>Shadow DOM isolation — no CSS conflicts with your theme</li>
<li>Compatible with all WordPress themes and builders (Elementor, Divi, Gutenberg, etc.)</li>
</ul>
<h4>Widget Capabilities</h4>
All features from the SolveoAI widget are available:
<ul>
<li>AI chat with markdown support</li>
<li>File attachments (images, video, audio, documents)</li>
<li>Voice note recording</li>
<li>Live chat / human handoff with queue position</li>
<li>Lead forms (pre-chat, inline, AI-triggered)</li>
<li>Chat history and persistence</li>
<li>Message feedback (thumbs up/down)</li>
<li>Notification sounds</li>
<li>Product cards with Add to Cart (Shopify & WooCommerce)</li>
<li>Order tracking and fulfillment cards</li>
<li>Booking integration (Cal.com, Calendly)</li>
<li>Image galleries and action buttons</li>
</ul>
<h4>Self-Hosting</h4>
If you are running the SolveoAI platform yourself, update the API URL and Widget Script URL fields in the Advanced tab to point to your own deployment.
<h3>External services</h3>
This plugin connects to the SolveoAI platform to power an AI chat widget on your WordPress site.
<h4>SolveoAI Widget Script (widget.solveoai.io)</h4>
When any front-end page loads (and the widget is enabled), the plugin loads a JavaScript file from <code>https://widget.solveoai.io/widget-core.js</code>. This script renders the chat widget in the visitor’s browser. No personal data is sent during this step; the browser simply downloads the script file.
<h4>SolveoAI API (api.solveoai.io)</h4>
Once the widget script is loaded, it communicates with the SolveoAI API at <code>https://api.solveoai.io/api/v1</code> to provide chat functionality. The following data is sent to this service:
<ul>
<li>Widget / Agent configuration — the widget fetches its appearance and behavior settings using the Widget ID or Agent ID configured in the plugin settings. This happens on every page load where the widget is active.</li>
<li>Chat messages — when a visitor types a message in the chat widget, the message text and any file attachments are sent to the API so that the AI agent can generate a response.</li>
<li>Lead form submissions — if a pre-chat lead form is enabled, the visitor’s name, email, and any other form fields are sent to the API.</li>
<li>Conversation history — the widget may request previous messages for a returning visitor’s conversation from the API.</li>
<li>Real-time messaging — the widget opens a WebSocket connection (via Socket.IO) to the API for real-time message delivery, typing indicators, and queue updates.</li>
</ul>
Both the API URL and the Widget Script URL can be changed in Settings > SolveoAI > Advanced to point to a self-hosted deployment if you prefer not to use the hosted service.
This service is provided by SolveoAI: <a href="https://solveoai.io/terms" rel="nofollow ugc">Terms of Service</a>, <a href="https://solveoai.io/privacy" rel="nofollow ugc">Privacy Policy</a>.

SolveoAI Chat Widget

Embed the SolveoAI AI chat widget on your WordPress site with full control over appearance, behavior, and page visibility.

Richpanel Team

Today’s ecommerce support system is scattered across email, live chat, ticketing, FAQs, return centre and whatnot. Ricpanel allows you to streamline your complete customer service operation with three solutions in one platform.
THREE CUSTOMER SUPPORT SOLUTIONS IN ONE PLATFORM
👉 Omnichannel Helpdesk & Ticketing
👉 Integrated Ecommerce Self-service
👉 Modern Live Chat & Messaging
Video walkthrough
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/_BVA8LvHWpQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
6 REASONS YOU SHOULD SWITCH TO RICHPANEL
1. Manage all support channels from one collaborative inbox
Customers can contact you on their favourite channel – Live Chat, Email, Facebook & Whatsapp. You can manage all the support tickets from a single collaborative inbox.
2. Complete customer profile with WooCommerce integration
Richpanel pulls in data from your WooCommerce store with seamless integration. Agents can view customer’s order details, website activities and they can use the data in responses and macros. They have all the context to assist customer queries quickly and at scale.
3. Eliminate repetitive contacts with ecommerce self-service.
30-35% of ecommerce support requests are repetitive. Richpanel lets you create guided self-service workflows to automate these common support scenarios. Customers submit all the information related to the issue in one go. Support agents can resolve the issue instantly without prolonged back and forth communication.
4. Convert more leads with a modern live chat on your store
Built for support team all sizes, Richpanel helpdesk has all the tools to help you easily collaborate across your support team and different business functions to shorten the resolution time. Create unlimited users and teams as per your need.
5. Resolve customer issues instantly with power tools and shortcuts
Use Power Reply to combine multiple actions; responses, assignments and order operations in one shortcut to resolve such queries with a single tap of the key. Use shortcuts to perform the most frequent helpdesk tasks in a jiffy.
6. Access all the support analytics and KPIs you need
See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents.
HOW TO GET STARTED
Want to learn how you can power up your WooCommerce store support with Richpanel? <a href="https://richpanel.com/demo-request/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Book a demo here</a> or <a href="https://richpanel.com/signup/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Sign-up here</a> to see it in action.

Richpanel – Customer Support Helpdesk & Chat


I have been looking for such a complex and well-functioning solution for managing my customers for a long time. This helps a lot. The team is fast, transparent, extremely flexible and endlessly helpful.



I can only say the best about them. Impressive customer service, which is to be expected from a company dealing with these.



100/100 points


Best customers support plugin / software ever

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

SolveoAI Chat Widget vs Richpanel – Customer Support Helpdesk & Chat