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Storebird is an AI-powered chatbot built specifically for WooCommerce stores. It syncs your entire product catalog, answers customer questions instantly, tracks orders, captures leads, and provides automated customer support — 24/7, in any language.
Unlike generic chatbot plugins, Storebird understands your WooCommerce data — products, prices, stock levels, categories, variations, and order status. It gives real, accurate answers — not scripted responses.
<h4>The AI Chatbot That Actually Knows Your Products</h4>
When a customer asks “Do you have any red dresses under $50?” or “Is this product available in large?”, Storebird searches your live WooCommerce catalog and responds with the right products, prices, and direct links.
No training required. Just sync your products and the AI chatbot is ready.
<h4>Key Features</h4>
<ul>
<li>WooCommerce Product Search — AI-powered product recommendations from your live catalog</li>
<li>Order Tracking — Customers check order status directly in chat (no more “Where is my order?” emails)</li>
<li>Lead Capture — Collect name and email before, during, or after conversations</li>
<li>Human Handoff — Seamless transfer to live chat with push notifications</li>
<li>WhatsApp Integration — Two-way WhatsApp chat, handoff to WhatsApp, and order notifications — meet customers where they already are</li>
<li>Multi-Language — Automatic language detection and response in 50+ languages</li>
<li>Custom Branding — Match colors, logos, and position to your store design</li>
<li>Knowledge Base — Train AI on your shipping, returns, and store policies</li>
<li>Analytics Dashboard — Track conversations, satisfaction, revenue attribution, and time saved</li>
<li>WPML Compatible — Full multi-language product and page sync</li>
<li>Lightweight — Under 15KB, zero impact on Core Web Vitals</li>
</ul>
<h4>Why WooCommerce Store Owners Choose Storebird</h4>
<ul>
<li>Save 10+ hours per week on repetitive customer questions</li>
<li>Increase conversions with instant AI product recommendations</li>
<li>Capture more leads with configurable lead capture forms</li>
<li>Reduce cart abandonment with proactive chat assistance</li>
<li>Cut support costs by automating 60-80% of customer inquiries</li>
<li>Support customers 24/7 in any language — no extra staff needed</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install the plugin from WordPress.org</li>
<li>Connect your WooCommerce store with one click</li>
<li>Products sync automatically — the AI learns your entire catalog</li>
<li>Your chatbot is live and helping customers in minutes</li>
</ol>
<h4>Deep WooCommerce Integration</h4>
Storebird is not a generic WordPress chatbot with WooCommerce bolted on. It was built from the ground up as an ecommerce chatbot for WordPress:
<ul>
<li>Automatic product sync — Your entire catalog including variations, prices, images, and stock status</li>
<li>Real-time updates — Product changes reflected in the chatbot immediately</li>
<li>Order lookup — Customers check status with order number or email</li>
<li>Category-aware recommendations — AI understands your product taxonomy</li>
<li>Revenue attribution — Track which chat conversations lead to purchases</li>
<li>Compatible with all major shipping plugins — PostNL, DHL, UPS, FedEx, SendCloud, MyParcel, and more</li>
</ul>
<h4>WhatsApp Integration</h4>
Your customers already live in WhatsApp — so Storebird meets them there. The same AI that knows your WooCommerce catalog now works across WhatsApp, not just your website:
<ul>
<li>Two-way WhatsApp chat — Customers start and continue conversations with your AI assistant directly in WhatsApp. It answers product, stock, and order questions there exactly like it does on your site.</li>
<li>Handoff to WhatsApp — Move a website conversation into WhatsApp for personal, human follow-up. The chat history and context come along, so nobody has to repeat themselves.</li>
<li>Order notifications on WhatsApp — Send order confirmations, status updates, and tracking to customers on the channel they actually read — not a forgotten inbox.</li>
</ul>
WhatsApp turns a one-off website visit into an ongoing conversation, so you recover more carts, answer faster, and stay in touch long after a customer leaves your store. Set it up in your Storebird dashboard.
<h4>Perfect For</h4>
<ul>
<li>WooCommerce stores with 50-50,000+ products</li>
<li>Stores receiving repetitive product questions</li>
<li>International stores needing multi-language support</li>
<li>Store owners who want to automate customer support</li>
<li>eCommerce businesses looking to reduce support costs</li>
</ul>
<h4>Plans & Pricing</h4>
<ul>
<li>Essential — 750 conversations/month, 1 website, perfect for small stores</li>
<li>Pro — 5,000 conversations/month, custom branding, lead capture, human handoff. 14-day free trial included.</li>
<li>Scale — 15,000 conversations/month, 3 websites, API access, for growing businesses</li>
</ul>
<a href="https://storebird.ai/#pricing" rel="nofollow ugc">View pricing</a>
<h3>External Services</h3>
This plugin connects to the Storebird API service to provide AI-powered chat functionality.
<h4>Storebird API</h4>
This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes:
Data sent: 
* Product information (names, prices, descriptions, images) – when syncing products 
* Chat messages from customers – when customers use the chat widget 
* Visitor information (page URL, session ID) – for chat context 
* WordPress and WooCommerce version info – during connection setup
When data is sent: 
* On initial plugin connection (automatic or manual) 
* On product sync (manual trigger in admin) 
* When products are created/updated in WooCommerce 
* When customers send messages through the chat widget
Service links: 
* Service website: <a href="https://storebird.ai" rel="nofollow ugc">https://storebird.ai</a> 
* Terms of Service: <a href="https://storebird.ai/terms" rel="nofollow ugc">https://storebird.ai/terms</a> 
* Privacy Policy: <a href="https://storebird.ai/privacy" rel="nofollow ugc">https://storebird.ai/privacy</a>

Storebird AI Chat for WooCommerce

WooCommerce AI chatbot that syncs your product catalog. Instant answers, order tracking, lead capture, WhatsApp & human handoff.

Rosen Hristov

Emporiqa is the WooCommerce plugin that adds an online salesperson to your store. It recommends products from your catalog, handles objections like “too expensive” with alternatives instead of a discount, answers shipping and returns questions from your own pages, and walks shoppers to checkout in 65+ languages.
Free to install. $25 of signup credit (about 100 conversations on us). No card required at signup. $0.25 per conversation after that, $59/month default cap, customer-adjustable from the billing dashboard.
A real example: a shopper types “winter boots, waterproof, under 80, size 9” into your store. Your search returns every boot you sell. Emporiqa returns the four boots that match the four constraints, with stock and add-to-cart, in the shopper’s language.
Try it yourself on the <a href="https://demo.emporiqa.com" rel="nofollow ugc">live demo store</a>.
Setup is one click. Install the plugin, click Connect to Emporiqa in Settings → Emporiqa. A new tab opens, you sign in (or create a free account), pick your store, and the plugin is connected when you return. No Store ID, no Connection Secret, no copy-paste between tabs. One more click sends your catalog. The widget appears on your storefront as soon as the first product arrives.
Every reply comes from your synced products and pages, never from training data. When the salesperson isn’t sure, it says so and hands off to your team with the full conversation context. Deactivate the plugin from the WordPress Plugins screen and the widget is gone immediately.
What it does:
<ul>
<li>Closes sales: handles objections like “too expensive” by suggesting alternatives from your catalog, instead of giving up</li>
<li>Searches your product catalog by what shoppers mean, not just keywords</li>
<li>Visual search: a shopper uploads a photo (something they saw on social, a style they like), the chatbot describes it and finds matching products in your catalog</li>
<li>Answers questions about shipping, returns, and payment from your store pages</li>
<li>Compares products side by side</li>
<li>Adds to cart and sends shoppers to checkout</li>
<li>Tracks which chats led to purchases (full conversion funnel with chat-attributed revenue)</li>
<li>Starts conversations automatically based on shopper behavior (time on page, pages visited, checkout page)</li>
<li>Rates shopper satisfaction after each conversation (thumbs up/down with aggregate scores)</li>
<li>Hands off to your team when it can’t help</li>
<li>Works in 65+ languages</li>
<li>Unlimited team members on every plan, no per-seat fees</li>
</ul>
Pricing
The plugin is free. Emporiqa is Pay-as-you-go: $0/month base + $0.25/conversation. New accounts get $25 of signup credit (about 100 conversations on us), no card required at signup. After the credit, the monthly cap defaults to $59 and is customer-adjustable from the billing dashboard. Enterprise option for catalogs over 30,000 products. Full pricing at <a href="https://emporiqa.com/pricing/" rel="nofollow ugc">emporiqa.com/pricing/</a>.
How it works:
<ol>
<li>Install the plugin from the WordPress directory and activate it</li>
<li>Click “Connect to Emporiqa”: sign in (or create a free account), pick your store, return to WP admin</li>
<li>Click “Send my catalog”: products and pages sync, the chat widget appears on your store</li>
</ol>
After that, changes sync automatically in real time. No manual updates needed.
Built for WooCommerce:
<ul>
<li>All product types: simple, variable, grouped, external</li>
<li>Multi-language: Polylang, WPML</li>
<li>Multi-currency: WOOCS, WPML Multi-Currency, WC Payments, Aelia</li>
<li>In-chat cart with stock validation</li>
<li>Order tracking via REST API</li>
<li>Conversion tracking via order completion webhooks</li>
<li>Compatible with WooCommerce HPOS</li>
</ul>
Emporiqa also works with Drupal Commerce, Magento, PrestaShop, Shopware, Sylius, and any store via webhook API. One Emporiqa account and dashboard runs across all of them.
For developers:
The plugin provides 20+ WordPress filters to customize synced data, control which products sync, override cart/checkout URLs, assign sales channels, and more. WP-CLI commands available for bulk sync operations. See the <a href="https://emporiqa.com/docs/woocommerce/" rel="nofollow ugc">full documentation</a>.
Key filters: <code>emporiqa_product_data</code>, <code>emporiqa_should_sync_product</code>, <code>emporiqa_widget_enabled</code>, <code>emporiqa_checkout_url</code>, <code>emporiqa_order_tracking_data</code>.
Third-Party Service
This plugin connects to <a href="https://emporiqa.com" rel="nofollow ugc">Emporiqa</a>, an external service, in the following ways:
<ul>
<li>One-click connect handshake: When you click Connect to Emporiqa, your browser is redirected to <code>https://emporiqa.com/connect/start</code> for authentication. After you confirm the store on the Emporiqa side, your site receives a one-time code and exchanges it server-to-server (signed with PKCE) for a connection secret. No credentials cross the URL.</li>
<li>Webhook sync: Product and page data is sent to the Emporiqa API (<code>https://emporiqa.com/webhooks/sync/</code>) when content changes or during manual sync operations. Data is authenticated via HMAC-SHA256 signatures.</li>
<li>Chat widget: An external JavaScript file is loaded from <code>https://emporiqa.com/chat/embed/</code> on all public-facing pages (when a Store ID is configured) to display the chat assistant.</li>
<li>Order tracking: Emporiqa may send requests to your site’s REST API to look up order status on behalf of customers.</li>
</ul>
An Emporiqa account is required. By using this plugin you agree to the Emporiqa <a href="https://emporiqa.com/terms/" rel="nofollow ugc">Terms of Service</a> and <a href="https://emporiqa.com/privacy/" rel="nofollow ugc">Privacy Policy</a>.
<h3>Keeping your catalog in sync</h3>
Per-product changes (price, stock, description, images, status, trash, untrash) and product variation changes flow to Emporiqa automatically via WooCommerce action hooks. Order completions trigger the conversion webhook on <code>woocommerce_checkout_order_processed</code>, <code>woocommerce_payment_complete</code>, and the matching Store API + status-transition hooks.
Delivery is queued via Action Scheduler (bundled with WooCommerce 3.8+) with exponential backoff at 60s, 240s, and 960s, for up to 3 retries. No separate daemon is required, but WP-Cron must be functioning. If WP-Cron is disabled, set up a real cron entry hitting <code>wp-cron.php</code> so Action Scheduler can drain its queue.
Re-run a full sync from Settings → Emporiqa → Sync tab (or <code>wp emporiqa sync-all</code> via WP-CLI) when:
<ul>
<li>You add or change languages in Polylang or WPML. The active-languages list is auto-detected on activation and settings save, but existing products won’t carry new translations until they’re re-emitted.</li>
<li>You change the store currency in WooCommerce settings.</li>
<li>You add a new site to a WordPress Multisite install. Each site has its own settings and catalog.</li>
<li>You rename or delete a product category, brand, or attribute taxonomy term. Taxonomy events are not observed, so category names only refresh when the products using them are next re-saved.</li>
<li>You change WooCommerce tax rates or tax classes that affect displayed prices.</li>
<li>You create or modify coupons / discounts that change product pricing. Coupons themselves are not synced.</li>
<li>You import products in bulk via the WooCommerce CSV importer, WP All Import, or REST API calls that don’t fire <code>woocommerce_update_product</code>.</li>
<li>A custom script or another plugin writes product data directly to the database, bypassing standard product save events.</li>
<li>Emporiqa was unreachable for an extended period (network outage, planned maintenance, expired credentials). Action Scheduler drops events after 3 failed attempts, so only a manual full sync recovers them.</li>
</ul>
As a safety net, run a full sync once a week to catch any drift that may have built up from background failures.

Emporiqa: AI Chatbot for WooCommerce

One-click install. AI chatbot for WooCommerce that closes sales: recommends products from your catalog, walks shoppers to checkout, 65+ languages.

Storebird AI Chat for WooCommerce vs Emporiqa: AI Chatbot for WooCommerce