cbfreeman

<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/rcl-2BByiPc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>Support Dock upgrades your site from good to INCREDIBLE by adding a <strong>support ticket</strong> system.</p>
<p>The Support Dock plugin uses a simple yet powerful traditional support “submit a ticket” system. The submit a ticket system appears as part of the site template and dashboard. Let users contact you directly, and receive responses by email. No need for user’s to access your site dashboard. All responses are emailed to the user’s real mailbox. You recieve email notification each time a new ticket is submitted. You can answer All Tickets from your admin dashboard. This style of professional integration helps you achieve maximum convenience and site security.</p>
<h4>SUPPORT DOCK BOASTS A NUMBER OF EXCELLENT FEATURES:</h4>
<ol>
<li>Easy-to-use interface for viewing and answering tickets</li>
<li>Email notifications when new tickets arrive, meaning you can have top ticket turnaround times</li>
<li>Assign tickets to specific team members/staff</li>
<li>Users get a handy built-in menu that allows them to create and submit tickets with the greatest of ease</li>
<li>Tickets are tracked with status details, leaving no one in the dark about whats happening</li>
</ol>
<h4>Support Dock</h4>
<p>Support Dock is a fully functional but limited version of our full <a href="http://cbfreeman.com/downloads/support-dock/" rel="nofollow ugc">Support Dock plugin</a>.</p>
<p>Our full version includes many more features:</p>
<ul>
<li>No Ticket Limits</li>
<li>Ticket Pagination</li>
<li>Custom Settings Page</li>
<li>Create and Edit Support Dept</li>
<li>Edit Support Contact Details</li>
</ul>
<p><a href="http://cbfreeman.com/downloads/support-dock/" rel="nofollow ugc">Upgrade to the full version now </a>.</p>
<h4>Internationalization</h4>
<p>Support Dock is currently available in :</p>
<ul>
<li>English</li>
</ul>
<p>I’m looking for translators to extend to other languages. If you have translated the plugin in your language or want to,<br />
please let me know : supportdock [ at ] cbfreeman.com</p>
<h4>Contributing</h4>
<p>Support Dock is also available on [http://cbfreeman.com/downloads/support-dock/]cbfreeman</p>


Support Dock

Set up an awesome support ticket system on any WordPress site.

Steve

<p>Create and manage support tickets for your customers or subscribers with ease.</p>
<h3>How Does It Work?</h3>
<ul>
<li>The plugin adds a support ticketing system on the frontend of your site, you just need to add one shortcode to any frontend page.</li>
<li>Customers or subscribers can create support tickets.  Each ticket is managed on the backend of your site with an intuitive dashboard.</li>
<li>Setup in just a few minutes without any complicated processes</li>
</ul>
<p><iframe loading="lazy" title="Support Tickets - Getting Started" width="750" height="422" src="https://www.youtube.com/embed/d0rtZYRBXaY?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>Features</h3>
<ul>
<li>Assign unlimited agents.</li>
<li>Assign unlimited agent roles.</li>
<li>Unlimited number of tickets.</li>
<li>Export tickets to CSV</li>
<li>Admin and customer notifications by email.</li>
<li>Prevent spam by enabling Google ReCaptcha.</li>
</ul>
<h3>Pro Features</h3>
<ul>
<li>Export tickets and all replies to CSV</li>
<li>Auto close inactive tickets after the number of days that you specify</li>
<li>Unlimited Canned Responses that can be inserted with one click</li>
</ul>
<h3>Requirements</h3>
<ul>
<li>WordPress 4.7</li>
<li>PHP 7.0</li>
</ul>


Chimney Rock Support Tickets

Create and manage support tickets for your customers or subscribers with ease.

Support Dock vs Chimney Rock Support Tickets