cbfreeman

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<p>Support Dock upgrades your site from good to INCREDIBLE by adding a <strong>support ticket</strong> system.</p>
<p>The Support Dock plugin uses a simple yet powerful traditional support “submit a ticket” system. The submit a ticket system appears as part of the site template and dashboard. Let users contact you directly, and receive responses by email. No need for user’s to access your site dashboard. All responses are emailed to the user’s real mailbox. You recieve email notification each time a new ticket is submitted. You can answer All Tickets from your admin dashboard. This style of professional integration helps you achieve maximum convenience and site security.</p>
<h4>SUPPORT DOCK BOASTS A NUMBER OF EXCELLENT FEATURES:</h4>
<ol>
<li>Easy-to-use interface for viewing and answering tickets</li>
<li>Email notifications when new tickets arrive, meaning you can have top ticket turnaround times</li>
<li>Assign tickets to specific team members/staff</li>
<li>Users get a handy built-in menu that allows them to create and submit tickets with the greatest of ease</li>
<li>Tickets are tracked with status details, leaving no one in the dark about whats happening</li>
</ol>
<h4>Support Dock</h4>
<p>Support Dock is a fully functional but limited version of our full <a href="http://cbfreeman.com/downloads/support-dock/" rel="nofollow ugc">Support Dock plugin</a>.</p>
<p>Our full version includes many more features:</p>
<ul>
<li>No Ticket Limits</li>
<li>Ticket Pagination</li>
<li>Custom Settings Page</li>
<li>Create and Edit Support Dept</li>
<li>Edit Support Contact Details</li>
</ul>
<p><a href="http://cbfreeman.com/downloads/support-dock/" rel="nofollow ugc">Upgrade to the full version now </a>.</p>
<h4>Internationalization</h4>
<p>Support Dock is currently available in :</p>
<ul>
<li>English</li>
</ul>
<p>I’m looking for translators to extend to other languages. If you have translated the plugin in your language or want to,<br />
please let me know : supportdock [ at ] cbfreeman.com</p>
<h4>Contributing</h4>
<p>Support Dock is also available on [http://cbfreeman.com/downloads/support-dock/]cbfreeman</p>


Support Dock

Set up an awesome support ticket system on any WordPress site.

hippooo

<p><strong>Hippoo-Ticket: A Free WooCommerce Plugin for Seamless Customer Support</strong></p>
<p>Hippoo-Ticket <strong>adds a support ticket button</strong> to the <strong>WooCommerce “My Account” page</strong>, allowing customers to easily communicate with shop owners and request support. Shop owners can <strong>reply to tickets directly from the WordPress dashboard</strong> or, if they have the <a href="https://hippoo.app" rel="nofollow ugc">Hippoo WooCommerce app</a> installed, they can manage tickets inside the app without needing to open the dashboard.</p>
<h3><strong>How It Works:</strong></h3>
<ul>
<li>Customers can submit support tickets related to their orders from their <strong>My Account page</strong> in WooCommerce.  </li>
<li>Shop owners can manage and respond to these tickets inside their <strong>WordPress dashboard</strong> or using the <a href="https://hippoo.app" rel="nofollow ugc">Hippoo WooCommerce app</a>.  </li>
<li>Both <strong>customers and shop owners</strong> can <strong>upload and send images</strong> as part of their support conversation.  </li>
<li>The ticket <strong>template is customizable</strong>, so you can tailor it to fit your brand’s style and workflow.  </li>
</ul>
<h3><strong>Key Features of Hippoo-Ticket:</strong></h3>
<ol>
<li><strong>Support Ticket Submission:</strong> Customers can effortlessly submit support tickets regarding their orders directly from the WooCommerce store.  </li>
<li><strong>Efficient Communication:</strong> Seamlessly manage and respond to support tickets, ensuring timely and effective customer support.  </li>
<li><strong>Mobile and Desktop Access:</strong> Access and respond to support tickets using the <strong>WordPress dashboard</strong> or the <strong><a href="https://hippoo.app" rel="nofollow ugc">Hippoo WooCommerce app</a></strong>.  </li>
<li><strong>Image Uploads:</strong> Both customers and shop owners can <strong>send images</strong> within the support conversation.  </li>
<li><strong>Push Notifications:</strong> If you purchase the <strong>Hippoo ticket Extension</strong> inside the <a href="https://hippoo.app" rel="nofollow ugc">Hippoo WooCommerce app</a>, you’ll receive real-time notifications for <strong>new customer tickets and replies</strong>.  </li>
<li><strong>Customizable Templates:</strong> Modify the ticket template to match your store’s design and branding.  </li>
</ol>
<p>Enhance your customer support workflow with Hippoo-Ticket, whether you prefer the <strong>convenience of the <a href="https://hippoo.app" rel="nofollow ugc">Hippoo WooCommerce app</a></strong> or the familiarity of the <strong>WordPress dashboard</strong>. Install Hippoo-Ticket now and provide exceptional support to your valued customers.</p>
<h3>Third-Party Service Usage</h3>
<p>This plugin utilizes the following third-party services:</p>
<h3>Hippoo Central Web Service:</h3>
<ul>
<li><strong>Purpose:</strong> Retrieving a list of compatible products from our central Hippoo website, which this plugin can work with.  </li>
<li><strong>Service Endpoint:</strong> Hippoo Central Web Service  </li>
<li><strong>Terms of Use and Privacy Policy:</strong> Hippoo Website Terms of Use and Privacy Policy  </li>
</ul>
<p>We understand the importance of transparency when it comes to utilizing third-party services. This documentation is provided to ensure that users are fully aware of how and why external services are utilized within this plugin. If you have any concerns or questions regarding the usage of these services, please feel free to contact us.</p>


Hippoo Ticket

Hippoo-Ticket: A Free WooCommerce Plugin for Seamless Customer Support

Support Dock vs Hippoo Ticket