Aslam Hasib

Tarek Aziz

Sharif Uddin

PalsCode

Nazmul Huda

Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.

Steve

<p>Create and manage support tickets for your customers or subscribers with ease.</p>
<h3>How Does It Work?</h3>
<ul>
<li>The plugin adds a support ticketing system on the frontend of your site, you just need to add one shortcode to any frontend page.</li>
<li>Customers or subscribers can create support tickets.  Each ticket is managed on the backend of your site with an intuitive dashboard.</li>
<li>Setup in just a few minutes without any complicated processes</li>
</ul>
<p><iframe loading="lazy" title="Support Tickets - Getting Started" width="750" height="422" src="https://www.youtube.com/embed/d0rtZYRBXaY?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>Features</h3>
<ul>
<li>Assign unlimited agents.</li>
<li>Assign unlimited agent roles.</li>
<li>Unlimited number of tickets.</li>
<li>Export tickets to CSV</li>
<li>Admin and customer notifications by email.</li>
<li>Prevent spam by enabling Google ReCaptcha.</li>
</ul>
<h3>Pro Features</h3>
<ul>
<li>Export tickets and all replies to CSV</li>
<li>Auto close inactive tickets after the number of days that you specify</li>
<li>Unlimited Canned Responses that can be inserted with one click</li>
</ul>
<h3>Requirements</h3>
<ul>
<li>WordPress 4.7</li>
<li>PHP 7.0</li>
</ul>


Chimney Rock Support Tickets

Create and manage support tickets for your customers or subscribers with ease.

Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System vs Chimney Rock Support Tickets