websupporter

Support Ticket enables you to easily create your own ticket system on your WordPress page. Users can submit tickets, ticket agents can answer tickets, change the ticket status, enter private notes. With a shortcode, you can display the create ticket form on the frontend. Visitors who are not logged in will be registered, or – if the submitted email address exists in the database – asked to login.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/nhYDL84Z4o0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Administrators can change the ticket agents and configure the plugin. You can define an HTML email template, which will be used for the correspondence with your clients. You can extend the ticket form with textfields and selectboxes of your own.
The plugin comes with dozens of filter and action hooks which enable your developer to extend the plugins functionality, so they fit exactly your needs.
For more information please visit <a href="http://wpsupportticket.com/" title="WordPress Support Ticket Plugin" rel="nofollow ugc">WP Support Ticket</a>.

Support Ticket

The support ticket solution for WordPress

Webkul

UVdesk

Uvdesk is a omni channel helpdesk for providing quick assistance to customers through diverse horizontal mediums. It needs only quick sign up to be yours for delivering fantastic customer support for your channel
Numerous Apps Integrations – <a href="https://support.uvdesk.com/en/folder/184" rel="nofollow ugc">https://support.uvdesk.com/en/folder/184</a>
Automated Systems – <a href="https://support.uvdesk.com/en/folder/175" rel="nofollow ugc">https://support.uvdesk.com/en/folder/175</a>
Effective Ticket Tools – <a href="https://support.uvdesk.com/en/folder/181" rel="nofollow ugc">https://support.uvdesk.com/en/folder/181</a>
Store Upfront Setting – <a href="https://support.uvdesk.com/en/folder/174" rel="nofollow ugc">https://support.uvdesk.com/en/folder/174</a>
Custom Forms – <a href="https://support.uvdesk.com/en/category/245" rel="nofollow ugc">https://support.uvdesk.com/en/category/245</a>
Tracking of Support Staff – <a href="https://support.uvdesk.com/en/folder/179" rel="nofollow ugc">https://support.uvdesk.com/en/folder/179</a>
Much More – <a href="https://support.uvdesk.com/en/" rel="nofollow ugc">https://support.uvdesk.com/en/</a>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/nd-fDLNNFfc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h3>Whats new?</h3>
<ol>
<li>
With the latest upgrade to PWA, now you can use UVdesk seamlessly on your smartphone like a native mobile app with features like offline syncing, mobile view UI, faster page load and addition to the home screen.
</li>
<li>
<a href="https://support.uvdesk.com/en/blog/uvdesk-how-to-install-and-configure-youtube-app" rel="nofollow ugc">YouTube</a> app integration is now available along with <a href="https://support.uvdesk.com/en/blog/uvdesk-sla" rel="nofollow ugc">SLA</a> and <a href="https://support.uvdesk.com/en/blog/uvdesk-ticket-delivery-status" rel="nofollow ugc">E-mail</a> delivery status.
</li>
<li>
Upload File Size of any limit from <a href="https://support.uvdesk.com/en/blog/uvdesk-google-drive" rel="nofollow ugc">Google Drive</a>, <a href="https://support.uvdesk.com/en/blog/uvdesk-onedrive" rel="nofollow ugc">OneDrive</a>, <a href="https://support.uvdesk.com/en/blog/uvdesk-box" rel="nofollow ugc">Box</a> and <a href="https://support.uvdesk.com/en/blog/uvdesk-dropbox" rel="nofollow ugc">Dropbox</a>.
</li>
</ol>
Free WordPress Helpdesk
To make the whole process easier for both whether they are customers or support staff for providing efficient support with the assurance that no lead remain unsolved Uvdesk WordPress helpdesk is there to make it true.Provide
This app is free of cost.
It allows customer to send support request anytime 24×7
Admin and assigned could reply on support request
Using effective tools to manage tickets support team could respond quickly.
Admin and assigned could distinguish all tickets based on their status Pending, Resolved, Spam, Answered.
Support staff can filter any ticket on the basis of Assigned to, Customer, Group, Team, Priority, Type, Tag, Mailbox, Source, after date, before or on a date.
To garner customer’s details it allows to fetch order details of woocommerce store
Customer support and authentication simultaneously under crow’s net.
Both admin and customer gets notified on new query and new reply respectively.
Both admin and buyer can view history of tickets.
<h3>External Services</h3>
Google reCAPTCHA 
This plugin uses Google’s reCAPTCHA service to: 
– Protect forms from spam submissions 
– Verify human interaction with forms
Service provider: Google LLC 
– <a href="https://policies.google.com/terms" rel="nofollow ugc">reCAPTCHA Terms</a> 
– <a href="https://policies.google.com/privacy" rel="nofollow ugc">Google Privacy Policy</a>
Webkul Services Integration 
This plugin includes: 
1. Extension Discovery Service (wk.ext.js) 
 – Displays available Webkul extensions within admin panel 
 – Shows compatible addons for your wordpress/woocommerce system
<ol>
<li>Support Portal Integration (wksas.bundle.js)
<ul>
<li>Shows service status notifications</li>
<li>Displays maintenance updates</li>
<li>Links to official documentation</li>
</ul>
</li>
</ol>
These Webkul services: 
– Operate in read-only mode 
– Do not collect user/website data 
– Only display information from Webkul servers
Service provider: Webkul Software Pvt Ltd 
– <a href="https://webkul.com/privacy-policy/" rel="nofollow ugc">Webkul Privacy Policy</a>

UVdesk Free Helpdesk

Uvdesk is an omnichannel helpdesk designed to deliver swift and efficient customer support across multiple platforms.

Support Ticket vs UVdesk Free Helpdesk