Daniel Bachhuber

Alex Mills

Konstantin Kovshenin

Ian Dunn

VarunAgw

Andrew Spittle

<p>SupportFlow is a web based help desk software. SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface.</p>
<h3>A few of its features are:</h3>
<ul>
<li>
<p>Allow agents to create/reply tickets using web interface.</p>
</li>
<li>
<p>Customers can create ticket by sending an E-Mail or filling a web based form.</p>
</li>
<li>
<p>Agents can opt to get E-Mail notifications of replies of tickets.</p>
</li>
<li>
<p>Administrator can limit agents access to particular tags.</p>
</li>
<li>
<p>Administrators can see daily/weekly/monthly ticket statistics.</p>
</li>
<li>
<p>Agents can view tickets assigned to them in admin dashboard.</p>
</li>
<li>
<p>Agents can insert predefined replies to the tickets.</p>
</li>
<li>
<p>Agents can add their signature to tickets using one-click.</p>
</li>
<li>
<p>Agents can forward whole conversation to anyone using its E-Mail ID.</p>
</li>
</ul>
<p>To contribute to SupportFlow visit [github] (http://github.com/SupportFlow/supportflow/).</p>


SupportFlow

Running PHP7 and 4.5-alpha-36246 and I just wanted to say that everything works great!  Although I can't read & write code at 100% fluency, I just wanted to post over here so that the theme authors would know that Yes Indeed! Everything's looking great!



So Far So Goo

Finally a simple plugin for ticketing that uses posts types and user roles in WordPress the proper way! I can't wait to integrate it in our network! Yay!

Disclaimer: I haven't tested the email notifications and ticket creation yet.

Nothing more than the most important features

SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface.

en0x

<p>The idea was it to create a Ticket System completely for the Front-End, and that’s the result!<br />
This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page.<br />
You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.</p>
<h4>Demo</h4>
<p><a href="http://demo.en0x.de" rel="nofollow ugc">Right here</a></p>
<h4>GitHub</h4>
<p><a href="https://github.com/en00x/Simple-Ticket-System-WordPress" rel="nofollow ugc">This Plugin on Github</a></p>
<h4>Key features</h4>
<ul>
<li>Completely for the Front-End.</li>
<li>Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.</li>
<li>E-Mail Notification</li>
<li>To every ticket you get a link so you can check your ticket and also write with the support like a chat.</li>
<li>Normal users can take, edit their own and adopt tickets. They also can add appointments.</li>
<li>Admin users can edit all tickets and allocate tickets to other users.</li>
<li>You can add notes and solutions to every ticket.</li>
<li>You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.</li>
<li>Datepicker Field</li>
<li>Under “New Tickets” the tickets automatically reload every 30 seconds.</li>
</ul>
<h3>Languages and Localization?</h3>
<p>The plugin currently comes with the following translations:<br />
English, German</p>


Support Ticket System

Simple, fast and responsive ticket system for the Front-End to receive and store Problems of Customers or Visitors, with a great search function.

SupportFlow vs Support Ticket System