Datto Web Works

<p>“SwiftHare AI Chat” is a highly advanced hybrid chat solution that seamlessly bridges the gap between a 24/7 AI assistant and human-led live chat. Designed with security and performance in mind, it operates flawlessly even in cached environments.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Hybrid Support:</strong> Effortlessly switch between automated responses from the latest AI models (Gemini, Claude, OpenAI) and manual staff intervention.</li>
<li><strong>Secure Image Uploads:</strong> Features forced server-side re-encoding (sanitization) to block malicious code hidden in images (steganography).</li>
<li><strong>Frontend Staff Dashboard:</strong> Agents can manage chats via a dedicated frontend page without needing WordPress admin access.</li>
<li><strong>Cache Compatibility:</strong> Real-time dashboard performance that works perfectly with WP Rocket, LiteSpeed Cache, and others.</li>
<li><strong>Full Customization:</strong> Personalize brand colors, SVG icons, and welcome messages to fit your site’s identity.</li>
</ul>
<h3>Instructions</h3>
<h4>How to Use</h4>
<ol>
<li><strong>General Configuration:</strong> Enter your API key in the General tab to activate AI capabilities.</li>
<li><strong>Shop Knowledge (AI Training):</strong> Input your business data here to train the AI for accurate, context-aware responses.</li>
<li><strong>Language Management:</strong> Add multiple languages to ensure a global reach.</li>
<li><strong>Design Customization:</strong> Adjust colors, fonts, and text in the Design tab.</li>
<li><strong>Live Chat Setup:</strong> Configure agent availability and notification settings in the Live Chat tab.</li>
<li><strong>Data Management:</strong> Use the <strong>Tools</strong> section to Export or Restore your settings easily.</li>
</ol>
<h4>Setting Up Your AI Persona (System Prompt)</h4>
<p>In the “Shop Knowledge” tab, you define the absolute rules for your AI. We recommend keeping these three “Golden Rules” intact (replacing the bracketed text with your shop name):</p>
<ol>
<li><strong>Act as a helpful staff member of [Your Shop Name]:</strong> This gives the AI a professional persona.</li>
<li><strong>Respond in the user’s language:</strong> Automatically enables multilingual support by matching the guest’s language.</li>
<li><strong>Suggest alternatives:</strong> If the AI cannot fulfill a request, it will gracefully guide users to live chat or a contact form.</li>
</ol>
<h3>Shortcodes</h3>
<ul>
<li><code>[swifthare_ai_chat]</code> – Manually place the chat widget on specific pages (Note: If globally enabled in settings, this is not required).</li>
<li><code>[swifthare_staff_dashboard]</code> – Displays the frontend agent dashboard (PHP-auth). Use this on a private page and share the URL with your staff.</li>
<li><code>[swifthare_ai_live_chat]</code> – Alternative frontend staff dashboard (AJAX/cookie-auth). Suitable for passwordless login via session cookies.</li>
</ul>
<h3>External Services</h3>
<p>This plugin communicates with the following external third-party services. By using these features, you agree to their respective Terms and Privacy Policies.</p>
<h4>Google Gemini AI</h4>
<p>When the Gemini provider is selected, your customer’s message and conversation history are sent to Google’s Generative Language API to generate a response.<br />
* API Endpoint: <a href="https://generativelanguage.googleapis.com" rel="nofollow ugc">https://generativelanguage.googleapis.com</a><br />
* Terms of Service: <a href="https://policies.google.com/terms" rel="nofollow ugc">https://policies.google.com/terms</a></p>
<h4>Anthropic Claude AI</h4>
<p>When the Claude provider is selected, your customer’s message and conversation history are sent to the Anthropic API.<br />
* API Endpoint: <a href="https://api.anthropic.com" rel="nofollow ugc">https://api.anthropic.com</a><br />
* Privacy Policy: <a href="https://www.anthropic.com/privacy" rel="nofollow ugc">https://www.anthropic.com/privacy</a><br />
* Terms of Service: <a href="https://www.anthropic.com/legal/consumer-terms" rel="nofollow ugc">https://www.anthropic.com/legal/consumer-terms</a></p>
<h4>OpenAI</h4>
<p>When the OpenAI provider is selected, your customer’s message and conversation history are sent to the OpenAI API.<br />
* API Endpoint: <a href="https://api.openai.com" rel="nofollow ugc">https://api.openai.com</a><br />
* Privacy Policy: <a href="https://openai.com/policies/privacy-policy" rel="nofollow ugc">https://openai.com/policies/privacy-policy</a><br />
* Terms of Service: <a href="https://openai.com/policies/terms-of-use" rel="nofollow ugc">https://openai.com/policies/terms-of-use</a></p>
<h4>Google Maps</h4>
<p>If you use the <code>[swifthare_map]</code> shortcode feature, the Google Maps JavaScript API is loaded from Google’s servers.<br />
* Service: <a href="https://maps.googleapis.com" rel="nofollow ugc">https://maps.googleapis.com</a><br />
* Privacy Policy: <a href="https://policies.google.com/privacy" rel="nofollow ugc">https://policies.google.com/privacy</a><br />
* Terms of Service: <a href="https://cloud.google.com/maps-platform/terms" rel="nofollow ugc">https://cloud.google.com/maps-platform/terms</a></p>
<h3>Brand & Ownership Notice</h3>
<p>“SwiftHare AI Chat” is developed and maintained by Datto Web Works<br />
* Official Website: <a href="https://datto-webworks.com" rel="nofollow ugc">https://datto-webworks.com</a><br />
* About Us: <a href="https://datto-webworks.com/about-us" rel="nofollow ugc">https://datto-webworks.com/about-us</a><br />
* Contact: <a href="mailto:info@datto-webworks.com" rel="nofollow ugc">info@datto-webworks.com</a></p>


SwiftHare AI Chat

Hybrid AI + live chat plugin powered by Gemini, Claude & OpenAI. Includes a frontend staff dashboard, multilingual support, and cache compatibility.

intufind

<p><strong>Your visitors search for “comfortable shoes for hiking” and get zero results. That’s because default WordPress search only matches exact keywords — it doesn’t understand what people actually mean.</strong></p>
<p><strong>Savanto fixes that.</strong> It replaces your search with AI that understands natural language, adds an intelligent chat assistant, and powers smart product recommendations — all without needing an OpenAI account, API key, or any technical setup.</p>
<p>Install the plugin, activate it, and enter your Savanto Secret Key. Savanto handles the AI on its own servers so you never have to manage tokens, usage limits, or billing with OpenAI, Anthropic, or anyone else.</p>
<h4>🎥 See Savanto AI Chat in Action</h4>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/sghnSXkfZKc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h4>⚡ How Savanto Is Different From Other AI Plugins</h4>
<p>Most WordPress AI plugins are toolkits. They connect your site to external AI providers, but you have to bring your own API key, configure embeddings, choose models, and build the experience yourself. That works for developers. It does not work for store owners who just want better search.</p>
<p>Savanto is not a toolkit. It is a complete, ready to use product.</p>
<ul>
<li>✅ No OpenAI, Anthropic, or Google API key required</li>
<li>✅ No third party AI account to create or manage</li>
<li>✅ No vector database setup</li>
<li>✅ No prompt engineering or model selection</li>
<li>✅ No usage based billing surprises from external providers</li>
<li>✅ Everything runs through Savanto’s own AI infrastructure</li>
</ul>
<p>Under the hood, Savanto uses a multi-agent AI architecture with models specifically selected and tuned for each task — search ranking, chat conversations, product recommendations. You get the benefit of that engineering without touching a single setting.</p>
<p>Other AI plugins require your own API keys and developer knowledge to get running. Some customer support platforms offer AI as a premium add-on starting at $29/month or more. Savanto gives you AI search and chat as a finished product starting at $9/month with nothing else to configure.</p>
<h4>🔍 Semantic Search</h4>
<p>Replaces your default WordPress search with AI that understands natural language. When someone types “something warm but not too bulky” or “gifts under $50 for someone who likes cooking,” Savanto knows what they mean and returns the right results. It handles typos, vague descriptions, and conversational queries without any tuning.</p>
<h4>💬 AI Chat Assistant</h4>
<p>A built in assistant that guides visitors through your content and products. It answers questions, makes recommendations, and helps people find what they came for. Think of it as a knowledgeable sales associate that never clocks out.</p>
<h4>🎯 Smart Recommendations</h4>
<p>Context aware suggestions that surface relevant products, posts, and pages your visitors would have missed. Not based on browsing history or cookies. Based on understanding what the visitor is actually looking for.</p>
<h4>🤝 Live Agent Handoff</h4>
<p>The AI knows when a question needs a human. Complex or sensitive inquiries get routed to your support team seamlessly, so visitors never hit a dead end.</p>
<h4>🔄 Auto Sync</h4>
<p>When you publish new pages, products, or posts, Savanto picks them up automatically. No re-indexing. No manual updates. Your search results are always current.</p>
<h4>🛒 Built for WooCommerce</h4>
<p>Savanto scans your entire product catalog including titles, descriptions, pricing, categories, and custom fields. Visitors search the way they think, and Savanto delivers the right products. Fewer dead end searches means more conversions.</p>
<h4>🔐 Privacy First</h4>
<p>Savanto only indexes publicly available content on your site. It never touches private content, drafts, user data, or personal information.</p>
<h4>🚀 Performance</h4>
<p>Sub 100ms response times via global edge deployment. 99.9% uptime SLA. Your search will be faster than it has ever been.</p>
<h4>🔧 Compatible With</h4>
<ul>
<li>WordPress</li>
<li>WooCommerce</li>
<li>Elementor</li>
<li>Gutenberg</li>
<li>Advanced Custom Fields (ACF)</li>
</ul>
<p>Developer API available at <a href="https://savanto.ai/docs/api" rel="nofollow ugc">savanto.ai/docs/api</a> for custom integrations.</p>
<h4>🆓 Getting Started</h4>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/x0rCsAY4m_E?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>Install the plugin, activate it, enter your Savanto Secret Key, and you’re live. Savanto begins indexing your content automatically. Most sites are fully searchable within minutes.</p>
<p>Plans start at $9/month with a 14 day free trial. No credit card required.</p>
<h4>Use of Third Party Services</h4>
<p>This plugin connects to Savanto’s servers to provide AI powered search and chat functionality. When activated, your publicly available site content (pages, posts, and products) is sent to Savanto’s servers for indexing and processing.</p>
<ul>
<li><a href="https://www.savanto.ai" rel="nofollow ugc">Savanto</a> – <a href="https://www.savanto.ai/terms" rel="nofollow ugc">Terms of Service</a> | <a href="https://www.savanto.ai/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
<p>No data is shared with OpenAI, Anthropic, Google, or any other third party AI provider. All AI processing is handled through Savanto’s own infrastructure.</p>
<h3>Privacy</h3>
<p>This plugin connects to the Savanto cloud service (savanto.ai) to provide AI-powered search and chat functionality.</p>
<h4>Data Sent to Savanto</h4>
<p>When you connect and sync content, the following data is transmitted to Savanto servers:</p>
<ul>
<li>Post and page content (title, body, excerpt, permalink)</li>
<li>Product information for WooCommerce (name, description, price, SKU, categories, images)</li>
<li>Taxonomy terms (categories, tags, product attributes)</li>
<li>Post meta that is marked as public</li>
</ul>
<h4>Data NOT Collected</h4>
<ul>
<li>User personal information (emails, names, addresses)</li>
<li>Order details or customer data</li>
<li>Passwords or authentication credentials</li>
<li>Private or draft content (only published content is synced)</li>
<li>Comments or user-generated content</li>
</ul>
<h4>Chat Widget</h4>
<p>The chat widget loads from Savanto’s CDN (cdn.savanto.ai). When visitors use the chat:</p>
<ul>
<li>Their questions are processed by Savanto’s AI</li>
<li>No personally identifiable information is collected</li>
<li>Chat conversations are not stored unless you enable analytics in your dashboard</li>
</ul>
<h4>MCP Server (WooCommerce)</h4>
<p>If you enable the MCP Orders domain for WooCommerce:</p>
<ul>
<li>Order lookups are performed locally on your WordPress server</li>
<li>Order data stays on your server and is not sent to Savanto</li>
<li>The Savanto cloud only routes requests to your server</li>
</ul>
<p><strong>How Order Lookups Work:</strong></p>
<p>When a customer asks about their orders through the chat:</p>
<ol>
<li>The question is analyzed by Savanto’s AI in the cloud</li>
<li>If it’s an order question, Savanto sends a request back to YOUR WordPress site</li>
<li>Your WordPress plugin looks up the order using WooCommerce</li>
<li>Only the relevant order summary is returned to complete the AI response</li>
</ol>
<p>The full order database is never accessed by or copied to Savanto servers.</p>
<h4>Data Retention</h4>
<ul>
<li>Synced content remains in Savanto’s cloud until you disconnect or delete it</li>
<li>Disconnecting removes all your indexed content from Savanto servers</li>
<li>You can request complete data deletion by contacting support@savanto.ai</li>
</ul>
<h4>External Service</h4>
<p>This plugin connects to the <a href="https://savanto.ai" rel="nofollow ugc">Savanto</a> cloud service to provide AI-powered features. The plugin and cloud service are developed by the same team. By using this plugin, you agree to Savanto’s:</p>
<ul>
<li><a href="https://savanto.ai/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://savanto.ai/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
<h4>GDPR Compliance</h4>
<p>Savanto is designed with privacy in mind. Since no personal user data is collected or transmitted, standard GDPR consent mechanisms for visitor data are not required. However, you should update your site’s privacy policy to disclose that content is processed by a third-party AI service.</p>


Savanto – AI Search & Chat

Replace your search with AI that understands natural language. Chat assistant, smart recommendations, and WooCommerce support. No API keys needed.

SwiftHare AI Chat vs Savanto – AI Search & Chat