metadist_synaplan

Synaplan AI Support Chat transforms your WordPress website with intelligent AI-powered customer support. This plugin provides a seamless wizard-based setup that creates a fully functional AI chat assistant in minutes.
<h4>Key Features</h4>
<ul>
<li>Easy Setup Wizard – Step-by-step configuration process</li>
<li>AI-Powered Chat – Intelligent responses using advanced AI models</li>
<li>Knowledge Base Integration – Upload documents (PDF, DOCX) to enhance AI knowledge</li>
<li>Customizable Widget – Adjust colors, position, and behavior to match your brand</li>
<li>Mobile Optimized – Responsive design for all devices</li>
<li>Secure – WordPress site verification and encrypted communication</li>
<li>No Email Confirmation – Instant activation for WordPress users</li>
<li>File Search – AI can search uploaded documents to answer questions</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install & Activate the plugin</li>
<li>Run the Setup Wizard – Enter your email and create a password</li>
<li>Configure Widget – Choose colors, position, and welcome message</li>
<li>Upload Documents (Optional) – Add PDFs or DOCX files for AI to reference</li>
<li>Done! – Your AI chat widget is now live on your site</li>
</ol>
<h4>Perfect For</h4>
<ul>
<li>Customer Support – Answer common questions automatically</li>
<li>Sales Assistance – Help visitors find products and information</li>
<li>Knowledge Base – Provide instant access to documentation</li>
<li>Technical Support – Guide users through troubleshooting</li>
<li>Lead Generation – Engage visitors and collect inquiries</li>
</ul>
<h4>Advanced Features</h4>
<ul>
<li>Full Dashboard Access – Manage everything at app.synaplan.com</li>
<li>API Key Management – Click-to-reveal secure API key in WordPress admin</li>
<li>File Manager – Organize and manage your knowledge base documents</li>
<li>Prompt Customization – Define AI behavior and personality</li>
<li>Multiple Languages – Support for 12+ languages</li>
<li>Analytics – Track conversations and performance</li>
</ul>
<h3>Additional Information</h3>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.0 or higher</li>
<li>PHP 7.3 or higher (compatible with PHP 7.3, 7.4, 8.0, 8.1, 8.2, 8.3+)</li>
<li>HTTPS enabled (recommended)</li>
</ul>
<h4>Support</h4>
<ul>
<li>Email: support@synaplan.com</li>
<li>Website: <a href="https://www.synaplan.com" rel="nofollow ugc">https://www.synaplan.com</a></li>
<li>Dashboard: <a href="https://app.synaplan.com" rel="nofollow ugc">https://app.synaplan.com</a></li>
</ul>
<h4>Privacy</h4>
This plugin connects to Synaplan’s external API (app.synaplan.com) to provide AI chat functionality. When you use this plugin:
<ul>
<li>User conversations are sent to Synaplan servers for AI processing</li>
<li>Uploaded documents are stored and processed on Synaplan servers</li>
<li>WordPress site verification tokens are exchanged during setup</li>
<li>No personal data is collected without user consent</li>
<li>View our privacy policy at <a href="https://www.synaplan.com/privacy" rel="nofollow ugc">https://www.synaplan.com/privacy</a></li>
</ul>
<h4>Credits</h4>
Developed by <a href="https://www.metadist.de" rel="nofollow ugc">metadist GmbH</a> for <a href="https://www.synaplan.com" rel="nofollow ugc">Synaplan</a> – AI-powered business solutions.

Synaplan AI Support Chat

Integrate Synaplan AI support chat widget into your WordPress site. Provide instant AI-powered customer support with knowledge base integration.

Richpanel Team

Today’s ecommerce support system is scattered across email, live chat, ticketing, FAQs, return centre and whatnot. Ricpanel allows you to streamline your complete customer service operation with three solutions in one platform.
THREE CUSTOMER SUPPORT SOLUTIONS IN ONE PLATFORM
👉 Omnichannel Helpdesk & Ticketing
👉 Integrated Ecommerce Self-service
👉 Modern Live Chat & Messaging
Video walkthrough
<iframe loading="lazy" title="Richpanel: CRM for Ecommerce Stores - Shopify, Magento, Woo" width="750" height="422" src="https://www.youtube.com/embed/_BVA8LvHWpQ?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
6 REASONS YOU SHOULD SWITCH TO RICHPANEL
1. Manage all support channels from one collaborative inbox
Customers can contact you on their favourite channel – Live Chat, Email, Facebook & Whatsapp. You can manage all the support tickets from a single collaborative inbox.
2. Complete customer profile with WooCommerce integration
Richpanel pulls in data from your WooCommerce store with seamless integration. Agents can view customer’s order details, website activities and they can use the data in responses and macros. They have all the context to assist customer queries quickly and at scale.
3. Eliminate repetitive contacts with ecommerce self-service.
30-35% of ecommerce support requests are repetitive. Richpanel lets you create guided self-service workflows to automate these common support scenarios. Customers submit all the information related to the issue in one go. Support agents can resolve the issue instantly without prolonged back and forth communication.
4. Convert more leads with a modern live chat on your store
Built for support team all sizes, Richpanel helpdesk has all the tools to help you easily collaborate across your support team and different business functions to shorten the resolution time. Create unlimited users and teams as per your need.
5. Resolve customer issues instantly with power tools and shortcuts
Use Power Reply to combine multiple actions; responses, assignments and order operations in one shortcut to resolve such queries with a single tap of the key. Use shortcuts to perform the most frequent helpdesk tasks in a jiffy.
6. Access all the support analytics and KPIs you need
See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents.
HOW TO GET STARTED
Want to learn how you can power up your WooCommerce store support with Richpanel? <a href="https://richpanel.com/demo-request/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Book a demo here</a> or <a href="https://richpanel.com/signup/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Sign-up here</a> to see it in action.

Richpanel – Customer Support Helpdesk & Chat

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

Synaplan AI Support Chat vs Richpanel – Customer Support Helpdesk & Chat