metadist_synaplan

Synaplan AI Support Chat transforms your WordPress website with intelligent AI-powered customer support. This plugin provides a seamless wizard-based setup that creates a fully functional AI chat assistant in minutes.
<h4>Key Features</h4>
<ul>
<li>Easy Setup Wizard – Step-by-step configuration process</li>
<li>AI-Powered Chat – Intelligent responses using advanced AI models</li>
<li>Knowledge Base Integration – Upload documents (PDF, DOCX) to enhance AI knowledge</li>
<li>Customizable Widget – Adjust colors, position, and behavior to match your brand</li>
<li>Mobile Optimized – Responsive design for all devices</li>
<li>Secure – WordPress site verification and encrypted communication</li>
<li>No Email Confirmation – Instant activation for WordPress users</li>
<li>File Search – AI can search uploaded documents to answer questions</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install & Activate the plugin</li>
<li>Run the Setup Wizard – Enter your email and create a password</li>
<li>Configure Widget – Choose colors, position, and welcome message</li>
<li>Upload Documents (Optional) – Add PDFs or DOCX files for AI to reference</li>
<li>Done! – Your AI chat widget is now live on your site</li>
</ol>
<h4>Perfect For</h4>
<ul>
<li>Customer Support – Answer common questions automatically</li>
<li>Sales Assistance – Help visitors find products and information</li>
<li>Knowledge Base – Provide instant access to documentation</li>
<li>Technical Support – Guide users through troubleshooting</li>
<li>Lead Generation – Engage visitors and collect inquiries</li>
</ul>
<h4>Advanced Features</h4>
<ul>
<li>Full Dashboard Access – Manage everything at app.synaplan.com</li>
<li>API Key Management – Click-to-reveal secure API key in WordPress admin</li>
<li>File Manager – Organize and manage your knowledge base documents</li>
<li>Prompt Customization – Define AI behavior and personality</li>
<li>Multiple Languages – Support for 12+ languages</li>
<li>Analytics – Track conversations and performance</li>
</ul>
<h3>Additional Information</h3>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.0 or higher</li>
<li>PHP 7.3 or higher (compatible with PHP 7.3, 7.4, 8.0, 8.1, 8.2, 8.3+)</li>
<li>HTTPS enabled (recommended)</li>
</ul>
<h4>Support</h4>
<ul>
<li>Email: support@synaplan.com</li>
<li>Website: <a href="https://www.synaplan.com" rel="nofollow ugc">https://www.synaplan.com</a></li>
<li>Dashboard: <a href="https://app.synaplan.com" rel="nofollow ugc">https://app.synaplan.com</a></li>
</ul>
<h4>Privacy</h4>
This plugin connects to Synaplan’s external API (app.synaplan.com) to provide AI chat functionality. When you use this plugin:
<ul>
<li>User conversations are sent to Synaplan servers for AI processing</li>
<li>Uploaded documents are stored and processed on Synaplan servers</li>
<li>WordPress site verification tokens are exchanged during setup</li>
<li>No personal data is collected without user consent</li>
<li>View our privacy policy at <a href="https://www.synaplan.com/privacy" rel="nofollow ugc">https://www.synaplan.com/privacy</a></li>
</ul>
<h4>Credits</h4>
Developed by <a href="https://www.metadist.de" rel="nofollow ugc">metadist GmbH</a> for <a href="https://www.synaplan.com" rel="nofollow ugc">Synaplan</a> – AI-powered business solutions.

Synaplan AI Support Chat

Integrate Synaplan AI support chat widget into your WordPress site. Provide instant AI-powered customer support with knowledge base integration.

Prakhar Bhatia

TG Live Chat is a powerful WordPress plugin that enables real-time communication between your website visitors and support team through messaging service. Customers can chat directly on your website without leaving the page, while you reply from the comfort of your messaging app.
<h4>Key Features</h4>
💬 Real-time Chat 
* Customers chat directly on your website 
* Messages delivered instantly to your messaging app 
* Reply from messaging app – no need to open WordPress admin 
* Multiple admin support (comma-separated chat IDs)
🔒 Privacy Protection 
* Your messaging ID stays private 
* Customer identity protected 
* Optional customer data storage 
* Auto-delete customer data after X days
🎨 Customizable Widget 
* 3 beautiful skin options (Default, Dark, Light) 
* Custom support representative name and avatar 
* Auto-pop after configurable delay 
* Exclude specific pages from showing widget
⚙️ Flexible Configuration 
* Easy messaging bot setup 
* Multiple admin chat IDs support 
* Page exclusion settings 
* Data retention controls
📱 Seamless Integration 
* Works with any messaging bot 
* Simple webhook setup 
* No external services required 
* Lightweight and fast
<h4>How It Works</h4>
<ol>
<li>Customer starts chat: Visitor fills in name, email, and phone on your website</li>
<li>Message to messaging app: Customer messages are sent to your messaging app via bot</li>
<li>You reply: Reply directly from messaging app (click button or reply to message)</li>
<li>Customer receives: Your reply appears instantly in the website chat widget</li>
</ol>
<h4>Use Cases</h4>
<ul>
<li>Customer Support: Provide instant support to website visitors</li>
<li>Lead Generation: Capture customer information before chat</li>
<li>Sales Assistance: Help customers with purchases in real-time</li>
<li>FAQ Support: Answer questions quickly without leaving messaging app</li>
<li>Privacy-Conscious Support: Keep your personal messaging ID private</li>
</ul>
<h4>Privacy & Data</h4>
<ul>
<li>Customer data storage is optional</li>
<li>Auto-delete customer data after configurable days</li>
<li>No tracking without explicit configuration</li>
<li>All data stored locally in your WordPress database</li>
<li>GDPR-friendly with data retention controls</li>
</ul>
<h3>Support</h3>
For support, feature requests, or bug reports: 
* Website: https://nandann.com 
* Subject: WordPress Development Help Request
Professional WordPress development and troubleshooting services available. Expert solutions for complex WordPress challenges including custom development, site migrations, security audits, and performance optimization.
<h3>Privacy</h3>
This plugin respects user privacy:
<ul>
<li>Customer data storage is optional (admin can disable)</li>
<li>Auto-delete customer data after configurable days</li>
<li>No tracking without explicit admin configuration</li>
<li>All data stored locally in WordPress database</li>
<li>Customer information only sent to configured messaging chat IDs</li>
</ul>
The plugin collects and stores the following information (if enabled): 
– Customer name, email, phone 
– Chat messages 
– Conversation timestamps
This data is used solely for customer support purposes. You can configure automatic deletion of old data in the settings.
<h3>External Services</h3>
This plugin connects to external services to provide its functionality. Below is detailed information about each service.
<h3>Telegram Bot API</h3>
This plugin connects to the Telegram Bot API (api.telegram.org) to enable real-time communication between your website visitors and your Telegram app.
What the service is and what it is used for:
The Telegram Bot API is used to: 
* Send customer messages from your website to your Telegram app 
* Receive your replies from Telegram and deliver them to customers on your website 
* Manage webhook configuration for real-time message delivery
What data is sent and when:
<ul>
<li>When a customer sends a message: The plugin sends the customer’s message, name, email, phone number (if provided), and page URL to the Telegram Bot API. This occurs only when a customer submits a message through the chat widget.</li>
<li>When you reply from Telegram: Your reply is sent from Telegram to the plugin’s webhook endpoint. This occurs only when you send a reply from your Telegram app.</li>
<li>Webhook management: The plugin sends webhook configuration requests (setWebhook, getWebhookInfo, deleteWebhook) when settings are saved or webhook connection is verified.</li>
</ul>
Service Provider: Telegram Messenger Inc. 
* Terms of Service: https://telegram.org/tos 
* Privacy Policy: https://telegram.org/privacy
Data Transmission:
No data is transmitted to external services during normal website browsing. Data is only sent when: 
1. A customer initiates a chat or sends a message on your website 
2. You reply to a customer message from your Telegram app 
3. The plugin needs to configure or verify the webhook connection
<h3>About the Developer</h3>
Prakhar Bhatia is a professional WordPress developer and troubleshooter with extensive experience in:
<ul>
<li>WordPress Troubleshooting: Expert diagnosis and resolution of complex WordPress issues, performance optimization, and security hardening</li>
<li>Custom Development: Bespoke WordPress plugins, themes, and custom functionality tailored to specific business needs </li>
<li>Site Migration & Hosting: Seamless website migrations, hosting optimization, and server configuration for peak performance</li>
<li>Security & Maintenance: Comprehensive security audits, malware removal, and ongoing maintenance to keep sites secure</li>
</ul>
Nandann Creative Agency specializes in WordPress development solutions for businesses of all sizes.
Website: https://nandann.com

TG Live Chat

Connect your website visitors with live chat through messaging service. Customers chat on your website while you reply from your messaging app.

Synaplan AI Support Chat vs TG Live Chat