thesaasfactory

teleCast connects your Telegram group to your WordPress website, turning it into a live chat system (aka “widget”) your visitors can use directly from any page where you place our shortcode.
IMPORTANT
This plugin requires an account at thesaasfactory.net to function. There is a one-time registration fee of USD15.00 to onboard. If you wish to use the translation option then you will also need to top up translation credit once an initial 50000 characters have been used for evaluation/testing. Pre-purchase of 1M (one million) characters costs USD25.00.
The plugin loads the teleCast widget JavaScript from thesaasfactory.net servers, and all chat messages are relayed through the teleCast service to enable real-time communication between your website and Telegram. Our translation services are powered by DeepL Pro. Available languages therefore match those available from DeepL.
Live demo normally available at https://demo.thesaasfactory.net – please contact demo@thesaasfactory.net if you would like to share your Telegram handle and join the demo group.
<h3>How it works</h3>
<ol>
<li>Visitors send messages through the widget on your WordPress site </li>
<li>Messages are transmitted to thesaasfactory.net servers via WebSocket connection </li>
<li>thesaasfactory.net relays messages to your Telegram group </li>
<li>Replies from your Telegram group follow the same path back to your website visitors </li>
<li>Messages are translated in both directions when visitors use a different language than your group</li>
</ol>
Messages flow in both directions — visitors on your site chat with your Telegram group in real time. No page reloads, no polling delays. teleCast uses a persistent WebSocket connection for instant delivery and harnesses the power of Telegram bots to place/read messages in the group.
<h3>Key features</h3>
Telegram bridge 
— your Telegram group becomes your chat backend. Manage conversations from any device using the Telegram app you already use and know.
Real-time, bi-directional 
— messages from your Telegram group appear almost instantly in the widget, and visitor messages appear in your group.
Multilingual translation 
— teleCast includes English and your choice of a second language. Messages are automatically translated in both directions so visitors and group members can communicate naturally in their own language. Powered by DeepL Pro.
Shadow DOM isolation 
— the widget is fully isolated from your theme’s CSS. It looks great on any site without style conflicts but may be further customized if desired. Light and dark themes are configured with a simple attribute but more options are available for precise styling.
Simple shortcode 
— add <code>[telecast token="YOUR_TOKEN" channel="your-channel"]</code> to any page or post.
No jQuery, no dependencies 
— a single lightweight vanilla JS file.
<h3>Service requirements</h3>
<ol>
<li>Create a Telegram bot via @BotFather and add it to your group as an admin. </li>
<li>Register for an account at <a href="https://thesaasfactory.net" rel="nofollow ugc">thesaasfactory.net</a> and create a teleCast channel.</li>
<li>Add the <code>[telecast]</code> shortcode to any page with your token and channel slug.</li>
</ol>
Translation credits are managed via your account at thesaasfactory.net. Recognising that some phrases are used repeatedly in chat sessions, we cache translations and try to match our cache first. All such matches are free, credits are only consumed when fresh translation is required.
<h3>External Services</h3>
This plugin requires and relies on the teleCast service hosted at thesaasfactory.net to 
function.
What data is transmitted:
When you use this plugin, the following data is sent to thesaasfactory.net:
Chat messages 
— All messages sent by website visitors through the widget are transmitted to thesaasfactory.net servers, which relay them to your Telegram group. Replies from your Telegram group are transmitted through thesaasfactory.net back to your website visitors.
Visitor display names 
— The display name entered by visitors when they start chatting is transmitted to identify the sender in your Telegram group.
Translation requests 
— When messages need translation (visitor language differs from group language), the message content is sent to thesaasfactory.net for translation via DeepL Pro before being relayed.
WebSocket connections 
— The widget establishes a persistent WebSocket connection to wss://ws.thesaasfactory.net for real-time message delivery. * Widget JavaScript — The plugin loads the teleCast widget JavaScript file from https://thesaasfactory.net/telecast/assets/telecast.js on every page where 
the shortcode is used.
When data is sent: 
– When a visitor opens a page containing the <code>[telecast]</code> shortcode (widget JavaScript loads) 
– When a visitor enters their name and starts chatting (WebSocket connection establishes) 
– Every time a message is sent or received (messages are relayed through the service) 
– When messages require translation (sent to DeepL Pro via thesaasfactory.net)
Service information: 
– Service provider: the SaaS factory (thesaasfactory.net) 
– Terms of Service: https://thesaasfactory.net/terms.php 
– Privacy Policy: https://thesaasfactory.net/privacy.php
By using this plugin, you acknowledge that chat messages and visitor display names will be transmitted through thesaasfactory.net servers to enable the Telegram bridge functionality. Messages are encrypted in transit but are processed by the service to enable translation and relay to Telegram.

teleCast

Embed your Telegram group as a live chat widget on any WordPress page — with real-time multilingual translation.

marekgach

Jan Švábík

Medard Hüttenbach

Smartsupp

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.
<h3>Elevate Your Online Sales with Conversations!</h3>
We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.
<h3>Why choose Smartsupp?</h3>
🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps.
🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging.
🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance.
📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention.
🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws.
<h3>What can Smartsupp do?</h3>
What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional.
Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation.
Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities.
Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around.
Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs.
Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard.
E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress.
Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket!
Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business!
<h3>What our users say about us?</h3>
“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”
—Oke Harms, Kickerkult.de
“One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.”
—Jan Kučera, ASKO – NÁBYTEK
“We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.”
—Jan Duchoň, AAA AUTO
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Smartsupp – live chat, AI shopping assistant and chatbots

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.

teleCast vs Smartsupp – live chat, AI shopping assistant and chatbots